California Pet Pharmacy

Deceptive & incompetent is my opinion of this company.

I ordered a product called Premend "10ML" from them early on Feb 25. I paid for Priority shipping. It did not ship for another two days with no notice that the meds would be shipping late. When it arrived on Mar 1, four days later, the package contained a "3ML bottle". Remember this is a medication for my dogs eyes.

When I called them, they made a couple of offers for resolution, including return of the original, none of which helped my dog or that would reduce the time until another package arrived with a return label for the original shipment and quicker availability for my dogs meds.

I would not use this company again.

I ordered Optimmune for my dog, Maggie. This was 5th order. After not receiving it in a week, I called. They told me it had shipped and I should call back in a couple of days. If I did not receive it. Two days later, no meds. Called again, and they told me they had files a case with the postal service, and I needed to wait until the postal service called me. They did, and told me the item was never put into the postal system. I called CPP again. They told me that they did mail it. I told them what the postal service said, and I had to wait another 2-4 days. Finally, I asked for a refund. The girl gave me the refund with no apology. Just told me to have a nice day. Will never use them again, and will definitely tell everyone I know, that buys online, to steer clear of this pharmacy. They suck at what they do.

Find somewhere else to order from. I got to pay 35$ for overnight shipping 3 days later I received my vetsulin. That's not all. I ordered syringes and the alpha trac and on day 5 (paid overnight shipping) have yet to receive them. My dog is diabetic and I have rescheduled my vet apt 3x because of these people... I will never do business with them again and will be spreading the word. I gave them 1 star only because I had to. Ugh.

Ordered for my Shih Tzu the Latanaprost eye drops. The shipping was fast and the cost of the eye drops was way low than a local pharmacy that filled the eye drops when my dog 1st started on them. The cost was $29 less with California Pet Pharmacy. This is a medication that my dog has to use for the duration of her life for Glaucoma. If i had not did my research and found California Pet Pharmacy i don't know how i would be able to afford this medication for my dog as she has to get the drops three times a day. Thanks California Pet Pharmacy for having such affordable prices.

Much better pricing than other "guy". Courteous service and quick turnaround!. They contact my Vet and it shows up in my mail quickly. The prices can't be beat.

Aweful exoeience! Some of the worst customer service I have ever come across. Waited a month to get the meds I had ordered, and eventually had to pay the 35$ for the order to be overnighted only to discover that they shipped only one of the 4 heart meds my dog needed. They would not overnight the rest st their cost even though they screwed up the order, Vanessa the customer service manager put words in my mouth and said that I had only expressed concern about the one medication that was shipped, not true! Aweful! Cancelled my order and will work with another company. Ended up costing more time and money and never got my order!

I have been using CPP for my 3 dogs for the past 5 years. My vet recommended CPP to me because of the savings and fast service. My vet likes them because CPP responds to her requests quickly and professionally. I recommend CPP to all my neighbors and family

We had an order with refills. The company said we needed a new perscription. They asked for the wrong drug. We talked to the vet who said that this med would cause problems. So we asked to send back the wrong meds. They said yes. We sent the drugs back... now we have to order the amount that we paid to get credit. They said they would give us55% of total. Obviously we were not going to do any better. We folded... but do not use them they are cheats

I have relied on California Pet Pharmacy (CPP) for several years to ensure our two dogs' total health. While I had previously tried a few different online pharmacies, I have always found CPP to be THE best source, in terms of quality, ease of ordering & delivery & affordability. I get both dogs' Heartgard Plus & Comfortis from them, as well as Vetmedin & Enalapril for our one dog who has a heart issue. I have found CPP to provide extremely efficient & timely service. Now that they have added online account features, i. E., you create your account, which includes your pets' names, medical conditions & medications needed, along with veterinarian's information, it is an easy, seamless process to order & receive needed medications. I recommend CPP wholeheartedly!

Dear valued customer,

Weve enjoyed working with you and helping to keep your pet(s) healthy. We are hoping you will share the great experience youve had with us with the rest of the world by leaving us a 5-star review on Facebook, Google, and/or SiteJabber.

In return, you will receive up to a $19.00 discount for your next order. The review(s) must be posted on our Facebook, Google and/or SiteJabber page.

If you are to leave a 5-star review on the Facebook site, you will receive a $7.00 discount.
If you are to leave a 5-star review on the Google site, you will receive a $7.00 discount.
If you are to leave a 5-star review on the SiteJabber site, you will receive a $5.00 discount.