Used new Miele first time this morning. It performed exceedingly well, and I could not be more pleased with it.
FYI, Joy ordered this brush. I was on Amazon, the same brush came up for $24.00 -8% plus free shipping. Wow!
Had a question about purchasing bags, but was after hours so could not get an answer. Would be helpful if that information was available on your website. Ex- What bags are used with item being purchased? How often do they need to be changed?...
I've had to order the same products for the second time because my first order was cancelled by the fraud department. I have no problem with that except I was not informed about any problems. So having expected my product on Tuesday, I now have to wait for about a week to get it. This was a bit disappointing because the fast shipping was a the biggest reason I chose to get it through best vacuum.
Would like better descriptions of filter types. I don't know the difference between a carbon filter and a Hepa filter. Don't Hepa filters come with the bags? What filter comes witht the S314i? The filter holder I have is different from those in the pictures. Does the whole plastic case even need to bew replaced? I wonder if I'm buying something I don't need.
When you purchase, they don't say there are NO RETURNS, regardless of the reason, on commercial products. Their vacuum failed 15 minutes after leaving the shipping box. A replacement was purchased from another vendor and even though their unit is trash, there are no options. Basically they're strong-arming the sale. Fool us once, shame on them. There won't be a second opportunity.
Bad policy, bad customer service, bad product, bad purchase...BAD. Do yourself a favor and buy somewhere else.
Received my Miele faster than I expected which was a pleasant surprise. Love the vacuum. Had this brand in Germany and loved it so much, thought I'd try stateside. It does not disappoint!
I ordered the wrong item. Getting return info has been a challenge. No reply from the company. I want to hate Amazon but frankly not many companies including this one make it easy to shop.
Placed the order online, very easy and convenient.
Bags arrived a few days after, while I was receiving email notifications from the company.
Very pleasant experience.
Miele vacuum arrived on time and was immediately tested on my VERY THICK shag rugs. It performed beautifully. The string suction pulled up every single one of my Dalmatian's hairs. All good.
Trouble free ordering process, with very fast shipping and delivery. Well packed and vacuum works great
It was received as I ordered and was delivered on time. I was willing to wait longer for delivery if that would mean lower del8very cost.
Got exactly the bags I needed for the Miele vacuum and at an excellent price.
Ordered HEPA filters and was sent bags. I will now have to call to find out how to get what I ordered
The website is very user-friendly and the whole process of ordering is simple and fast!
One phone call telling service operator that I bought the wrong filter. Return authorization sent in two days. Easy. New filter arrived quickly.
Great delivery! No problems. An overall good buying experience. There are many retailers selling this particular vacuum, but I appreciated the warranty, free shipping, reviews offered, and the 30 day guarantee.
Good move buying Google ad space--search results for "best vacuum" are insanely polluted.
Also, the overnight shipping included in the price was super! What a pleasure to have instant vacuuming satisfaction.
Best Vacuum has a rating of 4.9 stars from 2,070 reviews, indicating that most customers are generally satisfied with their purchases. Best Vacuum ranks 46th among Vacuums sites.