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BuyBackTronics

Overview

BuyBackTronics has a rating of 3.7 stars from 304 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BuyBackTronics most frequently mention fair price, great experience and easy process. BuyBackTronics ranks 5th among Mobile Phones sites.

service
7
value
7
shipping
7
returns
4
quality
6
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South Carolina
1 review
0 helpful votes
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Just as expected
October 18, 2022

Went online put in info came back with price and they honored the price. Easy shipping and I also did not unlock phone and they walked me through the procedure and I received a check "Just as expected"

Date of experience: October 18, 2022
Pennsylvania
3 reviews
0 helpful votes
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Easy and Profitable
April 7, 2023

After I realized that I was 30 days past my chance for AT&T to purchase my old phones, I googled how to sell them, and BuyBackTronic's was on the list. I checked to see if it was a scam and only found good reviews. I filled out the questionnaire and sent the phones in the prepaid label. It was kind of scary waiting to hear once the phones had left my possession but when I did hear from them, they were telling me that they agreed my phones were in great shape and they sent me a check. Had I not tried it, I would have had two phones sitting here and be out almost two thousand dollars.

Date of experience: April 7, 2023
Illinois
2 reviews
0 helpful votes
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Surprisingly Easy
October 18, 2022

My experience with buyback Tronics was surprisingly easy. They made it very easy to begin the process and then quick and easy to make the exchange of the old phone. I would recommend their process to anyone.

Date of experience: October 18, 2022
Kentucky
1 review
0 helpful votes
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Great, super easy to use
September 26, 2023

I tried a different well known buyer of electronics first and was told my IPhone had no value. After I had them return it to me, I sent it to BuyBack Tronics and they sent me over $400.00 within a week. It was super easy and they paid me what my IPhone was worth.

Date of experience: September 26, 2023
Iraq
1 review
0 helpful votes
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Fast and easy
June 27, 2023

I bought a new phone then returned my old one. It took few steps online the print a lable and stick it on the pack then drop it. Few days later I received the check (I opted for e check for faster delivery).

Date of experience: June 27, 2023
North Carolina
1 review
0 helpful votes
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Always a Breeze
April 28, 2024

I love working with BuyBackTronics. They make everything pretty easy and have a simple process that allows you to not only clear out old clutter but get paid for it too! :)

Date of experience: April 18, 2024
Maryland
1 review
1 helpful vote
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Broke my phone
May 4, 2023

I sent a perfect phone and it was told they couldn't take it but I know that phone was perfect I was confused so when it came back it was cracked up could of been mail process but take your phone local she was not honest sad I'm out of phone an money

Date of experience: April 4, 2023
South Carolina
1 review
0 helpful votes
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IPhone 11 Phones Sold
December 15, 2022

Fantastic experience with BuyBackTronics from start to finish. Went on line chose BuyBack from ratings from reviews. Entered my information for my iPhone 11 Pro and iPhone 11 Pro Max. Quick & reasonable price offered for my iPhones. I accepted the offer. BuyBack provided shipping label for UPS. I packed my phones and carried them to my UPS Store. BuyBack covered the shipping. I received a confirmation email with in a day or so they received the phones. Would evaluate to determine if they agreed with my mint condition of the phones. Within a couple of days they agreed with my assessment of mint condition. Payment was issued by electronic check. BuyBackTronics fantastic to do business with highly recommend them.

Date of experience: December 15, 2022
District of Columbia
1 review
0 helpful votes
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Forced to use PayPal
November 17, 2022

I was told, after the fact, that only PayPal could be used for payment when I wanted a check. As a result I had to pay silly PayPal fees and now PayPal wants to send me tax forms because the amount was over $600. I should NOT be paying taxes on the profit I made for selling my old phones.

Date of experience: October 18, 2022
Florida
1 review
0 helpful votes
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GREAT
October 19, 2022

I wasn't sure how this proess was going to happen, because I've never done anything like this before. Everything went smoothly and I recieved my check just like they had promised to. I would do it again, they were easy to work with aand always kept me informed.

Date of experience: October 19, 2022
Texas
1 review
0 helpful votes
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Easier than mailing it to another company
April 12, 2023

I searched several companies online to send my old phone to and either couldn't get a decent price in return or the options available for me to describe my phone weren't adequate. I was afraid I would send my phone in and not get the price I was expecting. So I used buy back tronics and am completely happy. Quick and easy and I got what I was hoping to get from one of the online companies. I will use them again.

Date of experience: April 11, 2023
Texas
1 review
0 helpful votes
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It worked
April 9, 2023

All in all, the sale went well. Though they could have responded quicker but that's just me.
If you take the eBay payment, you will pay the fees. That $3 and slow response time cost them a star.

Date of experience: April 9, 2023
Pennsylvania
2 reviews
0 helpful votes
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Great experience
April 7, 2023

Easy directions, provided all of the shipping materials, and received payment very quickly. Would definitely use them again and recommend to any looking to sell their phone and receive top dollar.

Date of experience: April 7, 2023
California
1 review
0 helpful votes
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Price quoted and honored.
UPS shipping label was provided
Within 3 to 4 days after receiving the Mac Pro, it was tested and approved in the condition I indicated
Check was sent and received within the time guidelines promised

Date of experience: August 10, 2022
Florida
1 review
0 helpful votes
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Amazing service and experience!
April 28, 2024

Quick transaction and excellent service. I could not suggest this company any more than I already do!

Date of experience: April 18, 2024
Nevada
1 review
1 helpful vote
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I needed help preparing my phone to the requirements of this buy back program. They were very patient and helped me through the entire process. Thank you ButBackTronics

Date of experience: January 21, 2024
Pennsylvania
1 review
0 helpful votes
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A logical alternative
October 18, 2022

Easy & fair price. When my renter erred in printing the e check, a customer service rep was caring & professional and walked me through the setting correction I needed to make.

Date of experience: October 18, 2022
Florida
1 review
0 helpful votes
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Everything from beginning to end was seamless, quick and easy! I got exactly what I was promised for my cell phone. Would definitely recommend and use again, thank you.

Date of experience: October 18, 2022
Colorado
1 review
0 helpful votes
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Fast and efficient.
October 18, 2022

No hassles with the condition of the phone (excellent) or the payment (prompt.) If every company worked like this one, the world would be an easier place to live.

Date of experience: October 18, 2022
Virginia
1 review
4 helpful votes
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Beware! Beware!
October 7, 2021

I had the unfortunate opportunity to transact with BuyBackTronics. I feel completely duped but the process. My impression is that this is simply another internet driven company out to steal every dollar they can through a divide and conquer mentality. They separate you from your device and then change the deal arbitrarily. They make big promises to get your phone in their greedy hands and never give you the promised amount. Good faith Negotiations are null. They make an amended offer that is considerable less than agreed upon under the guise that the equipment will be returned to you if you don't agree with the revised offer. Of course everyone have a choice, but the hassle and additional risk of rejecting the revised offer and having the equipment shipped back didn't seem worth it so I accepted the offer. However, the business practices of BuyBackTronics I find to be unscrupulous. Do yourself a favor and go to any other company to sale your devices(unless you don't mind being short changed).

Date of experience: October 6, 2021