website thubmnail of Cbazaar

Cbazaar

How would you rate Cbazaar?
grey star
grey star
grey star
grey star
grey star
Australia
1 review
0 helpful votes
Follow Hena a.
Unfollow Hena a.
Send Message
Share Review
Report Review

Great stuffs
March 12, 2017

Customer service s great, shipping was super fast n the product is same as in the picture the quality of the fabric s good overall it's a great online place to shop, they deliver what they promise, keep up the good work guys
Cheers!
Hena Australia

Date of experience: March 11, 2017
Sonia M. Cbazaar Rep
over a year old

Dear Hena,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,
Team Cbazaar

Canada
1 review
4 helpful votes
Follow Sharmin A.
Unfollow Sharmin A.
Send Message
Share Review
Report Review

I wanted to make changes to my order but im never able too contact them. I ordered two dresses and wanted to change them from size 38 to size 40. I sent them e-mails but they never replied. Whenever I call no picks up the phone and no one ever calls back when I leave a message. Bad service!

Date of experience: April 22, 2012
India
1 review
4 helpful votes
Follow Ananya S.
Unfollow Ananya S.
Send Message
Share Review
Report Review

This was my first visit to Cbazaar and I was pleasantly surprised with all that I saw there. They have a very good collection of Indian wear, Saris and Salwars in particular. It was not at all difficult to navigate through the site and I was easily able to place my order for a Green and Blue Net Sari that I fell in love with. One thing that I did notice about this site is that the prices were very affordable, when compared to a few others. I received my order on time, as promised and the final product was exactly like how I specified it should be. Overall, a good online shopping experience and I will definitely be coming back for more!

Date of experience: July 25, 2013
California
1 review
4 helpful votes
Follow Rajni R.
Unfollow Rajni R.
Send Message
Share Review
Report Review

I had ordered Anarkali for my friends wedding. I had some difficulty in understanding the measurements however when I called the Cbazaar customer Support they helped me. I was amazed with the quality of product I received and the price. I must have paid two times more if I had to buy the same locally. I am glad I shopped at Cbazaar.

Date of experience: June 5, 2014
Texas
1 review
0 helpful votes
Follow A K.
Unfollow A K.
Send Message
Share Review
Report Review

The stitching was ok. The waist on the skirt was a bit loose and the sleeves for my top were tight. I will have to get it altered to wear it. The materials they use are good and quality is not bad overall but definitely need improvement on stitching.

Date of experience: May 21, 2018
Sonia M. Cbazaar Rep
over a year old

Dear Amita,

Thank you so much for your valuable feedback. Cbazaar strives each and every day for the betterment of customer's satisfaction. We would love to know more about the received product to fix the issue and to negate such gaps in near future as well. Requesting you to kindly help us with the order number for our Feedback specialist to reach you.

Cbazaar appreciates your loyalty!

Regards,
Team Cbazaar.

Connecticut
1 review
3 helpful votes
Follow drkali p.
Unfollow drkali p.
Send Message
Share Review
Report Review

I ordered a salwar kameez
September 24, 2012

I ordered a salwar kameez. I sent them my measurements. It took 7 weeks to get it and it didn't fit! They didn't believe that it didn't fit- I had to sent them photos to prove it. Then I was told- that I should alter it myself. Unbelievable. I have never been treated by a company like this. Thank god I didn't order my bridal saree from them.

Date of experience: September 24, 2012
India
1 review
0 helpful votes
Follow Harsha K.
Unfollow Harsha K.
Send Message
Share Review
Report Review

Fabulous
November 11, 2019

The costume is perfect and it's simply unique. And it made my day in the party... Thanks cbazaar for making my day special and will look forward to buy many more authentic and unique wear for particular ocassions

Date of experience: November 11, 2019
Sonia M. Cbazaar Rep
over a year old

Dear Harsha K,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

India
1 review
0 helpful votes
Follow Hkaur C.
Unfollow Hkaur C.
Send Message
Share Review
Report Review

Beautiful and worth
November 19, 2018

I received this article today its beautiful and worth. I oredered first time online for a dress material which i was scared but surely it was worth it. Only feedback is product delivery took little more than than expected.

