Very very dissapointed, use their service to buy from yeezysupply, when the item arrived at their warehouse, immediately pay for the item, after that, they told me that there was other person ask for my item, so they ask for order confirmation, credit card statement and photos with the card, provided everything they want, after that their system is error cant login for almost 2 weeks, after their system recovered they said i cant recieved my item and ask me for returns from the merchant, are u insane?
I have an item that costed me 69 usd coded LLMOELC and is a Nissan GTR emblem. Paid them 30 usd to ship it. They never ship it and they never respond to the email and they never answer the phone. In the end i lost the 69usd item and i lost the shipping charges 30 usd. Totally waste
I dont recommend them to any one.
I recommend you try
www.myus.com
Better than them.
Calculate the shipping cost with the package sent from the seller.
When sent in bulky package 1lbs will be 10lbs.
It can not be helped. Force majeure, No resistance.
I wouldnt recommend it to anyone.
Hello! Please contact us via info@boxinus.com so we can assist you further.
No live chat, lie
No support, no answer your emails
No one answer your phone calls
Can't access my account
Can't retrieve my shipments
Lost my staff
I've been using Aramex for years. I was afraid to switch to another forwarding company. After a conversation with their customer service I was convinced to give it a try. I was really surprised by their service quality and proactivity. My shipment arrived safely and in less time than expected. I have shipped 20 packages so far and happy with the prices. Highly recommend!
I was leery about trying a service like this so decided to start small. Customer care was very polite and professional. My purchases were repackaged immediately after I requested it and shipped out. I got my order in less than a week. I am very happy with this srvice and intend to keep using them throughout my international career. L!
Thank you Jane :)
I live in Dubai and I ordered Halo 5 when it first released. When i did my research i found Boxinus on Facebook. And at that time they had special campaign for Halo 5 and thats why i found them so easily. Important part is it was my son's birthday and i wanted to give him as a present. I wrote them on their live chat and they responded me back immediately. I got my package in 4 days after package delivered their US address. I got good discount and i received it on time so what else would i want.
Thank you for using our service!
I'd like to tell you my story with Boxinus. I placed an order on Amazon.com and chose a wrong address in Kuwait for shipping. When ı realized the situation my package was already sent but I couldn't find any information about the shipping company nor the tracking number. I contacted Boxinus customer services. They asked me my amazon.com username and password to contact the seller. Firstly I hesitated, didn't watn to give my personal information to them but I had no choice. 2 days later I received an e-mail from Amazon noting that my item was resent to my address and I received the item in 5 business days. I really thank Boxinus for their help and so happy to find them.
Thank you for trusting us!
I used other freight forwarding services before to shop online from U.S. The difference between this one and the others is that you can reach them over the phone and they answer all of your questions with patience and kindness. Also they are so fast about shipping. I used to be blased about this kind of services before I met Boxinus. Super customer services!
We are happy to assist you! Thank you for being with us!
Customer support was really helpful... The team did a great job in helping me out resolve my problem! My problem was handled perfectly and efficiently!
L have purchased 2 pairs of shoes from Nike.com. Seller sent me just one instead of 2. İ was really dissapointed and didn't know what to do. İ called boxinus and by providing the order details they were able to get in touch with the seller. The other pair was sent overnight and I was not charge a penny for it. Thanks for being so helpful!
We are trying our best! Thank you for using Boxinus!
I have try many shilling forwarder but none of them they have good customer service same as boxinus best customer service ever best rates u can find just contact them and u will be amazed, mehrdad from kuwait
Thank you, Mr. Mehrdad!
I ordered two dresses for my friends' wedding ceremony but they didn't fit. I wanted to exchange them but I had only one week. I contacted boxinus' cutomer services. They asked me to send the order confirmation mail which was sent from the seller. I don't know how but they convinced the seller to send the dress before I return the items. I really appreciate their business.
Always happy to help you! Thank you for using our service!
I purchased a dress from NeimanMarcus. I decided to return and the store didn't want to accept it. Here where Boxinus came to help me to return the item. They assisted me every single step. I am very happy about this service! Very professional staff!
We really appreciate your kind words! Thank you!
I've heard of Boxinus from some forums as I was really looking for a fast and good forwarder for my orders from amazon. You can't really find a lot about them but I just had to try because of a lot of good reviews and feedback. After getting my packages from amazon within maybe 2 hours it was already updated in their site that my packages was already there and also mentioned the weight as well. They also manage the customs clearing and handling as well. Received my packages before the estimated delivery date. (Maybe would have been a total of only 2 days if it wasn't a day off.) Definitely really happy with the pricing and the speed off the handling. I really do recommend boxinus if you want to start online purchasing and they definitely wouldn't let you down. Looking forward to more transactions with them.
I currently moved to Kuwait from USA and im a big fashion fan. I started to follow Sazdel(sazdell1) (she is one of the famous fashionistas in Kuwait! :) She shared their account and from her I realized that Boxinus has really affordable prices when compared especially with MyUS. If you compare quality service and prices, I definitely suggest boxinus. Also when I dig little bit deeper, I learned that they are expanding to MENA region, so they apply discounts starting at 20%. So basically you just sign up and get your US address from them and write that address to the shopping site that you wish to shop. And you let you know on every step. Even if you dont know about shipping cost, they have live chat (i think its 7/24) and you can ask them how much everything will cost to you and they assure you that there wont be any additional fees! (believe me its hard to find such a service in nowadays).
It is a pleasure to have Sazdel as one of our favorite customer! Thank you for being with us!
Hi,
If anybody asked me about who is the best I will till you the boxinus are number one boxinus the best of shipping companies I have tried them they are smooth fast to inform you about the packages if they enter in to account and fast to ship them also very good shipping value if you compare it with myus or shipito about the half price
Been doing business with boxinus over 4 years, they are so honest, so decent, so helpful, so cooperative and so ponctioal punctual.
I won't hesitate to recommend them for all people from GCC countries to do business with them.
Thank you Ahmad! We value your review!
I would die if I couldn't buy the cutest shoes I've ever seen. I just had to have them! Thanks to Boxinus, I got my dream shoes in just 4 days. They were packed safe. Plus they informed me in every stage of my order. I just love these guys and the fabulous service they provide. Speacial thanks to Vicki, who handled my order. :)
We are always there to help you! Hope we make your "shop and ship" experience better!
Overview
Boxinus has a rating of 3.7 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boxinus most frequently mention and customer service. Boxinus ranks 25th among Shipping sites.
Boxinus.com provides members with a US mailing address enabling users to shop online from any US merchant. Boxinus.com is the right choice for everyone who enjoys the variety and great prices offered by US Merchants, companies doing business in U.S. and students and professionals who has spent many years in U.S.
Boxinus.com offers:
- Reliable shipping services by DHL Global Express and TNT Express
- 24/7 Customer Service by phone and e-mail
- Great shipping rates
- Shopping from E-bay and Amazon sellers who do not ship outside US.
- Concierge service to pay merchants who do not accept payments from non US credit card holders.
- Visit Website
- Clifton, New Jersey
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello William, unfortunately since you were unable to verify your information, your packages were put on hold. We've contacted you numerous times and explained the process. Let us know if you have any further questions.