website thubmnail of Cbazaar

Cbazaar

How would you rate Cbazaar?
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France
1 review
5 helpful votes
Follow soumaya e.
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This website is a fraud. I ordered 2 dresses for my wedding and they were awful, fabric, design, way cheap compared to the pictures on the website. Yes they refunded me, but only 75% of the amount... when they said they would refund me fully => liars.
And now they are trying to compensate real unsatisfied customers wirh fake reviews. Because trust me, no ne can give a 5 stars to the kind of work I received.
Hope it will be useful to future users of this fraud website.

Date of experience: August 14, 2018
Sonia M. Cbazaar Rep
over a year old

Dear Soumaya,

It's extremely disheartening to see this happen to you. Our sincere apologies! Given an opportunity, we assure you that we take care of things that went wrong.

As per our policy, we have issued the refund as informed to you by one of our expert on the 2nd July. Upon deduction of the handling & processing fees, the balance amount was refunded on 20th July, back to your account. Requesting you to check with your bank and confirm if the amount was credited. Thank you

We are a company with our presence for more than a decade now, therefore if given an opportunity we shall ensure we delight every experience of yours.

As a goodwill gesture & upon the management approval, the best we can do is to refund an extra 10% back to your card.

Warm Regards,
Team Cbazaar

Washington
1 review
7 helpful votes
Follow A C.
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Like several other reviewers below said, this site is terrible with custom-made garments. And they have the most frustrating scheme ever to try to cover up their mistakes- they will tell you to send a picture of the garment with a measuring tape over it, make you wait for days while they "contact their operations team" and then send you a sickeningly innocent email saying that the "garment was processed as per measurements" and the most they'll offer you is a voucher so that they can cheat you again. If you are a customer from somewhere that isn't India, where you are used to payin $100 only if you will get quality stitching made to proportions of someone who is not 5'2" and thin as a rail, then do not order from this website. I think the tailors must just break down and cry and their brains stop working when they get the body measurements of a woman who is Latina, Swedish, English, or American.

Date of experience: December 21, 2013
Hawaii
2 reviews
0 helpful votes
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Amazing customer service
February 18, 2019

My products were of too quality when received from cbazaar. I had an issue with the zipper on one outfit and I contacted customer service immediately, they responded promptly and were so friendly throughout the whole time until the issue was resolved. I trust them and will be shopping with them again

Date of experience: February 16, 2019
Sonia M. Cbazaar Rep
over a year old

Dear Stephanie M,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Georgia
2 reviews
0 helpful votes
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Shopping for Elegance!
January 16, 2019

The shopping experience with Cbazaar has been absolutely wonderful. The team really cares about their clients and their needs to make a perfect outfit. A must visit site! Thank you cbazaar for a great experience. We will sure come back to shop more.

Date of experience: January 14, 2019
Sonia M. Cbazaar Rep
over a year old

Dear Hetal V,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

India
1 review
7 helpful votes
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I have received my orders and honestly speaking I am pleasantly surprised. I didn't expect online product to be so good. The material, cut, stitching and embroidery is just perfectly wonderful. It is many folds better than any famous boutique.

It was really wonderful wearing the kurta i bought from cBazaar. Everyone present in the occasion was full of praise. I generally don't click my pictures because I am the one clicking the pictures of the gathering. This time the kurta I got from you guys encouraged me to get my pictures clicked too. :)

Date of experience: February 5, 2019
Sonia M. Cbazaar Rep
over a year old

Dear Anshuman C,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

New Zealand
1 review
0 helpful votes
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Time is money
April 11, 2018

I chose to buy an ethnovogue blouse. It was perfectly fitting and looks good and I cannot wait to try it on with my golden saree! Even though the shipping was delayed by 2 days it got here sooner than I thought so thanks, guys! Will definitely shop again!

