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BestCanvas.caReviews 697

3.4
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BestCanvas.ca Reviews Summary

BestCanvas.ca has a rating of 3.4 stars from 697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery and second order. BestCanvas.ca ranks 6th among Photo Printing sites.

service
116
value
115
shipping
118
quality
110
This company does not typically respond to reviews
Canada
1 review
1 helpful vote
Follow Bette D.
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I was quite satisfied with the service I got, and will probably use it again

Date of experience: October 22, 2013
Canada
1 review
0 helpful votes
Follow Emily J.
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I used this site to order a print on canvas for a friend after their mother passed and I was very pleased with the quality and service I received.

The prices are amazing and the order gets shipped pretty quickly.

I am definitely ordering all my canvas prints from this site!

Date of experience: October 22, 2013
Canada
1 review
2 helpful votes
Follow Kyla A.
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I've gotten 3 canvases done and they all turned out wonderfully. They've started assembling them before they ship them to you which I like. I'm very happy with them. They shipped them fairly quickly. I'll definitely use this company again to get canvases in the future.

Date of experience: October 22, 2013
Canada
1 review
2 helpful votes
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The site promises that items are ready to ship within 48 hours and guarantees it. I placed my order on July 4 and it was not processed until July 19, after I followed up. I was not impressed as I almost did not receive it in time for my wedding.

Date of experience: October 22, 2013
Canada
1 review
3 helpful votes
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This is genuine review,
October 22, 2013

This is genuine review,

I'm little bid upset for customers who had issues with canvas after ordering from this website. My experience was great and I can't complain for poor quality, stretching or ordering issues. I give positive review to best canvas and I recommend it!
Joseph

Date of experience: October 22, 2013
Canada
1 review
1 helpful vote
Follow Henry V.
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I am satisfied with my order. The color of my canvas is very real and bright, I like it. I hope my canvas will last forever!

Date of experience: October 22, 2013
Canada
1 review
0 helpful votes
Follow Jordan J.
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Thought it must be a scam as Best Canvas prices were considerably lower then any other site I found on the internet. Other then not being able to place my order with my Mac, everything was great. Fast, amazing quality, and was able to track my package for the short two day delivery from the time I place my quantity of 8 order. I would recommended this site as the only site to use for your canvas needs.

Date of experience: October 22, 2013
Canada
1 review
1 helpful vote
Follow Barbara W.
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I am most happy with best canvas.ca I placed an order & forwarded my photo on the internet and as promised the canvas was delivered in 7 days from day of order. The order was shipped from Florida to Alberta, Canada. The finished product is of great quality and I am very pleased with how it looks. The web site was very user friendly.
Yes I will be ordering more canvases from best canvas.

Date of experience: October 20, 2013
Canada
1 review
3 helpful votes
Follow Irene S.
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First order was beautiful. Done on strong canvas and well stretched. The second order was damaged and it took two months for the replacement to arrive. The new
One is on super thin canvas and the stretching was not tight enough.

Date of experience: October 19, 2013
Canada
1 review
3 helpful votes
Follow LISA F.
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Fast and efficient shipping. Well wrapped product. Happy with canvas print I ordered. All around I am very pleased with the 20x30 canvas print I ordered online and with the service of this company. Would order from here again. Good Value!

Date of experience: October 18, 2013
GB
1 review
1 helpful vote
Follow Clive M.
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Good value and fast service, prints arrived very quickly, the colour prints were excellent and I have no hesitation in recommending them and giving 5 stars on this. They loose a star as the black and white prints have a purple hue despite having set them up to be slightly sepia, having said this they still look fine and represent good value, Just don't expect inky blacks. If you order colour you really can't go wrong for the price and will likely use them again.

Date of experience: October 18, 2013
Canada
3 reviews
3 helpful votes
Follow Tracy S.
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My picture came quickly and even better than I had expected! I was impressed with how easy the website was to navegate and find the right size for my budget, wall and image.

Date of experience: October 18, 2013
Canada
1 review
1 helpful vote
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Easy to use and super-quick delivery. Quality surpassed my expectations. My only knock is that it is a ". Ca" site and yet the company appears to be based in Florida. Had hoped to give a Canadian company my business. But for service, this was top notch. Thanks!

Date of experience: October 18, 2013
Canada
1 review
2 helpful votes
Follow Kerry J.
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The pictures arrived as promised, although missing the hardware I had ordered. The company was good about refunding me for the missing parts. The canvas prints were okay. The colours were dull and less sharp than the prints I have. I sent in professional digital files so it was definitely not the quality of the image but rather the canvas printing. The faces also had a pink tint which was not in the originals. I still put them up, but I wouldn't recommend them.

Date of experience: October 18, 2013
Washington
2 reviews
3 helpful votes
Follow Roman D.
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Great fast service and great quality canvas for unbeatable price. I will order from bestcanvas.ca again, and would definitelly recommend them to my friends.

Date of experience: October 18, 2013
Canada
1 review
1 helpful vote
Follow wies n.
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I am out of words for canvas quality and picture print, can't describe how awesome it looks for the price it costs.

The other thing which I didn't like, is the 2 weeks long shipping. I presume it's standard shipping period from US but in the beginning I thought that company ships canvases from Canada.

Overall - canvas is awesome, and shipping duration could be better...

Date of experience: October 18, 2013
Canada
1 review
0 helpful votes
Follow L A.
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Had a photo transferred to canvas and I'm happy with the look and quality. Website was easy to use, received an order confirmation immediately, and a shipping confirmation about 48 hrs later. My disappointment with the overall process is that the order took just over two weeks to receive and the hanging hardware I ordered wasn't included. Plus, I actually thought I was ordering from a website in Canada (www.bestcanvas.ca) but my order shipped from Miami. Also, the website says all orders are shipped via Fedex, but mine was shipped via UPS and was hung up in customs for days. Would prefer to order from within Canada in the future, but certainly nothing wrong with quality and price of my order from Best Canvas.

Date of experience: October 16, 2013
Canada
1 review
0 helpful votes
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Had our family photos done and was SO happy with the quality, speed, and price. It was the least expensive by far (there was a sale on, would be nice to see that a re-curring thing) but the quality did not suffer at all. Will order from bestcanvas.ca again in the future!

Date of experience: October 16, 2013
Canada
1 review
1 helpful vote
Follow Betty L.
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I am pleased to be able to review your business and tell of my experience. I was a little unhappy with the colour quality of my first order and when I complained to you, you sent another set of pictures with no questions asked and no cost. The large package arrived quickly and very well wrapped. The improvement was visible and I am very pleased with the outcome. Your service is remarkable and I will definately order from you again. Thank you, Betty lacoste

Date of experience: October 16, 2013
Canada
1 review
0 helpful votes
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I ordered two items for a gallery and a gift. The shipping said it would take 3-5 days. I didn't receive any notifications or updates so I followed up THREE WEEKS LATER. They said that they haven't processed my order (but it was still charged to my credit card) and asked if I still wanted it, offering no further discounts to the delays or showing much concern, even when I complained. I paid for a spot in a gallery with nothing to show, because these guys were late and didn't tell me. If they had notified me, I would have made preparations to create another item, but I was hopeful that it would arrive in time.

If I hadn't followed up, they would have never sent it and would have still been charged for it.

This is horrible customer service. Although the product and the prices are good, the horrible customer service will make never come back. I would pay more to ensure better service. I will NEVER refer these guys.

Date of experience: October 16, 2013

From the business

Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!


bestcanvas.ca
Founded in 2010
+218