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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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It took longer than I expected to arrive. But it arrived in time for my party.
Cheap material. Get one size lower than what you normally wear.
I loved my items. If I could change anything it would be to shorten the shipping times.
Very easy to find items and ordering was quick and simple. Delivery was also very quick
Pleased with my purchase to your site and hope to receive as soon as possible
It took about three weeks to receive my first delivery and I still have not received my final item
The items I purchased were great. I think I probably should have sized down but I'm making it work.
Awful material does not fit correctly required returning for refund, hard to deal with company and make a return
The shirt I ordered looked beautiful in the picture and cheap when I opened the bag. I will be returning it asap.
I love the products except one( the Christmas shirt) it's not as nice as the picture looks like an iron on. I love all the other products. It took way to long to receive I'm dig at ordering online and this was the longest I've ever waited. I was worried I wouldn't receive before the event. Other than that the service was fine. Can I please receive a few more of the bows for my blouse 2 pin on bows were broken. Thank you I appreciate it
The fur around the garment was falling off when I received it.
Slow and takes too long for delivery. And processing. It took over a month to receive stuff
Very pretty clothes! Delivery is unimaginably! I ordered 11/10/22 and didn't receive my order until 12/14/22. Wow! Too long...
Hard to choose cause everything's so beautiful
Sizes are not at actual sizes not satisfied at all
The size was too small i am always a large and these items you had were NOT larges I have never had issues with sizes
The prices are very reasonable and quality is satisfactory
One item dust
One item not properly sewn I had to made modification
It was ok, you had no idea when the product will arrive, They gave no updates
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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