Date of experience: April 10, 2018
Sonia M. Cbazaar Rep
over a year old

Dear Ann J,

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,
Team Cbazaar

Washington
1 review
0 helpful votes
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Beautiful Sari
July 26, 2020

I received the sari yesterday. I Am So Happy. The fabric is good quality and beautiful colors. My husband said that it reminds him to Why he married me. Thank you and your staff. I feel beautiful in it. Can't wait to see the others. I'm confident that everything will be as wonderful as the Sari.

Date of experience: July 25, 2020
Sonia M. Cbazaar Rep
over a year old

Dear Brenda G.,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Washington
144 reviews
1474 helpful votes
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I know a lot of people will disagree with me on this but this is the way I feel...

If you buy from websites based in China, Nigeria, Congo, Namibia, Iran, Syria, etc etc... a good rule of thumb is don't buy technology (phones, computers, cars etc...) and food (baby food, formula etc...).
If you buy anything at all... buy cheap plastic things like cd holders and make sure they aren't priced over $5. This goes for palm reading too.
Also when you order from places like this don't give them a credit card number otherwise you will be overcharged. Use something safer like a disposable credit card that only has $5 of credit.

PS. Don't order more than one item at a time that way your never out more than $5.

Date of experience: October 24, 2013
New York
1 review
9 helpful votes
Follow ritika m.
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This is the worst site ever. Very bad customer service. Ordered a sari online for my brother's wedding. They said it will arrive after so I cancelled the order. They will not give me a refund. They have taken over $400 from me and will not refund. They ignore my emails and just tell me it is still being despatched. Very angry. Stay away from them.

Date of experience: April 17, 2014
Colorado
1 review
0 helpful votes
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Lehenga
November 27, 2022

My daughter bought bridal lehenga for her wedding, blouse stitch was so weak, it ripped middle of the wedding, we had to use safety pins to fix it, very embracing for us.

Date of experience: November 26, 2022
Sonia M. Cbazaar Rep
over a year old

Dear Anju S,

Requesting you to contact us with your purchase order number from Cbazaar in order to trace and investigate your order details as we do not have any information other than your name to trace your grievance.

Appreciate your cooperation! Thank you.

Email us to care@cbazaar.com. You may also call us to +1 732-456-6633

Warm Regards,
Team Cbazaar

Texas
1 review
7 helpful votes
Follow JEYAHAR J.
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- No standards for the company
- Pathetic customer service with no response. They never call back or reply to emails.
- Standard answers and apologizes to cover all issues
- Full of Specially trained customer care executives & Supervisors who can only ask apologies without doing anything good for the customers
- They talk about policies and rules only when you ask for refund or compensation for all your losses. They dont have any such policies or standards for delivery of the products, following time lines, providing responses etc.
- Place any order from CBazaar ONLY if you need your items after SEVERAL months. Dont make a mistake by placing orders for any occasions like birthdays or anniversaries. You will NEVER receive it on time and you can use it only for the same occasion which comes again next year.

My above comments are for the order number *******

Date of experience: February 7, 2015
India
1 review
0 helpful votes
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Cbazaar.com
September 28, 2018

Amazing quality with beautiful work, the colour was true to picture and I was so so happy about it. The customer care is also very supportive and helped me with my orders and queries regarding the product. I love cbazaar and so does my relatives, we all shop from cbazaar.
Thank you cbazaar for such wonderful products.

Date of experience: September 28, 2018
Sonia M. Cbazaar Rep
over a year old

Dear Prerna,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

New York
1 review
2 helpful votes
Follow D H.
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Very happy customer
June 21, 2017

I highly recommend Cbazaar for it's excellent customer service skills and fast delivery! This is definitely where I will do all my Indian outfit shopping. These guys have excellent customer service skills and goods were delivered right on time with frequent updates on the status of the order. I'm in the process of returning one of the items and it's been hassle free so far. Thank you Dharanidharan H for assisting me with all my questions and excellent customer service. People like you is what makes businesses thrive.

