Buyee

I used Buyee more than a year! It is convenient to buy items by Buyee at Yahoo acution as well as Mercari, both auctions are good. I usually buy Toys, CD, and LP, those prices I can found are reasonable, and there are many shipping options I can choose for the shipment to my country. And I hope Yahoo and Mercuri can launch the Special Promotions more frequently, so that I can buy more things with even cheaper handling fee and Buyee can also have more business and then the Sellers can sell more good items at the acutions and it would be 3 Wins! Thank you.

I ordered 4 figures as a Christmas gift. When 5 months had passed and nothing had shown up, they gave me the runaround on where the package is. They "opened an investigation" and bounced me from customer service rep to customer service rep. The box finally arrived out of nowhere after I constantly pestered them for a refund and the box was broken and contained a BROKEN BLENDER. I didn't order the blender and it was packaged broken because the pieces that were broken weren't in the box. When I tried to get a refund for that, they did the same runaround and had me send a million pictures. When I opened a PayPal dispute, they demanded the broken blender sent back even though it should have been covered by IC3.GOV for being a useless item. I've yet to receive a straight answer or refund for all the shipping though I did manage to get the individual small amounts for the figures themselves. Awful customer service, didn't get what I ordered, and overall terrible company. Use a different proxy.

Have used Buyee many times over the years and is satisfied with their service and most of all convenience when bidding for items. No deposit or extra fees (eg paypal charge) needed unlike some other proxy sites. Items are almost never lost in my experience. Overseas shipping charges are also fair and almost all options one can think of are available.

However, there are a couple of minuses:
1. No option to consolidate shipping for multiple purchases from the same buyer.
So if u buy 10 items from a buyer in one day, u get charged 10 shipping and 10 bank fees even if its more logical for the seller to sens u all 10 items at once, and for the charges to be paid in one go. In my view, this is the greatest flaw of Buyee as the cost can add up.

2. No option of repacking after consolidation. When the packages are conslidated, they are literally just put together into a bigger box. If they remove the original packaging during consolidation, space and weight can be saved equating to a lower cost. What's more, consolidation costs 1000 yen, which would be a nice price if repacking was done but a little steep otherwise.

3. Unable to bid for certain items. While I can understand the rationale for some categories, I am perplexed that I could not even bid for collector's prepaid cards that usually have values of just 500yen. Thankfully not all sites stick so rigidly to whichever regulation this is...

All in all, I would recommend Buyee especially for single purchases. If you are buying many items from the aame seller in one day, or your items have bulky packaging, it might be cheaper to use a different site.

Update as of June 6,2020

BUYEE.com let you choose, buy, and bid from several Japanese-based shopping and auction websites, i. E. Yahoo! JAPAN Auction, Yahoo! JAPAN Shopping, Mercari, Rakuten, and ZOZOTOWN. Its service is not as flexible as Ebay.com, especially, shipping service and shipping cost estimation, however, some of items on Yahoo! JAPAN Auction are difficult to find on Ebay at a friendly cost.

Please note that buyer or bidder need to pay for a minimum service fee of 500 JPY plus optional fee for package investigation service and insurance (300+200 JPY). Additionally, for most of Yahoo! JAPAN Auction, local shipping cost from seller to warehouse and oversea shipping cost, will be charged at buyer; this fee cannot be accurately predetermined thought. Some of sellers would offer to handle local shipping cost.

Package consolidation service is supposed to decrease overall shipping cost by combining 2 or more items but please keep in mind that shipping charge cannot be accurately predetermined. Thus, sometimes, shipping charge for separated shipping might be lowered than consolidated shipping since additional 500 JPY will be charged for each consolidated item (please see attached photo for an example.

Customer service is professional, kind, and helpful. Responding period is not so long and acceptable.

In summary, BUYEE is a practical way to select and buy items you are looking for from Japan without much shipping restrictions.

I bought some anime figures for myself. They probably think they lost money, so they begin to charge me by size. I understood and continue buying. But for each individual package, the packaging is too big if you keep everything with the padding things. The shipping could be double (80usd to 250usd difference). So i contacted them before they ship my items requesting them to discard individual packaging and padding to make the overall size smaller. I said I would like to give them more handling fees to make the size smaller.
Guess what happened? They ignore my request, sent the package anyway, when I got the package, THERE IS 20% EXTRA SPACE WITH EXTRA PADDINGS! Even worse, once I throw every boxes away, the overall size is only 55% of the package size they gave me! SO I PAID 111.6USD SHIPPING FOR JAPANESE BOXES AND AIR! There are NO fragile things in the package, only plastic. I sent a complaint but they ignore me. DONT EVER USE IT IF YOU CAN!

Shipping from a foreign country is always expensive, and you'd better wise up than to complain online, as they say. Well not like this.

Accusations of Buyee about overcharging has saw its roots since a few years ago and I got to experience it myself. I have recorded the weight of my items before consolidating (2350g) but afterwards they inflated the weight to 3020g so they get to charge more. Paid for consolidation and expecting them to remove the item then repack into a big box? No can do. Damn thieves.

Also just for reference for those wanting to know how long does it take for their consolidation to be made, consolidation request was made at 0029 PST, and they finish packing at 1600 PST.

But then again, considering how complaints of Buyee's services circulated the web for so long, people who wanted to use them will use them anyway despite their shadiness, and there is no lack of influencers and creators on YouTube who will sing praises of them, if not being neutral like a certain English Gunpla Tuber from Korea.

Remember kids, always exercise caution before using this conman of a service that despite being established for so long, still acts like an individual running the company, collecting exorbitant local shipping fees and expecting you to pay them even if you want to discard the item.

THEY'RE SERVIE CANNOT MAKE IT. CUSTOMER SERVIE ALWAYS OFFLINE WANT TO TALK TO THEM NEED TO WAIT FOR 1 - 2 DAY. RECENTLY I BOUGHT A PRODUCT BUT I FOUND OUT IT IT A FAKE PRODUCT AND I WAS NOT INFORMED BY THE SELLER. AND I WANT TO CANCEL MY ORDER BUT I CAN'T FIND ANY ONE TO TALK WITH. I EVEN EMAIL THEM BUT NO ONE SEEN TO REPLY MY EMAIL. THEY ONLY KNOW HOW TO CHARGE YOU MONEY WITH U BUYING GOODS. BUT COME TO PROBLEM THEY WON'T DO ANYTHING TO HELP CUSTOMER TO SLOVE PROBLEM. EVEN IF IT IS A FAKE PRODUCT. I DON'T RECOMMEND YOU TO USE THIS OTHER PROXY SERIVE. DON'T USE BUYEE. IN THE DESCRIPTION U CAN CLEARLY SEE THE SELLER DID NOT INDICATE IT A FAKE PRODUCT IT ONLY STATE IT A OVERSEA PRODUCT. I FIND IT IS UNFAIR FOR ME AND FOR OTHER PEOPLE THAT DO NOT KNOW ABLE IT. I FIND IT IS A SCAMS. BUYEE SHOULD DO SOMETHING.

Charge so many fees for each item bought
Really expensive shipping from Japan as well
Customer serivce was also bad they refused to resolve any of your raised issues

Do your self a favor and dont buy from this site, it is full of scammers and no customer services for the additional money you pay