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BrandafyReviews 66

4.0
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Brandafy Reviews Summary

Brandafy has a rating of 4 stars from 66 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brandafy most frequently mention custom store, product import and satisfied customer. Brandafy ranks 3rd among Templates sites.

service
57
value
48
shipping
29
returns
23
quality
54
Canada
1 review
4 helpful votes
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Fraudulent activity
November 11, 2022

I ordered a drop ship store to be built. I did ask for a upgrade in process for a 100 products. They chose the store type and products types. This was due to my inability to know what to do.
It was done in three days unto my shopify account.
I was apaulled that they used my personal name as the logo. I immediately shut down my Shopify. I gave them a business name. In the address for my company they made it Tennessee. I live in Canada! All the info about me and my location was false.
I kept getting emails trying to sell me courses and upsell me to their higher priced services.
I sent them emails as to the problems and asked for a refund. This was all in a 3 day window.
THEY INFORMED ME THERE ARE NO REFUNDS! Anyone who is willing to put fraudlant info on a website build should not be in business. Unethical business.

Date of experience: November 11, 2022
Australia
1 review
10 helpful votes
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Scammers
January 9, 2022

Brandafy team is full of scammers. Stay away from them. Poor service and poor customer service. They trick you thinking it's a premium quality and then don't provide any refund or solutions to keep you happy. I repeat: STAY AWAY.

Date of experience: January 9, 2022
France
1 review
2 helpful votes
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More than 24h but acceptable!
June 26, 2021

Overall process took 34hours but I guess it's due to timezone difference. I'm fully satisfied with the outcome and the looks of my store. The team is prompt to fix any issues and re-do pages if needed. I never knew how to set up Terms page but they did it for me. Recommended for people who are ignorant like me and cant set it up, price is cheap for the amount of knowledge you get as well as great looking store.

Date of experience: June 26, 2021
Ireland
1 review
1 helpful vote
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I dont usually write reviews but this was a great experience from start to finish.

I was replied to swiftly, talked through what and how I want it. Took them couple of hours to get it finished and prepared. Spent that time reading through the blueprint which helped me quite a lot.

Overall I'm satisfied customer, at first I thought it will be "meh" but they surprised me. Worth the money every day of the week!

Date of experience: June 25, 2021
Croatia
1 review
3 helpful votes
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Ordered my store at 11pm last night, got it delivered by 8 am this morning. Great team responding swiftly. Blueprint is great addition too.

Date of experience: June 25, 2021