Blizzard

You can't possibly have access to the sorts of resources you have and still be this wildly incompetent and unreliable. What's worse is you actually charge money for some of these games? I will never, ever purchase another game associated with this garbage can of a company. Brand new PC, AWESOME ISP (honestly, who loves their ISP?!) and this is the ONLY thing that constantly glitches and costs me matches with friends. Constantly being dumped from servers while my internet and PC are running like clockwork. AVOID THIS COMPANY.

Blizzard is absolutely trash company don't spend your time/money and effort on this stupid company theres no hope you'll just waste your life.

Been with this company for 12 years, loved wow more than my own life. But they've gone down the drain. Their higher ups dont care about lore or integrity of product and their customer support makes you want to punch children. Maybe they'll realize their rankings are in the toilet and like reform a bit? But until then, if you're looking to see if it's worth spending money on them. It's NOT. Don't bother. They'll just spend that money banning people who badmouth their product instead of getting rid of actual toxicity.

They will let people tell others to go kill themselves but if you badmouth blizzard, YOU'RE the one who will get banned. And by the way, that toxicity is very common in their games but they still haven't done anything about it.

They don't care about the people who play their games. They only care about the money they get from that. So until they turn around a bit and start caring about their customers. I'm out.

And I don't do that lightly. It is with a heavy heart i write this and that heavy heart has cried many tears about leaving the only joy in my life [WoW]. But I can't continue to support them with my wallet or my playtime. They simply don't deserve it.

Goodbye my one true love of 12 years. The one thing to pull me out of my depression. It is with great sadness that I leave you behind bc your creators are just undeserving of support

What kind of bull$#*! is this? Every other game site you paid and you get your game to play straight away.
No blizzard has to 'verify' your payment. Never again...waste of time.

Like many, I've lost income. I had to make choices about what I could spend money on so I could cover the rent. The cell phone was first to go. Blizzard say a cell phone is not required to lay their games, but if you don't have one they will give you grief every time you want to play a game. I couldn't even spend my money on their games because they blocked me from all purchasing options. That's probably a good thing as it stops me spending money. But why they did it stinks. I've also been using a VPN for 11 years. The internet is not a safe place, and a VPN adds a small amount of additional protection against online predators and creates a sense of calm when purchasing online. Blizzard won't have any of it. So no cell phone and use a VPN - "You must be a criminal or a mobster". So they banned me. I either have the internet or a cell phone, I can't afford both. The VPN costs me less than $2 a month. Blizzards tech support was rude, condescending, arrogant and the most unhelpful team of uneducated people I've ever had the displeasure to deal with.

I've been a customer of theirs since 2006 when I first bought World of Warcraft from London Drugs. If I required any in game assistance by a GM, I would open a ticket, and then I would get a "GM WANTS TO TALK TO YOU" when my ticket was ready to be serviced. There I would speak with a GM, and all of my problems were solved this way.

Now, nope. No gm's around. Automated messages. So their customer service has plummeted. Forums? If you fit the narrative, you're allowed to spam the General Discussion every day despite your posts getting hidden by the community, and flagged. You don't get any repercussions from that. Oh, but if you then post cat videos, or animals farting videos in that narrative thread. You'll enjoy a 7 day vacation like I just got. Woke company hell bent on pandering to minority groups by silencing others. All in the name of PR.

Shadowlands was a HUGE disappointment. Like how I capitalized HUGE? LOL This expansion is definitely the nail in the coffin that stops me from subscribing to WoW ever again. Game is nothing but chores for casual players, and really awful world quests with pretty much no reward. Entire game is designed to time gate, and annoy you. There are ways to time gate you that aren't noticeable. Blizzard doesn't even hide it. They flat out mock you in the game by calling you a Maw Walker. >.> Get bent Blizzard. You're never EVER getting another penny out of me.

My issue has been resolved by a support employee who understood my frustration. Many thanks to Game Master Tunelaunez. It was an adventure dealing with blizzard support. Patience is a must.

According to Blizzard itself, a silence is supposed to be 1 day the first time, and doubles afterwards. On reviewing my silence through the ticket system, it appears of the 50 reports for "abuse of text chat" that I have, 39 are invalid complaints on comments such as "GG" or "Nice game guys" or other awful comments like "/". Of the accurate reports, there was 1 report of me saying "Screw you Chromie" to another player who was being incredibly toxic to everyone on the team.

On appealing my ticket, since the silencing system is automated, i received a rather quick response from "Todd" at customer support informing me that my ban was applied correctly and would be kept for the duration of the ban, and that no further tickets would be reviewed.

