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carVerticalReviews 485

2.6

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carVertical Reviews Summary

carVertical has a rating of 2.6 stars from 485 reviews, indicating that most customers are generally dissatisfied with their purchases. carVertical ranks 10th among Car Buying sites.

service
191
value
197
shipping
137
returns
119
quality
180
This company responds to reviews on average within 3 days

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Slovakia
1 review
0 helpful votes
Follow Miro L.
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Dostal som informácie o ktorých nevedel ani predchádzajúci vlastník vozidla ktoré doviezol zo zahraničia.

Date of experience: February 26, 2024
California
1 review
0 helpful votes
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Excellent
February 25, 2024

Parfait je recommande pour toute achat de véhicule, cela m à permis d éviter beaucoup de problèmes.

Date of experience: February 25, 2024
Czechia
1 review
5 helpful votes
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TMBKS21Z578010644
February 25, 2024

Hello, I have a big problem. Your app connected two cars. The price I paid is quite high and I didn't find anything. Your information was misleading. Can you fix it? The photos were crashed mazdas and you mention octavia in the description?
I am also asking you to return the portion I gave you. Due to misleading and therefore false information about the car.
Thank you very much
Jan Prosek

Date of experience: February 25, 2024
Poland
1 review
0 helpful votes
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Швидко
February 24, 2024

Швидко доступно зрозуміло повна інформація по авто якому шукав тільки и не бо чітко вказані деталі пошкоджені в дтп

Date of experience: February 24, 2024
Romania
1 review
0 helpful votes
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E păcat să nu verifici chear te ajuta și nu îți ei teapa gândește bine recomand cu drag și merita banii

Date of experience: February 24, 2024
Croatia
1 review
0 helpful votes
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Preporuka
February 24, 2024

Odlični i brzi sve informacije vidljive.Štete Kilometri.Sve sto je oštećeno i iznos štete odlični.Preporučio bih svima možete puno uštedjetiza malo novca.

Date of experience: February 23, 2024
France
1 review
1 helpful vote
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Moyen
February 24, 2024

J'ai utilisé carVertical avant l'achat d'un véhicule d'occasion. Les informations étaient très (trop) partielles pour être pertinentes. Donc cher pour ce service.

Date of experience: February 22, 2024
Poland
1 review
1 helpful vote
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Nieprofesjonalnie.
February 20, 2024

Raport zamawiam na stronie, gdzie wszystko jest pięknie opisane po polsku, a raport w większej części po rumuńsku? Google tłumacz ledwo rozpoznaje te wypociny. Chat gpt... twierdzi, że jest to zlepek kilku języków. Jak by było po angielsku to jeszcze bym zrozumiał, ale zlepek rumuńskiego chyba francuskiego i frankońskiego? Jak Wam nie wstyd brać za to pieniądze? Polskiego złotego bierzecie, ale porządnego tłumaczenia na polski to już nie zrobicie? Dane o przebiegu z 2014 roku... poprostu tandeta i naciąganie klientów na pieniądze. Całkowity brak żetelności. Wstyd.

Date of experience: February 19, 2024
Romania
1 review
0 helpful votes
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I have had mixed experience with the information quality from Car Vertical. Usually the mileage information is quite accurate. The information regarding the damage and repair costs is not so accurate and could be misleading.
We have checked as a test the car from a friend that has done a complete re-paint due to scratches and paint peel-off while the car was still under warranty and full insurance. The report showed that the car was totaled due to accident.
Another negative point is the expiration of a report. For two cars that I have checked (and purchased), I have payed for the reports, but I can no longer see the reports after a few months. Although they appear in the history of my account, I have to pay again to see those reports.
The price initially shown are without VAT. The same when you get different discount notifications like 10% or 20% discount. So you apply 20% discount but before finalizing the payment the platform adds the VAT cost ( in my case 19%) and you end up with the same price that you started from.
It is clearly a sales strategy.

Date of experience: February 19, 2024
Ukraine
1 review
0 helpful votes
Follow Игорь М.
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Не правдоподобные данные
February 16, 2024

Не знаю откуда берут данные но у авто якобы скручены пробег был… за 3 месяца авто наездила более 160 тыс. км. Как кто возможно физически? Наверное по автобану не останавливалось круглые сутки без выходных, бред!