Date of experience: November 18, 2018
Sonia M. Cbazaar Rep
over a year old

Dear Hkaur C,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Florida
1 review
6 helpful votes
Follow Shahed Z.
Unfollow Shahed Z.
Send Message
Share Review
Report Review

I'm not sure if I was just one of the unluckiest customers to purchase from cbazaar, but I have to say this is the worst customer service I have ever received. I am so angry! I paid extra charges for so many things and I didn't receive anything. I called so many times and they only answered once. And now they wouldn't even answer at all! I waited for approximately 2 months for my item and when I recieved, it looked nothing like I asked for. They wouldn't even accept returns or exchanges. I'm just stuck with this saree that I won't be wearing at all!

Worst store ever! Take my advice, save your money and time and run away!

I hate cbazaar!

Date of experience: January 27, 2014
India
1 review
0 helpful votes
Follow Shabbir H.
Unfollow Shabbir H.
Send Message
Share Review
Report Review

5 star service
February 25, 2023

Good quality dresses, customisation is done perfectly to my measurements, Delivery is on time and customer support team is always there to provide full support anytime.

Date of experience: February 24, 2023
Sonia M. Cbazaar Rep
over a year old

Dear Shabbir H,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

California
1 review
0 helpful votes
Follow Sue s.
Unfollow Sue s.
Send Message
Share Review
Report Review

Great Stitching.
April 18, 2018

I liked their custom stitching but some times the quality of clothes looks different than shown in the picture. But as i am living abroad without any indian tailors nearby, its really helpful for us to get indian attires from CBAZAAR ethnovouge. We need to keep our expectations in moderate level then it may work for us.

Date of experience: April 17, 2018
Sonia M. Cbazaar Rep
over a year old

Dear Sue s

Thanks a ton for such a valuable feedback. This keeps us motivated! We ensure to exceed your expectation in the next purchase.

We strive to achieve excellence - Always.

Regards,
Team Cbazaar.

Massachusetts
2 reviews
0 helpful votes
Follow ROSHNI P.
Unfollow ROSHNI P.
Send Message
Share Review
Report Review

I really like your customer service and more importantly the product quality is very good and good sales but could be better for regular customers like me. The product is satisfactory and i like it and suggested the website to my friends also

Date of experience: February 3, 2017
Sonia M. Cbazaar Rep
over a year old

Dear Roshni,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar

GB
1 review
0 helpful votes
Follow Teresa T.
Unfollow Teresa T.
Send Message
Share Review
Report Review

The product came with a good finish. The fall work was really nice and the blouse was made elegantly according to the measurements given and fitted nicely. The colours were really good too. Email communication in response to queries and concerns were reassuring and professional too. Overall, really happy, and thank you!

Date of experience: July 20, 2020
Sonia M. Cbazaar Rep
over a year old

Dear Teresa T.,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Texas
1 review
1 helpful vote
Follow Angela D.
Unfollow Angela D.
Send Message
Share Review
Report Review

I ordered a lengha in March for it to be delivered in time for a wedding I have this week. Mid-April I get a message stating it did not pass the quality test, and that the product was unavailable. Anxiously, I ordered a new outfit and paid for express delivery. The day the outfit was supposed to dispatch, I get another message that it has been delayed. The lengha was supposed to dispatch today, but I still have not received any acknowledgement about the matter.
I have been communicating with customer service via facebook messenger, in which they kept replying to me with the same response but in different sentence structures. It is discouraging to the customer, and not good customer service. I loved shopping at Cbazaar, but will definitely consider taking my business else where.

Date of experience: April 30, 2019
Sonia M. Cbazaar Rep
over a year old

Dear Angela D,

Requesting you to contact us with your purchase order number from Cbazaar in order to trace and investigate your order details as we do not have any information other than your name to trace your grievance.

We wish to assist you and fix this issue once for all.

Appreciate your cooperation! Thank you.

Email us to: care@cbazaar.com or contact us via Sitejabbar platform as well. You may also call us to +1 732-456-6633

Warm Regards,
Team Cbazaar

Illinois
1 review
0 helpful votes
Follow Ziva I.
Unfollow Ziva I.
Send Message
Share Review
Report Review

Satisfied
January 11, 2020

I received my dresses I am very satisfied with the detailed stitching. This is beautiful, Ivan see the passion behind the custom Design placed in my dresses. Not factory made at all, I feel special the love placed in all of the dresses are very heart felt. I feel the love even in the packaging of the material. The quality, style, and expectations of the dresses they have exceeded. I look forward to ordering more.

