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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.5 stars from 3,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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I had a very good experience with blindster.com The order was packaged well and the blinds were delivered perfectly. The one slat that had an imperfection was replaced with a whole new blind immediately. The customer service is Excellent! I purchased these blinds for living room and bedroom. They are great for privacy on windows that you don't open often. With no holes on the slats there is no way anyone can see in. I love them!
Excellent blind and excellent customer service. Not the first blind I've purchased from these folks and won't be the last! They are awesome!
They took a little longer and I had to call customer service... but they got right on it and I do love them... so overall it was a good experience
I ordered a shade, the first one wasn't quite right and the material had a clue of stress tears on the header. The service was very good at redoing the order. The shade arrived last week and fits perfectly. Looks women wonderful!
I ordered 2 long 1inch faux wood blinds and one short one. I love them and they look great installed. The short blind box came with no installation directions so good thing I ordered more than one blind. One of the large blinds had several dents in the very top frame. My installer fortunately was able to straighten them out somewhat. They were packaged so well I can't see how this occurred in the shipping. Quality control can be a little better but overall I'm very pleased and will order more in the future! Suzanne Crismore(formerly Joyner)
The lady on the phone told me my order would be shipped the next day when I called but it was not shipped until 3 days later.
Inside Mount: There are two ways to fasten the mounting bracket to the window frame. Only one way accommodates the end cap lifting mechanism -- the other way interferes. The instructions make no mention of this and necessitated removing the brackets and re-mounting them. The screws supplied were of the slotted variety and too large. They should have been Phillips (easer to install) and slightly shorter. The shade is perfect for the application and works great.
I'm sorry you had trouble mounting your shades. I will forward your suggestions to the factory. Thank you for your feedback.
The website said they would deduct. 25" or so; but they did not and we had to shave the wall on both sides for two of the 2" blinds. Fortunately it was a masonry wall and my contractor was able to do that at the top. The sides were perfect, but the top railing was larger than the allowance they made, so it did not fit.
Received our blinds - wasn't happy with the color and texture for the space for which it was purchased and was granted a full refund. Thank you :)
Every blind fit, looks good and quality product. Blinster makes getting and putting up blinds easy.
The blinds look great, the price was reasonable, and the service excellent.
Timely delivery, quality blinds, easy to install. Very pleased! Started out with 7 blinds and was so pleased we ordered 14 more to do our entire new house.
Order was as described. They fit perfect and the valances are the best I've ever had short of a custom interior designer.
Having made a mistake Blindster.com made it right without any dough your promises is the best.
Thanks Tim
All as promised. Would use Blindster again whin needed.
Painless.
Had problem with cordless blind. Blind was remade with continuous loop, and received in less than a week. Works fabulous
Blindster gracially gave a 40% discount on blinds to followers of a popular blog which enabled me to afford several blinds that we had not been able to afford. They even sent replacement blinds for a small upgrade fee after I measured incorrectly. I'm very happy with how it all turned out.
We measured the windows according to the size but when I ordered I put the wrong fraction 67.75 instead of 67.25. I called customer service as soon as I discovered my mistake. ( a day after I ordered) They changed it for me and the blinds came a week later. They look great with the valance included as well as the hardware. The sale price included shipping and beat anything I could find locally. Will use them again if needed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry that your order was a couple of days late shipping. We try to give the best possible information at all times and the days quoted will always be business days (excluding weekends and holidays. I apologize if your were given incorrect information. Thank you for your patience.