Date of experience: June 21, 2017
Sonia M. Cbazaar Rep
over a year old

Dear D H,

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,
Team Cbazaar

India
1 review
2 helpful votes
Follow Manu S.
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Fake site
December 24, 2016

Don't you ever order anything from cbazaar, it's a fake site. It might appear as s genuine site through its format, but once you place an order - you will deeply regret that moment. The customer care executives will keep fooling you that your order will be delivered within next 24-48 hours, but nothing of this exactly happens. They will keep updating you with regard to the status of your order initially for a week when the order is placed, buy after that will not pay attention to your calls and mails. I ordered 3 products from this site in Mid November, only to know by beginning of December that one product is cancelled, by mid December that 2 products are cancelled and buy end of December that entire order is cancelled. All they know is to be-fool the people.

Date of experience: December 24, 2016
Singapore
1 review
0 helpful votes
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Awesome!
July 7, 2017

I'm so pleased and happy with the services and immediate responses from the team. They never fail to impress me with their professional services. I have bought many suits for myself and sarees for my mum. And i'm in the midst of ordering more.
Thank you for your fabulous designs and outfits!

Date of experience: July 7, 2017
Sonia M. Cbazaar Rep
over a year old

Dear Mary,

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,
Team Cbazaar

India
1 review
0 helpful votes
Follow ekta n.
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Today I received the parcel and It was my first time to order in such way, ya really it was scary to order and wait on a risk, but after receiving the dress., its perfect fit with fitting, size, pattern, fabric.
I will not hesitate to order next time with CBazaar,
Thanks to all.

Date of experience: April 26, 2018
Sonia M. Cbazaar Rep
over a year old

Dear Ekta

Thanks a ton for such a valuable feedback. This keeps us motivated! We ensure to exceed your expectation in the next purchase.

We strive to achieve excellence - Always.

Regards,
Team Cbazaar.

California
2 reviews
1 helpful vote
Follow Prem K.
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I am an Indian Canadian and have been shopping at Cbazzar for a couple of years. Their staff is always very polite, courteous and helpful. I will keep shopping at c bazaar always. Their products are great :)

Date of experience: February 28, 2017
Sonia M. Cbazaar Rep
over a year old

Dear Prem,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar

New Zealand
1 review
0 helpful votes
Follow Savila P.
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Thank you team Cbazaar. I am happy with this outfit I order. The stitches are good. I recommend this outfit. This is first time I order for men's and it fits nicely. Everytime I order women

Date of experience: October 6, 2022
Sonia M. Cbazaar Rep
over a year old

Dear Savila P,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

New York
1 review
0 helpful votes
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I would highly recommend Cbazaar for their quality and the design of the Dress materials. Customer service is exceptionally good and Prompt. They have excellent tailoring services if provided with the right measurements. I am happy with my purchases and will continue my shopping with Cbazaar!

Date of experience: January 7, 2019
Sonia M. Cbazaar Rep
over a year old

Dear Kavitha,

Thank you so much for your valuable Feedback.

It means a lot to us!

Regards,
Team Cbazaar.

Arizona
1 review
3 helpful votes
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Updated message:
I finally got an updated message that the fifth item has been shipped separately and they offered some store credits for inconvenience. I haven't received the last product yet but at least this time they said it is shipped separately.

"Original message"
I have tried to trust this company again but it is very challenging to do so. This time I ordered 5 items. 3 shipped on time. The second shipment had just 1 item and they said in shipment note that remaining 2 items were shipped. I asked them about missing item and they are saying that the second shipment should have 2 items. Why can't someone look into some of these serious issues about missing items in shipment and claiming they shipped?

Date of experience: October 3, 2016

Overview

Cbazaar has a rating of 3.6 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cbazaar most frequently mention customer service, online shopping and good quality. Cbazaar ranks 8th among Indian Clothing sites.

service
39
value
40
shipping
39
returns
23
quality
38