BooksChristian

On June 7,2011 I paid $13.68 for a "Forgotten God" by Francis Chan. As days passed by without receiving my book I contacted them by email for which I received no reply. At this point, June 22, and after reading the numerous complaints against this "business" I am persuaded that I have been robbed. But we, as Christians, have the duty to protect and warn other Christians. My plan is to submit the existing mounting evidence to the major, national Christian organizations so that the word would reach to all the individual churches in the country

Our church placed an order in August 2010 for 100 books. Three weeks later, we still hadn't received the books, and there was no response to my e-mail, so we bought the books from another source. A few weeks later, the books showed up. I returned them (at our expense), and was told I would get a refund of the cost of the books ($480), but not shipping. Then I got an e-mail saying that I only returned two cases of books, so would only get $200 back. I e-mailed back with tracking numbers, saying that all three boxes of books were signed for at their address. They promised the check would be mailed out within 1-2 weeks. It is now 9 months later, and we still have not gotten our $480 refund check, despite half a dozen e-mails. It's always "oh, yes, we'll mail the check in a week."

My online order was placed on Oct 29,2010 and paid by credit card. I have since contacted this company on 3 seperate occasions via their "contact us" button on the web site informing them that I have yet to receive my order, in contradiction to my "Order status". I never received a reply acknowledging the actual status of my order. I will NEVER order from them again. After reading the other complaints, I now realize that this site is definitely a scam, AND GETTING AWAY WITH IT, for now.

I ordered a Kaplan GRE study book from them exactly 7 days ago. The order has been processing since then even though my bank account had the cash withdrawn within a day. I can't find a real number to get a hold of anybody and notice that they make their contact info difficult to find. I will change my review after I get my book (if it's within a reasonable time, I need to take my GRE soon) but for right now they seem to be less than legit. Maybe I should pray for the book I paid for.

Ordered some books and a dvd for my church small group 14 days ago and still haven't gotten them. I e-mailed the customer service dept. and received no answer. My order says "processing". I have tried to call them several times and all I get is an answering machine. The better business bureau report has them down as 10 complaints for no recieved orders. Don't buy from this site. Customer service is poor and it isn't worth the savings.

Online offer said if you order $100 or more, you get free shipping. My total came to $100.88. Two weeks later the order was still in "processing" but my account was debited the same day I made the order. I needed the mateirals for a Bible study and I had to get them elsewhere in time.
You have to email them for all customer service issues. I got a cancellation on my order and was instructed per their refund policy that because I made an order over $100, I would receive my refund in a check. No check came. Contacted company twice more, was even given the check number they would be sending out "that day in the mail." It's been another 30 days. So far I have contacted them about 5 times, been promised a refund, and haven't received it - while they are collecting interest on MY MONEY!. BUYER BEWARE! This is an awful company to do business with. Definately NOT CHRISTIAN! They have several other websites that all operate the same way once you start researching thier complaints online.

As a former employee TRUST me when I say DO NOT purchase from here. This site has gone from a fairly decent company to a scam. There are literally only TWO employees running the place and I can guarantee you they have created an automated email to "answer" all your questions. They will immediately debit your account for the money, use it to pay for other peoples orders from two months ago who have not yet cancelled their order and/or put it towards something else. Lunch perhaps. You MIGHT get your products in about 3 months and getting your money back... don't count on it. They already folded one company so they didn't have to pay back their vendors. Its a sad sad thing and you are GUARANTEED to get screwed. Nothing is Christian about their morals and ethics.

Got ripped off. Just like the other reviews that I have just read. I order a book for my Bible Study on November 1st. At 1:00 in the afternoon. The money was taken from my account the very same day. To date (November 19th) I still have not received my book. Had to buy another from another source. Like the other reviews for this site... I emailed and received the same reply that they are looking into it. Doesn't sound like I will get my money back. Nothing Christian about this site.