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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Really like the product and great customer service
Product was as described and fit properly but took seemingly forever to arrive.
Ordered custom plantation blinds via Blindster vs. one of the traditional companies as it was half to one third of the price this way. Was quite a bit nervous about making accurate measurements for the blinds. James followed up to make sure we had measured correctly (we had not). When the blinds came, I was again nervous about the self install process. We were pleasantly surprised with the ease of install as well as the final look.
The only downfall was the additional trim on the exterior of the box. If I understood the trim a bit more clear, I would have selected the "outside" option vs. the inside, because although we were hanging them inside, it came with an extra layer of trim which is unnecessary in my opinion for an interior hang. I thought it may not look good, but you can't really tell unless you examine them closely. Overall, we really like the look and quality. It adds a high end custom look without the price tag. And always great customer service.
Everything about my experience with Blindster has been totally awesome. From customer service, pricing, shipping and quality of blinds. I would highly recommend Blindster to anyone wanting blinds.
The blinds came beautifully! One of them was defective and I called customer service and they sent me one right out right away! Love The customer service!
The color matched the sample perfectly. The shipping was as scheduled and the installation was simple. Very Good company!
Wow! I'm so glad I found this website! These blinds are of superior quality at an amazing price! I will never buy anywhere else again! Thank you!
Easy to follow instructions when ordering. Shipping was as expected. I ordered one vertical and one horizontal. Order came shipped together and on time. However, the mounting hardware for the vertical was not included in the shipment. I sent a email to customer service and the mounting hardware was on it's way with no questions asked. Once I had the hardware the installation was a breeze. Will be ordering for another room soon.
Looked at local stores before trying Blindster. Worked out very well. Measured and placed the order. Blinds and shades arrived very quickly. Install was easy. Saved a bunch of money this way and very happy with the results. We'd do it again.
Completed my order online and the product is great! Perfect fit and looks great. Communications through out the process was good. Will order again.
I have ordered the TDBU cellular shades in 2 different colors. I really love the antique linen and wish I had chosen that color for both rooms. However, I love the lighter color also. The only negative I have is the shipping. Both orders came with one of the packages damaged. One of the shades had a bracket stuck inside the end of the shade. I was able to salvage both shipments and the shades were not damaged. Wish Fedex and SurePost were more careful with packages.
Love the blinds but we measured correctly and the blinds were a couple inches short.
The up front process was great - the order wasn't placed until we checkout samples & a credit was promptly issued when our blinds went on sale but the shipping date slipped twice!
We ordered several sets of blinds and when we were installing one set we found through some manner was three inches too long.
We contacted them, and described the problem, and Blindster sent us another set charging us only for shipping, and told us to give the blinds that were too long to the Salvation Army, or Good Will as a donation.
The blinds look beautiful and look to be of high quality material, and the prices beat their competitors. When we need blinds again we will be contacting Blindster again.
The online experience was great. It was easy to shop, easy to get pricing, and very easy to order. The product is as wonderful and looks exactly like depicted on the website. Definitely will purchase from Blindster.com in the future.
Definitely will recommend it for the right reasons
Prompt reply to my pre-order questions. Blinds were exactly what I order and quick delivery.
The customer service with Blindster is amazing! I have ordered from them twice already, and will not purchase blinds from anywhere else but them. The quality of the blinds is excellent, and the representatives that work there are more than helpful. Money well spent!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry the delivery of your order was delayed. We really try to represent the production times correctly on our website. Unfortunately, back in July one of our factories was experiencing some delays. I apologize for the inconvenience.