Date of experience: February 16, 2024
Slovakia
1 review
1 helpful vote
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Človek si zaplatí za preverenie auta kde dúfa že sa niečo dozvie o histórii toho auta no a vlastne sa nedozvie nič pretože história 13 ročného auta na carvertical sú 3 roky od výroby. Takže som mal omnoho viac informácií o tom aute bez toho aby som si platil nejaké preverenie a toto sa mi stalo už pri druhom preverení z dvoch.

Date of experience: February 15, 2024
Lithuania
1 review
4 helpful votes
Follow MIndaugas R.
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Checked report for mine car that was imported from Europe, nothing else besides small incident (that was known before) i got to know, odometer readings were missing at all.

Date of experience: February 15, 2024
GB
1 review
1 helpful vote
Follow Umer M.
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I am absolutely livid with CarVertical! I trusted them to provide accurate information about a vehicle I was purchasing, and they failed miserably. I bought a check from them at the beginning of January 2024, and it showed no issues whatsoever. I even did a fresh check a month later, and again, no problems. But then, a potential buyer did a check with another company a week later, and guess what? The vehicle was flagged as a write-off from October 2023! How could CarVertical miss such a crucial piece of information? I trusted them because of their reputation and the endorsements from people like Matt Armstrong. But now, I'm out over £5000 because of their incompetence. And to make matters worse, when I contacted them about the issue, they just brushed me off, saying their checks are done from external data and they won't resolve my issue. This is unacceptable! I will never use CarVertical again, and I urge everyone else to avoid them like the plague. Their checks can be wrong, and you could end up losing a lot of money. Avoid at all costs!

Date of experience: February 15, 2024
Romania
1 review
0 helpful votes
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Content
February 15, 2024

Very Good! I receive Information QuickTime. Thank you! I pay another request at payu before. No answer, with money taken!

Date of experience: February 14, 2024
Romania
1 review
0 helpful votes
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Pretty amazing
February 14, 2024

I was able to spot some major damages on a car I wanted to buy. Still for minor damage findings would be usefull to get more details on what hapoened to the car. I used this app 3 times during this week and I could find only for one car pictures.

Date of experience: February 13, 2024
Denmark
1 review
0 helpful votes
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Expensive
February 13, 2024

Too expensive for so fuew information.
Not even info about battery sice.
Could be usefull where the car came from. And where it is built.

Date of experience: February 13, 2024
Germany
1 review
7 helpful votes
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Raport slab
February 10, 2024

Am verificat un Kodiaq 2018(Germania), multe informații generale despre mașină pe care le oferă și vânzătorul sau le găsești ușor căutând pe google. De la Carvertical am aflat ca mașina nu e furată și nu are daune. Vânzătorul a spus ca are un far schimbat și toată partea stânga a fost revopsită.Din punctul meu de vedere este un raport slab care nu își merită banii.

Date of experience: February 9, 2024
Croatia
1 review
0 helpful votes
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Report
February 8, 2024

Izvješće vozila je generalno. Ono što možete vidjeti i kod ovlaštenog servisa po broju šasije.Svakako ovo izvješće nije dovoljno za odluku o kupnji.

Date of experience: February 8, 2024
Bulgaria
3 reviews
1 helpful vote
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Quick and full service
February 8, 2024

Affordable, understandable and quick report. Now we know much better the car we intent to buy. Thank you, team.

Date of experience: February 7, 2024
Hungary
1 review
0 helpful votes
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No regular service info
February 8, 2024

One of the most important information, the regular services made on the car we want to purchase were not included in the report. We expected to see them as well.

Date of experience: February 7, 2024

From the business

carVertical is an established vehicle history reporting company. Sourcing data from 900 global registries and databases, it provides comprehensive reports that help customers make informed decisions when buying vehicles.

Operating in 28 countries, their reach spans across most of Europe, the US, Mexico, and Australia. Last year, 2023, carVertical increased its revenue by 83% – from 23.3 mln. Euros in 2022 to 42.7 mln. Euros in 2023. This significant growth is a direct result of the company’s strategic shift to Western European markets, product development, and the attraction of new user segments.

Notably, the Financial Times recognized carVertical in its FT 1000 ranking as one of Europe's fastest-growing companies in 2023. Beyond reporting, the company is driven by a mission to elevate the used vehicle market's standards and culture.