CanvasChamp

I have ordered one item few weeks back, they haven't delivered the item yet. The delivery date is over but there is no response from their end. There is no option to track the item. Others pls avoid this kind of sites.

My niece told me about your site and I'm so glad she did! I ordered 4 large canvases with the thicker wood frames. I did pay for added sawtooth hangars but there was no need to. The back of the canvases were open so I could just use the wood frame to hang.

CanvasChamp was very easy to navigate and the proof was sent in a very timely manner. Followed up by the product shipment which was received-packaged very securely-and on time! The product itself is beautiful! Exactly what I was hoping for!

I've been ordering from this company for over seven years. I placed an order at the end of 2021 and spent over $400. Every canvas that they sent me is mounted on CARDBOARD.

In the past, they used wood for their canvases. What they sent me is completely unusable.

So disappointing that I will have to find a new company to order from. Seriously, who mounts canvases on cardboard?

Even after several mail as well as responding to their comment on my earlier review in this site,they simply write the same thing for the last two and half months that the order was not returned by courier. They did not give me any details of my shipment or tracking no.No action is taken to deliver my order.This company is a fraud company and I request all not to place.any order.Contempleting to take action as per Rule

Ordered a metal print in early April, which was supposed to be delivered in early May. When June came around, I started calling to find out any updated information on my order. I spoke to someone, who was eating food at the time, about my order. He gave me excuses about the pandemic and that they may be in the factory in a week or two. I placed a second call and received a similar response. I understand that the COVID-19 pandemic has impacted everyone, but no communication of any kind as to a delay is not a good customer service practice. Now I really regret trying this place out, as I have serious doubts about where the business is run from and where the products are produced. Huge mistake.

As other reviews have mentioned, I received a metal print with the wrong photo. I reached out to customer service to report, they said someone will respond within 24-48 hours. As this is a Christmas present, I assume I will now not have it in time, as it appears to have shipped from Asia and took two weeks even though I paid for expedited shipping.
As another reviewer said, they did wrap it well, and the canvas photos I received were good quality and in good condition, thus two stars. Very disappointed about the metal print, now have to find a gift for someone very hard to shop for.

Ordered a large canvas with priority shipping. They claimed it was going to arrive the same week and shipped from the US. Got my fedex tracking and its actually coming from India. Called customer service and they said they will make sure it will come on the date they said it was going to come. Now it is saying it will arrive a full week from the promised delivery date. Do not order from this company. They are misleading and claims to be shipping from the US.

I ordered an 18 x 24 canvas a couple of weeks ago. When I received the canvas it would not fit my 18 x 24 frame. I measured it and it was a quarter inch short both ways. I contacted customer service via email and they asked me to send pictures of the canvas with a tape measure showing the measurements. I did that immediately and have not heard a word since. I have emailed them every other day since this occurred and no response. This morning I called the toll free number and after being on hold for 15 minutes, it went to voicemail asking me to leave a message. I left a message and have not heard back. I am tired of messing around and just either want my money returned to me or a new canvas.