website thubmnail of Brandafy

BrandafyReviews 66

4.0
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Brandafy Reviews Summary

Brandafy has a rating of 4 stars from 66 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brandafy most frequently mention custom store, product import and satisfied customer. Brandafy ranks 3rd among Templates sites.

service
57
value
48
shipping
29
returns
23
quality
54
GB
1 review
0 helpful votes
Follow Amy F.
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Professionally designed store and delivered on time. Recommended for anyone looking to start ecommerce.

Date of experience: February 24, 2024
MD
1 review
2 helpful votes
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Well, I paid for the store, and they just imported the products, that's all. No front page, no menu, no product description, they just imported the products and refused to refund me.

I have opened a case with interpol, even the amount is very small, I don't want other people to get scammed. Interpol said they have already 2 such cases. My bank is also working on it.

Date of experience: February 17, 2024
Canada
1 review
3 helpful votes
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I have sent number of emails regarding the website that I purchased from this company and I have an issue,but nobody is responding to my request. An automated email was sent to me saying that the customer service received my email and someone will get back to me. It didn't happen, so basically they sell you a product and you are on your own. Don't make a same mistake like I did.
PURCHASE I SIMILAR PRODUCT FROM FROM A DIFFERENT COMPANY. I suspect and all the signs point to one thing. IT IS A SCAM.

Date of experience: July 11, 2023
Colombia
1 review
2 helpful votes
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Thieves
June 26, 2023

They are thieves that don't respond when you email them with questions. They build a half way done store and then don't respond to your questions when you email them.

Date of experience: June 25, 2023
New York
1 review
2 helpful votes
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So I pay the 17 dollars. 3 hours later I get a few emails from Shopify. Nothing from brandafy. Tells me to confirm my email. Im like okay. I do that. Doesn't ask me to create a pin, brandafy doesn't send me any instructions, just a bunch of random Shopify emails telling me I have a free trial. So I click over, I have to request a password change because I don't have an account for Shopify. Then it asks me to accept brandafy collaboration permission so now I'm upset because I payed 17 dollars for them to go and create a Shopify account under my email which I could have done in two seconds. No instructions. No one has done anything to the store. I will be reversing the payment on my card and getting my money back. Don't fall for the scam bs they're trying to feed you.

Date of experience: June 8, 2023
AE
1 review
9 helpful votes
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They are scammers
May 30, 2023

The worst experience ever. They made a mess in my store.
I was built my own store. My brand logo everything. I saw the ad of their service that they will make it more professional more sales. But actually they made a big mess in my Store change my logo, have error line in the main page I couldn't fix it, they are not professional, they repeated the products on the Home page which is unacceptable at all, all the media they added to the website was related to Shopify and Brandafy only also that is strange coz they mentioned that they will make it fully ready to sell.How come? If any customer wanted to go to my Instagram account the website will lead him to Shopify only. They mentioned that all currencies will be available for customers but actually only 5 of them their. The worst thing ever that I Emailed them many times But they didn't reply at all and no number to text. I paid about 50$. I waist my money there. So disappointed with this bad service. I don't recommend at all. Definitely you will be disappointed.

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Date of experience: May 30, 2023
Texas
1 review
1 helpful vote
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48h
May 1, 2023

Took a bit longer than I anticapated, about 48h. Glad I received it in the end and that it is fully custom made.

Date of experience: April 29, 2023
Texas
1 review
0 helpful votes
Follow Ajay Singh Rathore A.
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Communication with the provider was exceptional. My only issue was with payment unsure if it was me or their site but it got solved.

Date of experience: April 29, 2023
Washington
1 review
0 helpful votes
Follow रेखा म.
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Weirdly enough I saw the ad on Facebook and had no idea how dropshipping works. Brandafy has helped me understand it and built my store.

Date of experience: April 29, 2023
Canada
1 review
0 helpful votes
Follow Kondrathi Swapna K.
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Support have helped me make a decision on the package to order, you dont see that very often. Like the turnkey store design, its a huge plus that it is mobile friendly too. A+

Date of experience: April 29, 2023
Norway
1 review
0 helpful votes
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Mobile ready.
May 1, 2023

Great turnaround time since order was made on Wednesday. Everything was delivered to my Email. Really dig the design and overall structure of the store.

Date of experience: April 29, 2023
Missouri
1 review
1 helpful vote
Follow Samuuu S.
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Better than most!
April 30, 2023

Much better than ordinary stores I used to purchase before. Decent design alongside many products. For the price I'm more than happy. Thank you.

Date of experience: April 28, 2023
Washington
1 review
2 helpful votes
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Quick communication, i had some issues with the store log in process however it was resolved. Recommended!

Date of experience: April 28, 2023
Washington
1 review
1 helpful vote
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Good for the price!
April 30, 2023

Brandafy has helped me build dropshipping custom store. Only downside is they took a bit to reply but overal they have delivered. Thanks.

Date of experience: April 28, 2023
Missouri
1 review
5 helpful votes
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Scam!
April 27, 2023

They will take your money not respond until next day without even working. Don't listen to them good reviews that's fake! They bought those reviews.

Date of experience: April 27, 2023
Missouri
1 review
0 helpful votes
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Awesome service, fully funcional turnkey store ready to be advertised. This is my first time doing dropshipping, glad I stumbled upon Brandafy.

Date of experience: February 21, 2023
GB
1 review
0 helpful votes
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A bit delayed but ok.
February 22, 2023

I've ordered store on February 10th, got it on 12th, not sure why it got delayed but in the end I'm satisfied with the look of it.

Date of experience: February 21, 2023
Missouri
1 review
0 helpful votes
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Custom Store Purchase
February 22, 2023

Ordered custom store, received it fairly quickly within 24h. Great layout and products imported. Works on mobile as well.

Date of experience: February 21, 2023
California
1 review
7 helpful votes
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DO NOT BUY FROM BRANDAFY
February 14, 2023

I recommend not buying a pre built from here, when they told me my store was complete I went to Spotify and it wouldn't let me activate it I contacted customer support and they said they could not allow me to use anything from them as they deemed them a risk company and can't be used through them and (Brandafy customer service will not respond to you once they know you know)

Date of experience: February 14, 2023
New York
1 review
0 helpful votes
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Awesome service!
February 1, 2023

One of the best, if not the best turnkey website. Their stores arent some generic BS you get to see for free or on other sites. It can be configured to your needs to, I have ordered custom one and have no complaints!

Date of experience: January 30, 2023