This website is a fraud. I ordered 2 dresses for my wedding and they were awful, fabric, design, way cheap compared to the pictures on the website. Yes they refunded me, but only 75% of the amount... when they said they would refund me fully => liars.
And now they are trying to compensate real unsatisfied customers wirh fake reviews. Because trust me, no ne can give a 5 stars to the kind of work I received.
Hope it will be useful to future users of this fraud website.
Like several other reviewers below said, this site is terrible with custom-made garments. And they have the most frustrating scheme ever to try to cover up their mistakes- they will tell you to send a picture of the garment with a measuring tape over it, make you wait for days while they "contact their operations team" and then send you a sickeningly innocent email saying that the "garment was processed as per measurements" and the most they'll offer you is a voucher so that they can cheat you again. If you are a customer from somewhere that isn't India, where you are used to payin $100 only if you will get quality stitching made to proportions of someone who is not 5'2" and thin as a rail, then do not order from this website. I think the tailors must just break down and cry and their brains stop working when they get the body measurements of a woman who is Latina, Swedish, English, or American.
My products were of too quality when received from cbazaar. I had an issue with the zipper on one outfit and I contacted customer service immediately, they responded promptly and were so friendly throughout the whole time until the issue was resolved. I trust them and will be shopping with them again
Dear Stephanie M,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
The shopping experience with Cbazaar has been absolutely wonderful. The team really cares about their clients and their needs to make a perfect outfit. A must visit site! Thank you cbazaar for a great experience. We will sure come back to shop more.
Dear Hetal V,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
I have received my orders and honestly speaking I am pleasantly surprised. I didn't expect online product to be so good. The material, cut, stitching and embroidery is just perfectly wonderful. It is many folds better than any famous boutique.
It was really wonderful wearing the kurta i bought from cBazaar. Everyone present in the occasion was full of praise. I generally don't click my pictures because I am the one clicking the pictures of the gathering. This time the kurta I got from you guys encouraged me to get my pictures clicked too. :)
Dear Anshuman C,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
I chose to buy an ethnovogue blouse. It was perfectly fitting and looks good and I cannot wait to try it on with my golden saree! Even though the shipping was delayed by 2 days it got here sooner than I thought so thanks, guys! Will definitely shop again!
Dear Ann J,
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
I received the sari yesterday. I Am So Happy. The fabric is good quality and beautiful colors. My husband said that it reminds him to Why he married me. Thank you and your staff. I feel beautiful in it. Can't wait to see the others. I'm confident that everything will be as wonderful as the Sari.
Dear Brenda G.,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
I know a lot of people will disagree with me on this but this is the way I feel...
If you buy from websites based in China, Nigeria, Congo, Namibia, Iran, Syria, etc etc... a good rule of thumb is don't buy technology (phones, computers, cars etc...) and food (baby food, formula etc...).
If you buy anything at all... buy cheap plastic things like cd holders and make sure they aren't priced over $5. This goes for palm reading too.
Also when you order from places like this don't give them a credit card number otherwise you will be overcharged. Use something safer like a disposable credit card that only has $5 of credit.
PS. Don't order more than one item at a time that way your never out more than $5.
This is the worst site ever. Very bad customer service. Ordered a sari online for my brother's wedding. They said it will arrive after so I cancelled the order. They will not give me a refund. They have taken over $400 from me and will not refund. They ignore my emails and just tell me it is still being despatched. Very angry. Stay away from them.
My daughter bought bridal lehenga for her wedding, blouse stitch was so weak, it ripped middle of the wedding, we had to use safety pins to fix it, very embracing for us.
Dear Anju S,
Requesting you to contact us with your purchase order number from Cbazaar in order to trace and investigate your order details as we do not have any information other than your name to trace your grievance.
Appreciate your cooperation! Thank you.
Email us to care@cbazaar.com. You may also call us to +1 732-456-6633
Warm Regards,
Team Cbazaar
- No standards for the company
- Pathetic customer service with no response. They never call back or reply to emails.
- Standard answers and apologizes to cover all issues
- Full of Specially trained customer care executives & Supervisors who can only ask apologies without doing anything good for the customers
- They talk about policies and rules only when you ask for refund or compensation for all your losses. They dont have any such policies or standards for delivery of the products, following time lines, providing responses etc.
- Place any order from CBazaar ONLY if you need your items after SEVERAL months. Dont make a mistake by placing orders for any occasions like birthdays or anniversaries. You will NEVER receive it on time and you can use it only for the same occasion which comes again next year.
My above comments are for the order number *******
Amazing quality with beautiful work, the colour was true to picture and I was so so happy about it. The customer care is also very supportive and helped me with my orders and queries regarding the product. I love cbazaar and so does my relatives, we all shop from cbazaar.
Thank you cbazaar for such wonderful products.
