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BlindsterReviews 3,582

3.8

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From the business

With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 3.8 stars from 3,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 5th among Blinds sites.

service
147
value
154
shipping
151
returns
51
quality
151

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Pennsylvania
1 review
0 helpful votes
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Mostly Satisfied
April 24, 2016

I ordered with dimensions. The blind arrived in good shape and color was as I wanted. I hung the kind holders only to find that the blind was cut 1/2 shorter than the dimension I gave. Rather than send back, I unscrewed the holders and red crewed them in 1/4 inch shorter and the blind went in w/o further issue. So it is good now. I would just say to whomever is cutting blinds for customer is use the dimensions given to you.

Date of experience: April 21, 2016
Maryland
1 review
0 helpful votes
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More shipping damage
April 24, 2016

This is the second time I have received a blind broken during shipment
I'll be requesting a replacement next week

Date of experience: April 21, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had a problem with ship damage on your order!
Thank you for sending me the photos I requested. I am getting your new shade remade and sent to you are soon as possible.

New York
1 review
0 helpful votes
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Blinds
April 24, 2016

Very pleased with turnaround time as well as quality of products purchased

Date of experience: April 21, 2016
Arizona
1 review
0 helpful votes
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GREAT BLINDS
April 24, 2016

The blinds were perfect. Looks great on all our windows. Love them. You won't be sorry if you purchase from Blindsters. Great company.

Date of experience: April 21, 2016
Michigan
1 review
0 helpful votes
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Very Satisfied
April 24, 2016

Ordering was easy and quick. Order came ahead of schedule. The blinds fit perfectly and look great. We're happy customers.

Date of experience: April 21, 2016
Texas
1 review
0 helpful votes
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Vertical Blinds for Office
April 24, 2016

Ordering was easy. And the phone call was helpful.
Received order about 10 days later.

Date of experience: April 21, 2016
Canada
1 review
0 helpful votes
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Awesome service
April 24, 2016

Easy to order, arrived on time, easy to install. A++

Date of experience: April 21, 2016
North Dakota
1 review
0 helpful votes
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VERY VERY GOOD
April 24, 2016

Customer Service worked w/me to make sure I could receive my order by a certain date, and I did. My husband was able to install the faux wood blinds easily and I love the look!

Date of experience: April 21, 2016
Washington
1 review
0 helpful votes
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Love their Solar Shades
April 24, 2016

We have a house in which almost all the windows face west and get a ton of sun if the afternoon. Over the past five years I've been slowly purchasing Deluxe Solar Shades for each window. With one exception, I've been extremely pleased with the product and the service. One shade I ordered was too narrow (even though I supplied them with exact measurements to an 1/8th of an inch). They told me they guarantee an 1/8th inch over/under what you request when they make the shades and would not replace it. That was very unfortunately, especially when they state they guarantee their product for a perfect fit. I had to use a bunch of washers to make it work. It's still not quite right.

Date of experience: April 21, 2016
California
1 review
0 helpful votes
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Blindster
April 24, 2016

Easy! Got what I ordered and they were easy to install

Date of experience: April 21, 2016
California
1 review
0 helpful votes
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Quality reduction
April 24, 2016

This is the second purchase of blinds through Blindster. The quality of the blinds is lower then the first set. The valance is now attached with clips that easily break and there were no instructions on how to attach the valance with the clips. The older blinds had the valance attach with magnets. Also, the drawstrings were more robust on the earlier set. The first order had some issues that I addressed with Customer Service and they responded very quickly and I give high marks for that.

Date of experience: April 21, 2016
Ohio
1 review
0 helpful votes
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Shades
April 24, 2016

Blindster delivered my shades in a timely manner and they all fit perfectly-very good value as well!

Date of experience: April 21, 2016
Massachusetts
1 review
0 helpful votes
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Great customer service
April 24, 2016

Needed some additional plastic outside mount spacers. They answered the phone on a Friday night and I had them at my door in several days. The blinds go up easy. For an outside mount I would not increase the height by 3-4 inches or more as suggested but probably 2-3 based on my experience. Overall, great value. I will go back.

Date of experience: April 20, 2016
New York
1 review
0 helpful votes
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TRUTH IN ADVERTISING
April 24, 2016

EXCELLENT SELECTION. INSTRUCTIONS EASY TO UNDERSTAND. ARRIVED WHEN STATED AND EASY TO INSTALL. FIVE STARS!

Date of experience: April 20, 2016
Virginia
1 review
0 helpful votes
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Blindster 3 for 3
April 24, 2016

I bought a vertical blind for my slider door, a cellular for my kitchen window and a roller blind for my front bed room on 3 different orders and each worked perfectly as designed. Price was very reasonable. I would use Blindster.com anytime.

Date of experience: April 20, 2016
Ohio
1 review
0 helpful votes
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Awesome customer service!
April 23, 2016

Customer service is awesome. I would recommend
This company.

Date of experience: April 20, 2016
California
1 review
0 helpful votes
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We had so many questions which were patiently answered, then didn't receive our samples in time and were able to prevail upon our contact to extend the offer so we could even our money. Wonderful service and a super product!

Date of experience: April 20, 2016
New York
1 review
0 helpful votes
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Good quality, reasonable price
April 23, 2016

I ordered two blinds, one an inside the frame mount and the other an outside mount. Came with good instructions and were easy to install. Work great and look great.

Date of experience: April 20, 2016
New Jersey
1 review
0 helpful votes
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Great blinds and customer service!
April 24, 2016

After meeting with local companies on site at my newly constructed house I decided to go on line and find the same blinds with the quality and more affordable price... I have 42 Windows! I spent over a year researching on line companies, getting samples. By far Blindster was one of the best!

Date of experience: April 20, 2016
Washington
1 review
0 helpful votes
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Amazing service and blinds
April 24, 2016

Quick turn around. I ordered 12 blinds and they were all cut to perfect measurements. Amazing quality. Highly recommend using them.

Date of experience: April 20, 2016