This company has amazing customer service and the product arrived exactly on time and looked amazing.
They have great service, very helpful and affordable prices for anything your looking for, and delivery is very quick
Amazing experience and so helpful. Quality price and everything amazing. Delivered as promised. Highly recommend.
The products on Brilliance were reasonably priced, shipped safely, and the options on the site for creating custom jewelry were fantastic!
I was completely satisfied with my purchase. The diamond ring that I bought was just beautiful. My wife loves the ring. Thank you!
I love the loose diamonds I have purchased. Excellent Service. Brilliant diamonds - Great experience!
I never get any dissatisfaction from Brilliance regarding their accessories. I never have any complaints regarding the products.
Super efficiency, fast, great quality products and costumer service super detailed. Thank you so much.
I reach out to them in regards a certain diamond they tell me that one is bot available but even weeks after still on their website. Fake advertising
Purchased an Amazing 1.70 carat heart shaped diamond that is absolutely breathtaking! I will definitely buy from them again!
If you are shopping for a ring. STOP! Brilliance is the place to shop. They exceeded all expectations!
Customer service was very helpful in finding a Dimond for our wedding ring. Will buy from them again
My ring was priced at a great value, arrived promptly, and had proof of authenticity! Wonderful buying experience!
Low Price, Quality work, what else can you ask for? The customer service is responsive and courteous. I would definitely recommend to a friend.
Custom made Celtic diamond setting that was simply stunning and elegant. I would highly recommend Brilliance.
Brilliance did an amazing job on fiancée's engagement ring. She loves the ring! Thanks Maegan Vogal for all of your assistance.
Answer: Officially, lab diamonds have the same chemical and physical properties as natural diamonds and exhibit the same fire, sparkle, and brilliance. In fact, lab diamonds are so identical that most expert diamond graders need to use a machine to detect their origin (lab or natural). However, some people claim that they can see a difference, or that lab diamonds have a slightly bluer sparkle to them. Overall, the answer is that they look the same to most people.
Answer: Thanks for your question! Many times the diamonds with the best prices in a given carat and quality range will have fluorescence because, as you mention, it may make the diamond cloudy (though most of the time it does not). Fluorescence affects each diamond differently and we recommend that a gemologist inspect the diamond visually to determine if fluorescence has affected a particular diamond. We would love the opportunity to personally inspect any diamond you are interested in, please call a Diamond & Jewelry Expert at 866-737-0754 with the stock number or email service@brilliance.com.
Answer: Glad you found it to be a great resource for you!
Answer: Karen, Thank you for submitting your question. We work by appointment only in our showroom and you can email us at service@brilliance.com to arrange a time.
Answer: Yes we do. We work with PayPal Credit to offer financing and also can tailor a payment plan based on your order as well. Please contact our Sales Team with the specific item(s) you are looking for and we can take it from there.
Answer: Roger thank you for your question. Could we schedule a time to speak over the phone to go over our policies and what you are looking for? What is the best contact number to call?
Answer: Noel I wanted to follow up to make sure you got the diamond and it worked out for you? I personally looked at it before it left our offices and was very impressed with the value and size myself. Thank you
Answer: Noel, thank you for submitting a question and you most likely emailed Erin on her day off. We have confirmed she has sent you an update and if there are any additional questions we can help with please do not hesitate to let us know.
Brilliance has a rating of 4.4 stars from 421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brilliance most frequently mention customer service, engagement ring and wedding band. Brilliance ranks 3rd among Diamond sites.