website thubmnail of BuyGames

BuyGames

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Czechia
1 review
2 helpful votes
Follow Jiří K.
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Read well what you buying!
December 15, 2022

This site sell accounts with games, not games on its own! And according to the customer suppport - NO REFUNDS! Dont get me wrong, game works and can be downloaded. But if u want the game to be bought by your own account, use official game key sellers or PS store. Not this. Im never buying from them again. 3 stars goes to the customer support. Else - 1 star.

Date of experience: December 14, 2022
Australia
1 review
0 helpful votes
Follow Henry S.
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I purchased F1 2020 just before and thought "What am I doing" So I get it. And log in, go to my games and bam… It's in my library. Very good AU $14.70. Go buygames.ps P.S It comes with the Seventy Edition DLC!

Date of experience: April 15, 2023
GB
1 review
0 helpful votes
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Buyonline games is totally a scam
February 16, 2023

Have tried repeatedly to get in my account on the website about 9 times resetting my password as I received an email saying the digital code is on the account. So I have lost the money as can't get in and tried sending messages to their info team and send emails to them but it seems they don't exist as the email does not go through.

Date of experience: February 16, 2023
France
1 review
3 helpful votes
Follow Mich B.
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Not happy!
November 25, 2020

I have no idea about gaming but wanted to buy my boyfriend a few games for his new PS5... So after a google search brought 2 games ( expensive ones!)
I have no idea how we are supposed to get these games as no instructions for the PS5 and have had no response from customer service! I want my money back!

Date of experience: November 25, 2020
Czechia
1 review
2 helpful votes
Follow Daniel G.
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The whole thing is a scam. They won't sell you the game or the game account. Defacto they just lend it to you to install the game, probably from a stolen account.
Either way, the game will never be yours and neither will the account it's on. You'll soon lose access to the account.

Date of experience: November 18, 2023
New York
1 review
5 helpful votes
Follow Zaylow M.
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Stolen Accounts
August 13, 2020

I purchased COD Modern Warfare and was giving a alternate account instead of a license to download the game. Now, i have a new XBOX and I can't re-download the game because the seller changed the credentials of the game and re-sold it to someone else. Now I'm out of my money and that expensive game. In other words, stay away no matter how good they make it sound. 100% SCAM!
I will be filing a report bright and early in the morning!

Date of experience: August 13, 2020
Liudmila S. BuyGames Rep
over a year old

Dear Zaylow, we are offering a lifetime warranty for all our products. Please contact our Live Chat Support and our operator will resolve any game related issue immediately. If the issue has been resolved already, we would be grateful if you could update your review.

GB
1 review
3 helpful votes
Follow Harley G.
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Hi, this is an honest review of a stupid scam site. I bought nioh 2 on march 13th, after purchasing I'm told I need to log into a random email address and password and download the game then log back into my normal account, dodgy as $#*! but hey I've already paid so why not?
Worked okay until I've gone back to replay it, the seller has changed the random email address so I no longer have access to this £50 game I paid for. I cannot get a refund and there is no support. This is bull$#*! and I advise to steer clear of this utter scumbag scammers.

Images attached of the hoops you have to jump through to play these obviously stolen games, I'm fuming and hope this review helps others avoid this $#*! company in the future.

Date of experience: July 18, 2020
Liudmila S. BuyGames Rep
over a year old

Hey Harley, we offer Life Time Guarantee for all our products. You just have to contact us and we will resolve any issue immediately.

Sweden
1 review
0 helpful votes
Follow Saint B.
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Terrible
July 16, 2023

I bought 3 popular games for Xbox X from them. After leaving my console for a while, the gam accounts were inactive. I contacted them, the issued replacement accounts. When the accounts wouldn't load, the games inaccessible and no help - the agent patronised me multiple times and blamed me for the setup. I have played and setup consoles for over 20 years and yet He kept blaming me. He also said "You can do what you want, but you're not getting a refund." I will be reporting them to the ombudsmen. My internet is 5G and I had no issues on my personal account or with signal etc.

