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With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
Blindster has a rating of 3.8 stars from 3,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 5th among Blinds sites.
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I ordered with dimensions. The blind arrived in good shape and color was as I wanted. I hung the kind holders only to find that the blind was cut 1/2 shorter than the dimension I gave. Rather than send back, I unscrewed the holders and red crewed them in 1/4 inch shorter and the blind went in w/o further issue. So it is good now. I would just say to whomever is cutting blinds for customer is use the dimensions given to you.
This is the second time I have received a blind broken during shipment
I'll be requesting a replacement next week
The blinds were perfect. Looks great on all our windows. Love them. You won't be sorry if you purchase from Blindsters. Great company.
Ordering was easy and quick. Order came ahead of schedule. The blinds fit perfectly and look great. We're happy customers.
Ordering was easy. And the phone call was helpful.
Received order about 10 days later.
Easy to order, arrived on time, easy to install. A++
Customer Service worked w/me to make sure I could receive my order by a certain date, and I did. My husband was able to install the faux wood blinds easily and I love the look!
We have a house in which almost all the windows face west and get a ton of sun if the afternoon. Over the past five years I've been slowly purchasing Deluxe Solar Shades for each window. With one exception, I've been extremely pleased with the product and the service. One shade I ordered was too narrow (even though I supplied them with exact measurements to an 1/8th of an inch). They told me they guarantee an 1/8th inch over/under what you request when they make the shades and would not replace it. That was very unfortunately, especially when they state they guarantee their product for a perfect fit. I had to use a bunch of washers to make it work. It's still not quite right.
This is the second purchase of blinds through Blindster. The quality of the blinds is lower then the first set. The valance is now attached with clips that easily break and there were no instructions on how to attach the valance with the clips. The older blinds had the valance attach with magnets. Also, the drawstrings were more robust on the earlier set. The first order had some issues that I addressed with Customer Service and they responded very quickly and I give high marks for that.
Needed some additional plastic outside mount spacers. They answered the phone on a Friday night and I had them at my door in several days. The blinds go up easy. For an outside mount I would not increase the height by 3-4 inches or more as suggested but probably 2-3 based on my experience. Overall, great value. I will go back.
EXCELLENT SELECTION. INSTRUCTIONS EASY TO UNDERSTAND. ARRIVED WHEN STATED AND EASY TO INSTALL. FIVE STARS!
I bought a vertical blind for my slider door, a cellular for my kitchen window and a roller blind for my front bed room on 3 different orders and each worked perfectly as designed. Price was very reasonable. I would use Blindster.com anytime.
Customer service is awesome. I would recommend
This company.
We had so many questions which were patiently answered, then didn't receive our samples in time and were able to prevail upon our contact to extend the offer so we could even our money. Wonderful service and a super product!
I ordered two blinds, one an inside the frame mount and the other an outside mount. Came with good instructions and were easy to install. Work great and look great.
After meeting with local companies on site at my newly constructed house I decided to go on line and find the same blinds with the quality and more affordable price... I have 42 Windows! I spent over a year researching on line companies, getting samples. By far Blindster was one of the best!
Quick turn around. I ordered 12 blinds and they were all cut to perfect measurements. Amazing quality. Highly recommend using them.
I'm sorry you had a problem with ship damage on your order!
Thank you for sending me the photos I requested. I am getting your new shade remade and sent to you are soon as possible.