Overview
BuyBackTronics has a rating of 3.7 stars from 304 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BuyBackTronics most frequently mention fair price, great experience and easy process. BuyBackTronics ranks 5th among Mobile Phones sites.
I appreciated the easy to follow instructions; packaged up the phone with my own box and packing materials and used the label supplied to take care of shipping it back. Within a week the money was deposited into my PayPal account. Payment was as promised minus the small fee that PayPa; charged.
Working with BuyBackTronics was a breeze from start to finish. Pre-labelled shipping box arrived quickly and was easy to understand. Their trade-in offer was the highest I could find. I'll be back next time I upgrade!
Easy online listing. More importantly, they honor the estimate! I have now had two experiences with them and they have delivered both times. Fairest price paid and quick turn around. Will go to them again next time I have electronics to sell.
Great experience from logon through final payment. Money received exceeded Apple trade in offer and labeling, shipping, and refund were seamless. Service operated as advertised and met or exceeded my expectations.
Great company to do business with. They kept their word on their offer to me, where other businesses have failed to do. Keeping in constant contact, yet not overbearing. Highly recommend! Will do business with them again when the opportunity arises.
I had an old iPhone that I wanted to recycle when I found out about BuyBackTronics. After answering a few questions, I was given a value which made the process worthwhile. I sent my phone and very quickly received a check. Highly recommend checking it out.
Sold my old iphone to BuyBackTronics. They had the highest price and kept me informed every step of the way. Sent me a prepaid shipping box, told me when they received my phone, etc.
Great customer service, and everything they said they would do they did! Will definitely use their services again.
The process was smooth, easy to use, efficient and reliable. However the e-check was difficult to deposit because some of the small words printed on the check were difficult for the bank to decipher when making electronic deposit.
So I was told My Xbox one had major scratching when Im a online seller and buyer myself I also got a game stop trade on offer for 75 hot card
Now I had 2 identity even rubs on top where I placed controller which no was brand new 60 no power box}!s!nn\*"=t
I was looking to trade in two older Apple devices and found this company. I found BuyBackTronics and decided it was the best solution to go with. I went through extensive questions to describe the product's value, which I answered honestly. Then they give you a quote and send a box. But when they inspect it, they magically find that a tiny ding is worth half the value.
They offered me $225 originally and then changed their offer to $40. Now they have you between a rock and a hard place. Either accept their terrible offer or pay for the shipping cost of $20 to get the devices back. Just an absolute legendary scam, go with someone else.
I processed my request sent phone got email did work. Set back to. Took video of phone working as told to. Reprocessed sent back then received notification check on way. They thought I'd sell a phone that didn't. Makes no sense very annoying
It was a very seamless and trouble-free process to unload my iPhone XR. Just wish I could have gotten a bit more for it, but it did have a faulty charging port. In any event, it was one of the easiest transactions I've experienced online.
Sent in a phone with zero scratches on the screen and back of the phone with pictures to prove as such. Also sent it inside the original box it came in. When they received my phone they claimed it arrived in poor condition and thus diminished the price of my original trade in by more than 20% of what was granted.
I'm also attaching pictures of what my phone was sent in as, then the photos sent to me by the company which depicted "dust" and pretty extreme scratches on the screen then a 3rd batch that magically showed the finest scratches on the screen with different dust particulates. Again, just heed warning that they may pull a stunt like this with you if you utilize them for this service.
SCAM!
I was surprised at how much they offered. I got more for my phone here than the same model was selling for in marketplace.
The process took a little time, but they were in touch every step of the way.
Definitely the place I will come back to if I need to sell a phone.
This company is where I do all my trade ins for my self, family members and my business. This is a reliable place to trade in your electronics. Been doing business with them for more than 3 years and never had an issue.
Very back experience with this company. Sent a iPhone that was in good condition. Packed very good. They said it was cracked and would not give any money for the phone. This company is a joke. Do not trust them!
I was pleasantly surprised at how simple it was to get cash for my old phone. I got a good price for it and they took care of all the logistics of getting packaging to me and sending the phone. Great communication and prompt payment too.
Checked out various places for purchase of used cell phone's and found BuyBackTronics had the best service and price for my like new iPhone 8 64g buy back needs.
I highly suggest checking them out when shopping for a online trade/buy cell phone.
Had a great experience with BuyBackTronics. If you are honest about your phone's condition, they will honor their quote. Simple as that. I was a bit skeptical of the payment method, which was a check I printed on my own printer. It seems my credit union was skeptical as well, but they ultimately honored it. I would use this company again to sell my old phone.
From start to finish this was a very easy process. It was easy to send my phone to them with the mailing box provided by them. Instructions were so easy I was amazed. They sent the check just as they said they would. They answered the few questions I had to my satisfaction. I will do this again when I have a device I want to sell.
Since 2018, we've been making electronics trade-ins easy. Whether upgrading your iPhone, clearing out your old MacBook, or cashing in on a gaming console, we’ve got you covered!
Why Choose Us?
Free Inbound Shipping – No hidden fees, we cover shipping!
14-Day Price Guarantee – Lock in your offer for 14 days, even if prices change.
Fast & Flexible Payment – PayPal, eCheck, Gift Cards, Checks, and more.
Shipping Kits – Need a box? We offer kits for a small fee.
Expedited Processing – Fast processing for those in a hurry (with a small fee).
Real-Time Updates – Stay updated every step of the way.
Honest Pricing – We offer fair market prices, always.
Bulk Sellers Welcome – Custom quotes and secure data wipes available.
No Obligation – Not happy with your offer? Free re-evaluation.
What We Buy:
Smartphones (iPhones, Androids, etc.), Laptops (MacBooks, Windows, Gaming Laptops, etc.), Mac Minis, Mac Studios, Mac Pros, Apple Displays, Gaming Consoles (PS5, Xbox, Switch, Steam Deck, ROG Ally), VR Headsets (Vision Pro, Meta Quest, Valve Index), Desktops, GPUs (NVIDIA, AMD, and more), DSLR Cameras, Tablets & iPads.
Get your instant offer now and cash in on your devices today!
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- Longwood, FL, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your feedback. Upon checking your trade-in we see that you had initially submitted a quote for the following devices: MacBook Pro Retina 15" as well as an iPad Air (2nd Gen).
During our evaluation, the MacBook was found to have a dent/nick on the front left of the computer, scratching on the lid as well as heavy keyboard wear/delamination on the screen. The iPad was found to actually be an iPad (2nd Gen) and not the Air model as initially stated. As you'll notice the iPad (2nd Gen) is currently not listed on our website as this is a model we do not currently purchase.
When it comes to getting an amended quote you have several options and for this reason we wish you would have reached out to us. We are more than happy to provide you with photos/videos of our findings as well as have a separate technician take another look to confirm these findings.
We are unsure as to where the miscommunication may have taken place in regards to you having to pay for return shipping; as this is a no obligation process and should you not agree with our findings we can always arrange to have your devices returned at no cost to you.
We look forward to your response to our 'Response Required' email in regards to how you would like to proceed as well as if you have any further questions or concerns that we can help alleviate.