Blindster Reviews Summary
Blindster has a rating of 3.8 stars from 3,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 5th among Blinds sites.
Blindster's blinds are the easiest and best made blinds in the market. They arrive in a timely manner and come with easy to follow instructions for the best installation. Blindster also has the best customer service. They quickly and without hassle, fixed our order when WE measured incorrectly. I will always order from Blinster!
Measured easily, placed the order and waited not too long for the blinds to arrive.
Easy to put up, and just what we wanted. Highly delighted, a nd will be placing a further order
The shopping is easy on the sight and the prices are great. They always give an extra off too! Great variety and selection with good quality. Easy to install and fit perfectly.
They look great but the only thing is they need better hardware
First time customer... was very satisfied with the product. Fit perfectly.
These worked out so well I will probably buy more.
We ordered twice from blister. The second blind had dents in the middle. We received a prompt response and a new blind is on the way!
The blinds are a good quality for the money.
You do not get what you order! They de-duct from the size you order, 3/8- 1/2 an inch. You answer there question, you give them the measurements you need. To correct they will charge you. Tho they claim they will correct for free. They will charge you. That is my experience. On the Cellular type the mechanize system they use to raise and lower is better than ones replaced. I extended the frame in the window at a lower cost that what they wanted to correct the sizing change the screwed up. I not heard form any of them.
Blinds were delivered on time and exactly as ordered. I would definitely order from them again.
I didn't have a problem with the product. The blind was fine it just didn't fit correctly. I called to return the blind and the person I spoke with was very nice. My real complaint is the fact that the cost to return the product was extreme and I used the cheapest way possible. On top of the cost to return it, I also had the return fee of $5.99. I probably will not use Blindster in the future because of this return policy. The company says they have a worry free returns if the blinds don't fit or they aren't what you wanted but with the cost return them it's not such a great deal.
Credit card charged in January, it's the middle of March and I'm still waiting on my delivery. No feedback on status of order. Only communication is this survey request. Hard to be very satisfied with this sort of service.
I'm so sorry about your late delivery. I checked with the factory and your order was unfortunately delayed. The factory is rushing your production and shipping your order via 2 day air for delivery in 3 days. This situation is very unusual. I truly apologize for this delay. Thank you for your patience.
We were sent the wrong size for one our blinds.we had to wait another week to receive right blind
I'm so sorry you had to wait for your blinds. We apologize for the delay and appreciate your patience.
I purchased vertical blinds for 2 long narrow windows in my living room and for a small bathroom window. The installation was easy and fitted well, quality was good. The only negative I had was I didn't realize that the track did not have any dress up to cover the bare metal. I went to a local home center and bought some plastic hardware and created my own valences out of the extra vertical blind panels that were sent to me.
I'm an apartment owner and I have ordered many blinds for my apartment and they are always inexpensive, good quality and come within a week. I am very happy with Blindster and will continue using them for my business and my home.
Discovered Blindster when listening to Rush, had a gathering coming up so we took a gamble. Products exactly as ordered, we are extremely satisfied with the fit, finish and design.
Very satisfied with the products and service we receive from Blindster, especially blinds for our sunroom recently. Have received many compliments.
Wonderful, comes out of the box ready to go and fits just right.
Very pleased.
I ordered color samples which were sent very quickly.
My new mini blind arrived and fit perfectly. Installing it was very easy with the directions on the web site.
I recently ordered shades from Blindster.com as part of a kitchen remodel. When I placed the initial order, I accidentally chose the wrong type of pull for the shades. I wanted top-down bottom up but had changed it to a standard pull and didn't realize it until I received the shades.
Disheartened, and expecting to have to purchase another set of shades at full price, I called Blindster to see if I could possibly have these shades altered to have the correct type of pull. The representative that I spoke with told me that they likely could not be altered because they use a different head rail. At this point, I was certain that i would need to order replacement shades at full price. So, I asked her if I could get a discount on the replacement order. She said that wasn't necessary. As part of the Blindster satisfaction guarantee, she would just refund the initial order less a restocking fee and create a new order for me with the correct type of shades. I was so stunned I almost fell out of my chair. I couldn't believe it - I screwed up and was more than willing to pay the full price to replace the shades (they are top quality) but Blindster replaced them for a small fee. I wish every company had this level of customer service.
As far as the shades go, they are fantastic. The fit and finish are top notch. They were also incredibly easy to install (less than 10 minutes for three separate windows). Befoire ordering from Blindster, we actually looked at shades from several other vendors and found that, in order to get comparable quality, the price was typically, at least, double what Blindster charged.
Because Blindster has such great customer service and the products are such an incredible value, I recommend them to anyone I know who might be looking at window treatments.
Needless to say, Blindster has become my first and last stop for any future window treatment purchases.
We ended up purchasing a variety of window dressings from Blindster for our new home. I was very happy with almost everything we purchased. The only exception was the discount roman shades and that was because it wasn't clear that the pleats were faked and did not fold up like the more expensive roman shades we purchased from the.
From the business
With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry your blinds didn't come as expected.
We recommend that you use the window opening width (smallest of the width measurements at the top, middle & bottom of the window) when ordering inside mount blinds. All factories that make window coverings for us (and all factories that I am aware of in the United States) take a width deduction when making blinds/shades to be mounted inside the window. For horizontal blinds the normal deduction is 1/2 inch.
Our Fit or Free Guarantee was designed specifically to allow our customers to get a blind at the correct size for minimal cost. We pay for the blind, you only pay for the shipping ($15 per blind) plus the price difference if the new blind is at a higher cost than the original blind.
I will contact you directly to see if you want to get a new blind under our Fit or Free Policy. Thank you for your understanding.