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From the business
With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
Blindster Reviews Summary
Blindster has a rating of 3.8 stars from 3,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 5th among Blinds sites.
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Great customer service
Great product
Very satisfied
We thought the salesperson was very good. We decided to stay with the window treatments we have. We thought too many parts of the shades shown had too much plastic. Sincerely, Tom Carroll
The blinds I ordered fit perfectly. The instructions to measure really make it simple and accurate, and will give you confidence. Considering the blinds are custom made; from order time to delivery they were fast. I also didn't have to spend an arm and a leg.
I got the double cell blackout shades. Perfect fit and easy to install. I would definitely order from Blindster again.
Very happy with my custom blinds. Had an issue with the mechanism in one and Blindster made a new one and sent it out to me. Shipment was delayed by wildfire in TN and Blindster tracked it down and did great follow-up. Excellent customer service.
Painting, removing old curtains, replacing the flooring, just didn't seem like enough. My son suggested blinds that he had purchased from Blindster.com. I was hesitant as I didn't want to invest a ton on window coverings again. Well, I was delighted at the price, lower that the big box stores. Shipped when promised and they looked awesome. One of the valances was a little short and the customer service dept. was awesome! They sent a new one three days later and if was perfection. I even has an installation question and they were terrific too. Now I'm thinking I need blinds for my bedrooms as well!
Ordering very easy and very detailed for custom blinds
As the order progressed I was informed for each action
Blind delivered when promised and in perfect condition
I was really excited when we ordered and received these shades in the mail. We'be had them up for about a month now and I'm honestly sad to say that I'm a little disappointed in how they draw up. We bought two for two extra wide windows in our bedroom and when I go to open them it's almost like they won't make it all the way up... as though it's too heavy. I have to push it up very slowly and sort of fold it in. I wonder how long it will be before they aren't strong enough to open up all the way :/. I am also disappointed in how it lays when only half open - they're crooked. And I had them installed by a contractor who I trust as is very meticulous. Other than that they're very pretty and I love the way they look. It's the mechanics of them that I'm sorry to say I'm disappointed with.
Ordering was very simple and the step by step instructions made it all the more so. Installation was much easier than I had thought. The finished product looks fabulous and I was surprised at how affordable it turned out to be. I would recommend Blindster with no reservation!
I am a returning customer and will continue to get all my window blinds needs from this company!
Wonderful purchasing experience! There is always a concern when buying on line but it went smoothly and we will be back for more as we update all of our blinds!
Thank you!
La Rita, alarita Gourmet Foods
Easy to order, easy to install, order time was fast, and the product looks great.
Blinds sloped from one side to the other even though the top was leveled. I made some adjustments and hid it with the valance.
Thanks Blindster - I had accidentally broke the blinds in our master bedroom and needed a replacement. I couldn't find the style we were looking for in stores, nor the correct size. I had heard of Blindster on the radio and after checking out their site, following some quick instructions I was set. The blinds were easy to install and fit perfectly.
I would definitely recommend Blindster to someone looking to upgrade their existing blinds from the flimsy big box store blinds - these are substantial and look great!
Answered my question and was able to provide a solution.
Very good, I am pleased with the product, BUT, the install instructions could be a little better! I do a lot of fabrication in my work and I still had to redrill the first mounting holes because after mounting the first bracket, I realized I could not open the bracket wide enough to get the blind in it. This was a mounting inside the window frame. Otherwise very pleased.
I followed the measuring guidelines; easy to do. I wanted inside mounts. My Windows are not deeply recessed, so I needed mitered valances with end caps. Called an received correct valences. Customer service so wonderful and helpful. The blinds look great! Clean and very tidy.
Blinds came well packaged, exactly what we thought we were getting. Compared to other 1%solar shades on the market, the blindster pricing was by far the best. That usually is of concern that the product isn't as good, but it was great. Install was easy!
We were very impressed with the quality of the blinds we ordered and how quickly our order arrived. We had a small issue with one of the blinds and the customer service team talked us through it quickly. Great company! We would order from them again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you are having problems with your cell shades!
I will contact you to get this resolved. It sounds like you need to reset the "motors" (pulley system) in the headrail. This is very easy and works most of the time. If the reset doesn't work we will remake the shades that are giving you problems.