Date of experience: January 9, 2020
Sonia M. Cbazaar Rep
over a year old

Dear Ziva I,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

North Carolina
2 reviews
5 helpful votes
Follow Babakhan B.
Unfollow Babakhan B.
Send Message
Share Review
Report Review

Defective Product
June 22, 2017
Updated review

"... and the address mentioned is provided to our customers to return their parcel in case of issues." So wherever you live in USA, you have to return your parcel to the stated post office address. I think in USA there are plenty of post offices and NOT ONE. It looks like they have no knowledge of parcel handling in USA. I hope they know what they replied.

Date of experience: June 22, 2017

DEFECTIVE PRODUCT
June 21, 2017
Previous review

Wearing the suit in function a guest point out a HOLE in the same suit which had a mismatch Duppatta.
After more than 30 days with several emails Cbazaar refunded the amount of the suit on condition that I should remove the NEGATIVE review and place "5 star review". Trying to buy me for few bucks. I cannot provide false info to my viewers. It is what it is.
Also note that the address 12 Schalks Crossing Road, Plainsboro Township, NJ on contact page is the address of Post office (USPS) not of their office.

Date of experience: June 21, 2017

Last year I ordered one suit and didn't arrive in time. After lengthy to and fro email I got my refund.
This year ordered two suits, arrived in time but one suit was mismatch. On contacting them, they said as per email that:
"regret to inform that we are not able to reprocess the same dupatta as per the website image as it was used only for photo shoot".
So its something like fishing customer showing attractive pictures on website and sending something different.- Its FRAUD.
According to their policies, they dont want to refund money but would give store credit so that they can grab you again. Be careful before doing business with them.
Its C (CHOR)BAZAAR
Barodawala. USA

Date of experience: June 9, 2017
New York
1 review
0 helpful votes
Follow ROMENA R.
Unfollow ROMENA R.
Send Message
Share Review
Report Review

Great style
August 31, 2017

Cbazzar has what you are looking for. If you have been to the stores and they just don't seem to have your size, don't worry. Cbazzar has you covered. If you are looking for a specific color, cbazzar will have it. If you have imagined it in your head, cbazzar will have something very similar on the website. Whatever your style is, cbazzar will have it at an affordable price.

Date of experience: August 31, 2017
Sonia M. Cbazaar Rep
over a year old

Dear Romena,

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,
Team Cbazaar

New York
1 review
7 helpful votes
Follow Monica H.
Unfollow Monica H.
Send Message
Share Review
Report Review

I bought 2 items lenga, saree after one month they sent me an email saying the lenga is not available to look for some thing else with in the price range at the time i purchase it was buy one get one free now i got one delivery a saree they do not want to give me the price range of what the offer is for the second one or refund me any now i pick an item with in the price which is $199.00 they should honour the price at the time you made the purchase because its not the customer fault that you did not deliver what was offer they should let me pick some thing at the price to replace not at the discount price. The service suck there are a fraud i would never buy anything from this site Cbazaar.com no more and i would let everyone know this

Date of experience: March 18, 2015
California
1 review
9 helpful votes
Follow Samia A.
Unfollow Samia A.
Send Message
Share Review
Report Review

They cancelled an order as they did not have the product anymore, and said they will email me a gift voucher. Six months passed away and they did not send me my refund. I called and THEN they sent me a gift voucher with a very short expiration date. When I asked the customer service person about extending it, it he started raising his voice and acted very rude. I was a regular customer of cbazaar, but I will stop using this site. Cothes quality and customer service is getting worse day by day.

Date of experience: December 28, 2015
New York
6 reviews
16 helpful votes
Follow Roger K.
Unfollow Roger K.
Send Message
Share Review
Report Review

Order very delayed
March 4, 2017

I ordered two sarees on dated 02/05/2017 from this web site for our family function. As per delivery date instructions I suppose to get delivery on 02/18/2017, and my family function is on 02/20/2017. I was so exited I can get this delivery on time and I can wear this beautiful dress. But customer service send me an email on dated 02/17/17, my order delivery date will be delayed due to some problem in production and my tentative delivery date will be between 24th- 26Feb. I was shocked and disappointed I am not able to attend my family function with that dress. So I bought another one from our local market. Worst part delivery came in on dated 02/26/2017 and came with very bad quality product, the product they describe on web site dose not match at all, very very poor quality fabric and material. So please beware from this web site they are biggest liar, dont deliver on time," DO NOT BUY " from this website. Time waste and your money and they give you free stress.

Date of experience: March 4, 2017

Overview

Cbazaar has a rating of 3.6 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cbazaar most frequently mention customer service, online shopping and good quality. Cbazaar ranks 8th among Indian Clothing sites.

service
39
value
40
shipping
39
returns
23
quality
38