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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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I ordered 3 items. One fit perfectly. The other 2 items did not fit at all. Not even close. I'm an extra large. My daughter is a medium. The bra fit but the panties did not. I hate messing with returns so I'm not sending them back
Quick and easy order. Can't wait to receive and try this stunning dress.
Had no confirmation of order but did receive the dress eventually and was very pleased with it.
Quick and easy order. Can't wait to receive and try this stunning dress.
Easy ordering, but very dissatisfied with quality of garment
I cannot wear the dress I bought the material is the worst, tread still hanging no effort to clean up the dress properly, I would never buy anything again from this site
Products didn't really look like the images and I can't find any documentation to send the ones that don't fit back...
Well it's okay but not like the dress in the piture different not so good. I thought
Rather than sent it back I would wear it round the House just shopping bit disappointing!
Just enjoying the boutiquefeel experience. In googling personal safety products, your site came up with a few options that i wanted to try. However, most of the accessories shown on the site were for women. No offence, but I just wish there were more options for guys. (Hint hint)
Just enjoying the boutiquefeel experience. Just wish there were more options for guys. (Hint hint)
Love it great dress great festival dress, wore to a soul festival and got lots of amazing comments
Good service - very happy with items- will definitely look on their website again
As I already mentioned, I didn't like the quality of the material!
Very easy to navigate, great selection, low prices, got it in 2 weeks
Good, just not enough communication. I had no idea when to expect my package.
Lovely dress but there was a rip in the side of it which I had to sow
I was very pleased with the quick delivery and the good quality of the clothing
When I requested a refund, £13 was deducted for p&p their end.
I then had to pay £23 for p&p to return the items to the supplier.
This left me with a refund of £30 and not £66 as expected!
Delivery took ages, and all items were not anywhere as nice as pictured. Won't be ordering again
My experience was great! The dresses fit great. I will order again soon.
Really pleased with delivery & garments all as described & fit true to size
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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