business logo of Brilliance

Brilliance

How would you rate Brilliance?
grey star
grey star
grey star
grey star
grey star
Florida
1 review
12 helpful votes
Follow Robert C.
Unfollow Robert C.
Send Message
Share Review
Report Review

This company has amazing customer service and the product arrived exactly on time and looked amazing.

Date of experience: May 21, 2020
Louisiana
1 review
0 helpful votes
Follow Linda p.
Unfollow Linda p.
Send Message
Share Review
Report Review

Great service
April 15, 2021

They have great service, very helpful and affordable prices for anything your looking for, and delivery is very quick

Date of experience: April 14, 2021
Illinois
1 review
0 helpful votes
Follow Susan P.
Unfollow Susan P.
Send Message
Share Review
Report Review

Cool
August 21, 2021

My fiancee ordered a ring for me here. It is so cool. I like it a lot. I will buy a bracelet here too.

Date of experience: August 20, 2021
Indiana
1 review
0 helpful votes
Follow Brian T.
Unfollow Brian T.
Send Message
Share Review
Report Review

Fantastic experience
December 8, 2016

Amazing experience and so helpful. Quality price and everything amazing. Delivered as promised. Highly recommend.

Date of experience: December 8, 2016
Indiana
1 review
0 helpful votes
Follow Jabian S.
Unfollow Jabian S.
Send Message
Share Review
Report Review

Great Products
April 16, 2021

The products on Brilliance were reasonably priced, shipped safely, and the options on the site for creating custom jewelry were fantastic!

Date of experience: April 16, 2021
Texas
1 review
0 helpful votes
Follow Gilberto A.
Unfollow Gilberto A.
Send Message
Share Review
Report Review

I was completely satisfied with my purchase. The diamond ring that I bought was just beautiful. My wife loves the ring. Thank you!

Date of experience: May 23, 2018
Ohio
1 review
1 helpful vote
Follow Karen S.
Unfollow Karen S.
Send Message
Share Review
Report Review

I love the loose diamonds I have purchased. Excellent Service. Brilliant diamonds - Great experience!

Date of experience: June 6, 2019
India
1 review
0 helpful votes
Follow Ashok T.
Unfollow Ashok T.
Send Message
Share Review
Report Review

I never get any dissatisfaction from Brilliance regarding their accessories. I never have any complaints regarding the products.

Date of experience: July 7, 2017
New Jersey
1 review
4 helpful votes
Follow Tiago M.
Unfollow Tiago M.
Send Message
Share Review
Report Review

Great service and quality
February 27, 2019

Super efficiency, fast, great quality products and costumer service super detailed. Thank you so much.

Date of experience: February 26, 2019
California
1 review
0 helpful votes
Follow Josh D.
Unfollow Josh D.
Send Message
Share Review
Report Review

Helpful
April 16, 2021

Customer service was very helpful with my resizing request. I was assisted by multiple representatives.

Date of experience: April 16, 2021
Florida
1 review
5 helpful votes
Follow Juan A P.
Unfollow Juan A P.
Send Message
Share Review
Report Review

I reach out to them in regards a certain diamond they tell me that one is bot available but even weeks after still on their website. Fake advertising

Date of experience: January 22, 2022
California
2 reviews
5 helpful votes
Follow Charlene S.
Unfollow Charlene S.
Send Message
Share Review
Report Review

Amazing
August 29, 2018

Purchased an Amazing 1.70 carat heart shaped diamond that is absolutely breathtaking! I will definitely buy from them again!

Date of experience: August 28, 2018
California
1 review
0 helpful votes
Follow Alexander J.
Unfollow Alexander J.
Send Message
Share Review
Report Review

If you are shopping for a ring. STOP! Brilliance is the place to shop. They exceeded all expectations!

Date of experience: May 23, 2018
Ohio
1 review
0 helpful votes
Follow Jared G.
Unfollow Jared G.
Send Message
Share Review
Report Review

1.4 Carat
November 14, 2017

Good service. Responsive. Delivery took a little longer than planned. Great diamond. She loved it. Used wire transfer.

Date of experience: November 14, 2017
Utah
1 review
0 helpful votes
Follow Travis B.
Unfollow Travis B.
Send Message
Share Review
Report Review

Great company
December 7, 2016

Customer service was very helpful in finding a Dimond for our wedding ring. Will buy from them again

Date of experience: December 6, 2016
Arizona
1 review
0 helpful votes
Follow Robert K.
Unfollow Robert K.
Send Message
Share Review
Report Review

My ring was priced at a great value, arrived promptly, and had proof of authenticity! Wonderful buying experience!

Date of experience: March 9, 2018
Missouri
1 review
1 helpful vote
Follow David p.
Unfollow David p.
Send Message
Share Review
Report Review

Excellent
June 23, 2017

Very good service. Fast friendly. Product arrived in time and they followed up to make sure I was happy.

Date of experience: June 22, 2017
Luke C.
California
1 review
0 helpful votes
Follow Luke C.
Unfollow Luke C.
Send Message
Share Review
Report Review

Awesome!
July 11, 2017

Low Price, Quality work, what else can you ask for? The customer service is responsive and courteous. I would definitely recommend to a friend.

Date of experience: July 10, 2017
Missouri
1 review
0 helpful votes
Follow Patrick G.
Unfollow Patrick G.
Send Message
Share Review
Report Review

Diamond Celtic Setting
October 10, 2020

Custom made Celtic diamond setting that was simply stunning and elegant. I would highly recommend Brilliance.

Date of experience: October 9, 2020
Pennsylvania
1 review
0 helpful votes
Follow Tiffany M.
Unfollow Tiffany M.
Send Message
Share Review
Report Review

Brilliance did an amazing job on fiancée's engagement ring. She loves the ring! Thanks Maegan Vogal for all of your assistance.

Date of experience: August 25, 2020

Overview

Brilliance has a rating of 4.4 stars from 421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brilliance most frequently mention customer service, engagement ring and wedding band. Brilliance ranks 3rd among Diamond sites.

service
95
value
94
shipping
96
returns
48
quality
94