Date of experience: July 16, 2023
GB
1 review
8 helpful votes
Follow Mark M.
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AVOID - Scam website
January 17, 2021

Purchased Call Of Duty Black Ops Cold War for PS4. Some games are fine, others are not, very glitchy game play that makes it unusable. When contacting Activision, they stated BuyGames.PS was not an authorized retailers and could not comment further - as downloading the game from an fake account is not legitimate. Their '100% lifetime warranty' is fictitious - they reply on online chat, but simply to tell you it isn't their problem - AVOID

Date of experience: January 17, 2021
Israel
1 review
0 helpful votes
Follow Nisim L.
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I ordered a PS5/PS4 version of the game but get a PS4 only version. I know very well that a PS5/PS4 version should have both versions. It says PS5 almost everywhere except one. They refused to refund me. I will never buy from them! BE WARNED!

Date of experience: September 3, 2023
Finland
1 review
1 helpful vote
Follow Marko H.
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Scam
December 10, 2020

Scammed my money i buyed a game and never get that and lost my money. Dont buy anything for this company. Fun part is the customer service banned me when i asked my money back and asked them why they are scamming people. Filing a police report in the morning.

Date of experience: December 10, 2020
Spain
1 review
8 helpful votes
Follow Dav G.
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Scammers
March 20, 2020

I bought a game 6 months ago, yesterday I received a email from Sony telling me that the family administrator has changed the password, and if I didn't put 2 step verification I would lose the account, I did well in don't trust them, and put 2 step verification and change the email.
These scammer wait 6 month when they can deactivate the account from your ps4 and them resell it to other costumer... Don't buy there, and I f you do it, change email and put 2step verification so they will can't steal your account

Date of experience: March 19, 2020
Netherlands
1 review
0 helpful votes
Follow Cheryl B.
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I have bought multiple digital games from websites but I must admit that this is the very best site to buy your games on. The customer service is friendly and their service is just excellent. 5/5 stars
Cheryl

Date of experience: December 3, 2016
Croatia
1 review
5 helpful votes
Follow Denis M.
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SCAMMERS!
December 26, 2017

Those dudes, gived some fake login, tried login, support they response is that i changed email and informations! Do not use them, you'll at the end lose cash and the game! They resell it obviously multy times!

Date of experience: December 26, 2017
France
1 review
6 helpful votes
Follow Ezze S.
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Scamer
September 13, 2018

The game is locked every time because they sell it for another persons, i have two time contact them but it happen again and again, they are a scamers, it's better that you buy new one, you will regret if you buy from this scamers.

Date of experience: September 13, 2018
Serbia
1 review
13 helpful votes
Follow Alex M.
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400+ Games locked
January 8, 2018

Day by day, one by one. Was agreed with their manager one thing, after couple of months when they took enough money start locking all the games I bought. Instantly they changed TOS and said warranty 30 days without prior notice and even affeceted items bought before changing of TOS. Manager not respoding. ******* Euros damages... Scam from A to Z! You scammers from buygames can contact me on email because you know it very well. You scammer blocked my account on your website so I can not retrieve accounts to check is there anything working left... I have all proof for all people here. Maybe I will even create website showing it. Low life on Earth! SCAM!

Date of experience: January 8, 2018
Denmark
1 review
19 helpful votes
Follow Alexander Z.
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They WILL change passwords to accounts. In their terms it says "plzz dont change account info"

The only reason they write that is so they can scam you later on. The only game i got left is the one i changed password to.

Date of experience: February 6, 2018
Turkey
1 review
2 helpful votes
Follow Tires I.
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SCAMMED
January 22, 2022

I bought multiple accounts and game and then they changed all my passwords and when contact live support they simply ban me everytime i give them my order ID or my Email

Date of experience: January 22, 2022
Czechia
1 review
1 helpful vote
Follow Richard P.
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Scammers!
April 5, 2023

Dont use their services, fckin scammers.
They still want a new login sometimes even after a month and over and over again. It is not serious and I feel a strong deception in it

Date of experience: April 5, 2023
Israel
1 review
1 helpful vote
Follow Evyatar D.
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The costumer service unprofessional and they didnt send me the code for the game and when i wanted to cancel the order they want to take a 5 euro fee (?) for the cancel of the wrong code they sent me.

Date of experience: March 30, 2018

Overview

BuyGames has a rating of 2.4 stars from 146 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BuyGames most frequently mention and customer service. BuyGames ranks 59th among Games sites.

service
13
value
14
shipping
6
returns
13
quality
14
This company does not typically respond to reviews