I'm not sure how to explain how enraging it is to basically be shoved off on a company i actively spend money towards, but no more. I hope this company crashes. Gaming companies today are such garbage and treat (un)valued customers horrifically. 0/5 would not recommend.

The game (Overwatch 2) is great, but if you play competitive, sometimes people can be too intense, or too lax. Either one can ruin a match. My main issue is if someone is throwing the match, or making a game breaking decision over and over, we are allowed use of chat system to say things as long as we are not mean. However, sometimes there are the typical wrong-doing defending attitudes and I hear a lot of "stop yapping", "shut up and play", and people actually fabricating ideas that I am throwing IF I say something about someone ELSE starting it. It's a weird dynamic that is widespread, and because I am sensitive to the evidences of someone throwing- staying in spawn, refusing to play their role, going AWOL, ignoring other teammates, dying repeatedly with a high skill character and feeding the opposing team ult charge, etc- I notice when people do these things. I don't stop and type unless someone is truly being toxic, the same way someone might stop a physical volleyball match for someone being toxic. But because of the anonymity of online gaming, the entire match can be easily convinced that any and all speakers are threats to the game and must be reported. The reporting system apparently has some very good game masters trying very hard, as I have gotten real human and realistic responses, but as of now I have lost all access to my account which I paid money for and game masters are refusing to respond or provide any explanation of why I am banned other than to send me a link to the code of conduct, which I did not break. They simply don't have any in game moderation, lack of real world consequences ( for the RIGHT people not people like me who repeatedly show their support, and no way to prevent a toxic minded individual from ruining a 15 minute match potentially 10 min queue time, no way to leave. I want to love this game again- superhero chess. But I can't until its fixed. The toxic attitudes and misunderstanding, not the game mechanics.

Stupid idiots and $#*!heads are the only people who work in customer nonsupport. I changed my email and could no longer log in simply by using my password which i always remember. Ooooh no. I have to "authenticate" my account. I couldn't. So then i had to have them send a code to my email. Haha. The email that no longer is active. Can't update it because i can't log in. Simple fix right? Wrong. They needed a picture of my id to match it with my email. Hahahha. They said it didn't match! Ha! $#*! blizzard, $#*! them forever. Up their asses with sandpaper wrapped nail studded 2" diameter dowel rods at a force of 9 billion newtons! There are way better rts games out there than starcraft anyway! Never thought anyone could ruin that game and how much i like it. Ha. They did. With their cocksucking $#*! $#*! $#*!headed ways! So done!

I bought a box in the WARZONE game and didn't receive it… after 10 emails trying to resolve my situation, look at the email I get back!

" Hi,
I have directed your case to an expert team for further investigation, I don't currently have a specific response time, but if you don't have an answer in the next few weeks, please contact us again.

Regards,
Santiago R.
Ativision Player Support "

A lot of disrespect to the consumer! Received my money and don't give me CP or MONEY BACK! SHAME!

I've been playing Blizzard games since the 90's, and I used to love how much effort they put into their games. But frankly, after the WC3 Reforged fiasco and how customers had to threaten mass legal action to get refunds for misleading advertising (they had decided to go back on a lot of promises made without telling people, and even had them up on their website for weeks after it launched without it). Their customer service is really limited. I feel like I'm shouting into the abyss here. Their GMs flatly told me they weren't going to help me with a bug that made me lose progress and that all they could tell me was to report the bug. They closed the ticket without it being resolved. When I look on the customer service forums, they're short, rude and unhelpful. They don't try to find a middle ground if they can't help with the issue. They essentially just tell you, "Tough luck!" It's really disheartening and has just left me feeling like I don't even want to do business with them anymore.

BLIZZARD IS THE MOST TRASH GAMING COMPANY AND PC CLIENT I HAVE EVER EXPERIENCED. TRASH CLIENT, ONLY CONVENIENT FOR AMERICA USERS. PLUS, WOW HAS NO ASIA SERVER. TRASH. PAYMENT SYSTEM IS THE MOST ULTIMATE TRASH. ANY MANY2 MORE.

Just wanted to give a shout out to Nadine. She gave great service! I had to jump off the phone due to work and she continued to take care of my issue.

My representative Shakira was very helpful! Customer service was able to resolve all of my issues in a short manner and left me feeling appreciated as a customer.

Hello, my account has been banned saying that I used unauthorized software, which I never have, it has been brought to my attention that it could have been because of the new windows update as I play on the PC, i'm not sure why this is my fault and don't believe that I should have been banned, I did a ban appeal but I wasn't given the chance to explain the situation properly, I have been a loyal player for many years without any cheating of any kind