CDKeys

Purchased a year of Xbox Game Pass core, but received 4 MONTH codes for Ultimate Game Pass. When I got all the information asked for by customer service, I was then told to talk to Xbox customer service. Just passing the buck over and over, never wanting to own up to the mistake and not rectifying it. Don't tell a customer to go elsewhere for help, when it's your mess up. Still not resolved after almost a week. Didn't ask for anything extra, just the remaining 9 months of core that I wanted, and paid for.

Was sent a previously used key code for Minecraft Java. Contacted them and asked for a screenshot to show the issue. They replied back "the code we sent you was unused when we sent it to you". So they are sending people used key codes to scam people. I have filed a dispute with PayPal to get my money back.

This company has sold me CD keys that were already in use multiple times. In the most recent, I made the mistake of ordering a key, key was invalid. I contacted customer support and opened a paypal claim. For whatever reason paypal closed the claim even though the seller did not respond. I had to call paypal, total time over 2 hours attempting to get refunded. I don't care how much money you could potentially save, AVOID THE HEADACHE!

Terrible company. I bought a year membership to PS+ and the code was already used, and they wouldn't refund my money even though i had screen shots of the code showing it had been used and useless Paypal wouldn't do anything! Stay clear of this company! Terrible customer service

Fast, efficient and great value product. Easy step by step instructions gave reassurance in the website

Took my money than claimed they had a system error. Instead of sending me a key they claimed they could only give me a partial refund. After multiple messages told me the full refund will be processed and will be back in my bank within 5 days. 7 days later had to contact my bank to retrieve the funds.

Selling codes that don't work, not responding to e-mails. Misadvertising games as full games but they're actually add-ons that you need the full game to play. Just a total scam or a website who ignore your e-mails and refuse to give you a refund. Don't waste your money.

When i first signed up and saw you can earn coins. By following them i thought that was a interesting thing so. I did It, and now i regret it don't follow them at all when they tell you to, verify your social media account don't do It Its a scam so they can get into your account. I've went to my Instagram account and the background was changed to black. And I don't even mess with that, and my profile picture was changed.

Purchased 3x Xbox Gamepass codes from them but could only redeem 1 of 3. Turns out they are selling trial codes which are limited to 1 per account. This is misleading as they don't mention this anywhere on the product page.

CDKeys wouldn't reply to support requests whatsoever. After posting on Trustpilot, they've been in contact through the site and promised a partial refund.

It has been 2 weeks now since they claimed to have issued a partial refund. I have not received anything. So not only was their product page misleading, their "support staff" are straight up frauds. When all goes well they often have great prices but if you ever need support (and you will) they WILL scam you. It's actually quite clever.

So my advice.

AVOID THESE SCAMMERS!

HORRIBLE! Bought a key for GTA5 PC. Never received the game. When I put the code in it says code already in use! Emailed them and they said there's nothing they can do and if I want I can get in touch with Rockstar. I didn't buy it from Rockstar! They refuse to help me in any capacity. I even provided them with proof that I don't actually have the game and the error message using the code they sent me. HORRIBLE company. Be very very careful if you choose to give them your money. You're taking a huge gamble.

118 past purchases and they refuse me refund for Dead Island 2 pc that they can't fufill. I've requested refund 5 times and I'm totally being ignored. Also used 57p of CdKoins that they will no doubt not refund either. Tried to make me accept CDKoins as refund but when I asked for refund to original source they stopped responding. Till this I would always send people to them but this is insulting. Some customer loyalty..

Bought a cd key for three kingdoms, recieved straight away and immediately typed into steam to find out it had already been registered/used and invalid. Steam confirmed time/date that the key was registered, this was BEFORE I bought the key. Sent evidence to CD keys (my reciept and steams message) they were not interested and insisted key was not used (despite evidence) they are refusing to refund or give me a key that is valid! Basically sold me a invalid key that is already used, will let paypal and my bank sort now. Ill stick buying direct from Steam... lesson learnt

If you like paying for something, not getting it, and not hearing from customer service after you complain, CDKeys is the site for you! When you place an order, their confirmation email says you just have to create an account and link the order. When you create the account using the exact same freaking email as your order and try to link the account, they'll tell you the email on the order doesn't match! When you email customer service, you get a standard form letter response that solves nothing, then you don't hear from them for days.