On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Green satin blouse, runs small. I normally wear an Xl but I purchased a 3x just to be safe and it fits well. Beautiful Blouse
It took almost a month to get my package and I didn't any inquiries about my order until I called and checked on it myself due to the lateness of it.
Very easy experience. Fast delivery, was exactly what i had ordered. Comfy and stylish leggings!
I never buy online so this was a slow and careful process. Hopefully all is well... I wrapped my Christmas gifts and took them with me to visit my grown daughter. She had chosen them from the Boutiquefeel website. While I appreciate that it was delivered in a timely manner, when she opened them and took the PJ's out of the packages she was shocked. The colours were not as posted. The size was very skimpy and my daughter is beautifully slender. The pjs are not well made and I am looking into how to return them now that I am back home.
If your going to order anything, order one thing and see how long you wait to receive your merch, I received one outfit and still waiting for rest, it's been overmonth
Shipping took way to long, did not expect that. It was over a month.
I ordered a dress I have been reaching out to this company so I can return it, they are begging me to accept a $10 coupon credit instead of refunding me my money.
Not satisfied the products look nothing like the products online and the quality is trash
Easy convenient very affordable shipping time was not too bad
I take a UK size 14. I ordered the XL, based upon the sizing and the comments given.
Whilst it fits wonderfully on the body, and is a tiny bit loose if anything, the bust section is way too small.
Getting a bigger size would make it too big for the body part and given the cost of it, it was uneconomical to return.
With a bit of staying still it will be fine for the bedroom but otherwise, unless you are small chested, it's not for hour glass shaped ladies.
Fairly straight forward and simple - let's hope it fits.
Good experience. Product isn't as pictured.
Expected better quality and exactly as pictured.
All the clothes I bought was super cute, great quality material. Will definitely be ordering again.
Shipping was long long time a lot longer than expected but Finally received
The wait time for the order took very long. They have beautiful clothing. But definitely not worth the long wait
All clothes fitted perfectly it didn't take to long to ship order.
Unable to grade higher have not received order and to if my information will not be sold to a third party.
Very good I really love this website. But had problems with processing the order. The dress didn't come in the color I wanted as pictured but I guess that was my fault for not researching every detail about the dress. Other than that I would definitely recommend this site, just do your research before ordering.
It took over a month to receive the product. The quality it cheap
I honestly thought this would be a scam, but it wasn't. I got my order 10 days roughly after I placed the order and it fit perfectly and looked exactly like the pictures. I am very happy with the turn out.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.