Dear Prerna,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
I highly recommend Cbazaar for it's excellent customer service skills and fast delivery! This is definitely where I will do all my Indian outfit shopping. These guys have excellent customer service skills and goods were delivered right on time with frequent updates on the status of the order. I'm in the process of returning one of the items and it's been hassle free so far. Thank you Dharanidharan H for assisting me with all my questions and excellent customer service. People like you is what makes businesses thrive.
Dear D H,
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
Don't you ever order anything from cbazaar, it's a fake site. It might appear as s genuine site through its format, but once you place an order - you will deeply regret that moment. The customer care executives will keep fooling you that your order will be delivered within next 24-48 hours, but nothing of this exactly happens. They will keep updating you with regard to the status of your order initially for a week when the order is placed, buy after that will not pay attention to your calls and mails. I ordered 3 products from this site in Mid November, only to know by beginning of December that one product is cancelled, by mid December that 2 products are cancelled and buy end of December that entire order is cancelled. All they know is to be-fool the people.
I'm so pleased and happy with the services and immediate responses from the team. They never fail to impress me with their professional services. I have bought many suits for myself and sarees for my mum. And i'm in the midst of ordering more.
Thank you for your fabulous designs and outfits!
Dear Mary,
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
Today I received the parcel and It was my first time to order in such way, ya really it was scary to order and wait on a risk, but after receiving the dress., its perfect fit with fitting, size, pattern, fabric.
I will not hesitate to order next time with CBazaar,
Thanks to all.
Dear Ekta
Thanks a ton for such a valuable feedback. This keeps us motivated! We ensure to exceed your expectation in the next purchase.
We strive to achieve excellence - Always.
Regards,
Team Cbazaar.
I am an Indian Canadian and have been shopping at Cbazzar for a couple of years. Their staff is always very polite, courteous and helpful. I will keep shopping at c bazaar always. Their products are great :)
Dear Prem,
We greatly appreciate your wonderful feedback.
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
Thank you team Cbazaar. I am happy with this outfit I order. The stitches are good. I recommend this outfit. This is first time I order for men's and it fits nicely. Everytime I order women
Dear Savila P,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
I would highly recommend Cbazaar for their quality and the design of the Dress materials. Customer service is exceptionally good and Prompt. They have excellent tailoring services if provided with the right measurements. I am happy with my purchases and will continue my shopping with Cbazaar!
Dear Kavitha,
Thank you so much for your valuable Feedback.
It means a lot to us!
Regards,
Team Cbazaar.
Updated message:
I finally got an updated message that the fifth item has been shipped separately and they offered some store credits for inconvenience. I haven't received the last product yet but at least this time they said it is shipped separately.
"Original message"
I have tried to trust this company again but it is very challenging to do so. This time I ordered 5 items. 3 shipped on time. The second shipment had just 1 item and they said in shipment note that remaining 2 items were shipped. I asked them about missing item and they are saying that the second shipment should have 2 items. Why can't someone look into some of these serious issues about missing items in shipment and claiming they shipped?
Answer: I am not happy with Cbazzar product. I will advice my friends and family not to shop with them, 200 dollars is not a lot but if i order something and gave you good money i prefer to have the same good product
Answer: Dear Marie, Delivery date depends on the product which you are choosing. Below each product, dispatch date for the product will be mentioned. We also have 10DAY PROMISE SHIPPING for certain products. Please click on the below link to view such products. https://www.cbazaar.com/10day-promise
Answer: Dear Imen, size of the products have to be chosen based on the bust/ Chest size of a person.
Answer: Yes I can. There are difference from what I got. I send the Pic already and they told me I had bad lightening in my house.
Answer: Dear Victoria, we do ship items to UK. Kindly visit our website www.cbazaar.com
Answer: Dear joy K. Unstitched products can have the fabric up to the maximum possible sizes mentioned in the description.
Answer: It will be different. They use cheaper materials for the actual product and if they don't have it they substitute with whatever they want. I ordered a vlack dress and they sent me a blue one!
Answer: Dear Hai M. It's Zero Shipping charges to Canada for the order value above CA$281. If lesser, the shipping charges will be CA$21 per product.
Cbazaar has a rating of 3.6 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cbazaar most frequently mention customer service, online shopping and good quality. Cbazaar ranks 8th among Indian Clothing sites.
Dear Soumaya,
It's extremely disheartening to see this happen to you. Our sincere apologies! Given an opportunity, we assure you that we take care of things that went wrong.
As per our policy, we have issued the refund as informed to you by one of our expert on the 2nd July. Upon deduction of the handling & processing fees, the balance amount was refunded on 20th July, back to your account. Requesting you to check with your bank and confirm if the amount was credited. Thank you
We are a company with our presence for more than a decade now, therefore if given an opportunity we shall ensure we delight every experience of yours.
As a goodwill gesture & upon the management approval, the best we can do is to refund an extra 10% back to your card.
Warm Regards,
Team Cbazaar