Battery Mart Reviews Summary
Battery Mart enjoys a generally positive reputation, with customers frequently praising the company's prompt shipping, competitive pricing, and extensive product range. Many reviews highlight exceptional customer service, particularly in resolving issues and ensuring customer satisfaction. However, some customers expressed frustration over order delays and difficulties with returns, indicating a need for improved communication regarding stock availability. Overall, while the company excels in product quality and responsiveness, addressing concerns related to order fulfillment and return policies could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
I purchased a motorcycle battery and a Battery Tender from Battery Mart. The shipment was free and the price on the items were more competitive then Amazon's. The Battery was an Odyssey. The Battery Tender plus was the charger. Both of these are excellent buys. I have used them both! They shipped immediately and I received it as fast as most Amazon purchases!
Needed replacement battery for 7-year old generator. This one fit the footprint and electrical needs. Hooking up was simple, and generator fired up first try.
They got Batterie to me Fast well packed very good experience will do buissness with them again when
Need Batteries
I ended up changing my EarthX order three times, with additions to the original order. Somehow Teresa not only managed to get everything straight, but she also got the order shipped out right away. I am really impressed with the service, something lacking in many of the online stores today. Then to top things off, I got some amazing accurate and rapid customer support from EarthX regarding a question I had. I have received the products now and am totally satisfied with the entire experience. Best of all, the products have worked as expected. Battery Mart and EarthX are a good combination.
The battery ordered was exactly as it was described in the Online catalog, and the package delivery took place within the scheduled time. The battery has been working since being installed in the UPS device. This is a battery that is difficult to find, for the Cyberpower UPS devices, so it was good luck finding 'batterymart' in my search for a replacement battery.
After having the battery for less than two months the battery was never right from the beginning now it's going to cost me money and be without my battery because they're on backorder they're a terrible company save yourself a time buy one locally.
Still have to install batteries in our phones. The installation process for Samsung Galaxy 8's need to obtain new adhesive tape for putting back togather.
Placed an order in April for a battery that was showing in stock on the website, waited for delivery and when the item didn't arrive, called their customer service. Was told it was back ordered and I finally received the item in July.
Fits my two 6 volt batteries perfectly, also nice to see it is made in America, it is replacing a battery box in my RV which was a piece of Chinese junk.
In October 2021I bought a special battery for my Miata it came with the wrong connectors they said it would be okay because it was sealed. After 2 months the battery would not start I drove it around for hours it wouldn't crank once it was turned off cost me $30 to return they tested it said it was okay which I know it wasn't because I took it to advance Auto and they gave me a replace battery note.
I returned the battery and they told me they were able to charge it which I don't believe. I had to pay 15. $ to have the bad battery returned to me after I paid 30 $ to ship it back to them. They would only give me a 50% credit I will never use these people again! Buyer beware. Bad customer policies. Expensive lesson learned! Learn from my mistake and you'll fare better
Carmen, I'm very sorry to hear about your experience with our battery. I would really like the opportunity to make this right for you. Please reach out to our call center Monday - Friday between 8-4 to give us the opportunity to correct this issue. Please ask for Ashley. 800-405-2121
The battery I ordered was delivered pretty quick. A little tight to install since I have big hands and fingers, but it fit and fired up perfectly. Would recommend highly.
Went online to the battery Mart website and ordered a battery that it said was in stock. The shipping info said it should take two days to get here. The battery status when I checked back on it was that it was back ordered and that the order was open this is after three days. I had to send them an email asking for a status and they said that it was indeed out of stock but they had another warehouse location to pull from and that they would pull it from there. Still haven't received any status on it and it really pisses me off because I could've got one for the same price and already had it in my motorcycle and been riding for a few days by now
William, I'm very sorry about your recent experience. We are expediting your shipment and you should receive the package on Wednesday Dec 22nd. We will also be applying a discount for these issues. Thank you again for feedback and if there is anything else we can do please don't hesitate to reach out.
Thank you,
Andrew
Good prices. BatteryMart.com has Made in USA products. I ordered from them yesterday. I'm going to keep buying from them.
Purchased a "Ready to Go Battery" for my bike. It was not ready to go. Tried a slow charge, fast charge and took it to a shop so they could charge it. Nothing. Wouldn't charge. Goofed around for several months before trying to return it. Only had a 1 year, prorated return. Only battery I ever saw with a 1 year warrantee. They win. I learned.
It's fine. Not a super duper good deal but good enough. Site seemed easy enough to use and my order arrived quickly in good condition.
Got my battery in a few days. Great service. Would buy from again! So far so good! My grandsons will love getting their tractor going again.
So glad I found batteryart.com. They are awesome. The have many hard to find batteries and make it easy tp find them and buy. Them. I needed batteries for a laser pointer for my catand an electronic scale. Lookd at batterymart's site and found them instantly for a decent price. It was delivereed within a few days. I LOVE BATTERYMART!.
Battery came within 2 day of ordering. Fit great and the battery terminals was being able to use both the top and side mount at the same time.
This is not a bad store because it has so many differet types of laptop batteries. The problem with people is that they are never sure of what kind of battery their laptop use and they turn out to be wrong. There is so much more to laptops that people do not get when it comes to the batteries. If you know what you want then you will get it
Battery came in just a few days after I ordered it. Perfect fit. Works great. Battery was packaged very nicely. Web site was easy to use and ordering was easy. I will be ordering from Battery Mart again.
From the business
Buy batteries online with Battery Mart! We carry a wide selection of discount batteries, including motorcycle batteries, cell phone batteries, and much more.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jeff,
When we spoke on the phone we offered you a free shipping label and full return. You told me you had already purchased a battery. The offer still stands to return ours for a refund.
-Andrew