BackyardPoolSuperstore Reviews Summary
BackyardPoolSuperstore has a rating of 4.8 stars from 1,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BackyardPoolSuperstore most frequently mention and timely manner. BackyardPoolSuperstore ranks 1st among Swimming Pool sites.
Instant Feedback
I had a problem trying to use PAY PAL to pay for my order, so I went back into your page and entered my credit card. I don't like to leave a credit card using the internet web, I prefer to call direct and speak to your representative. In any case please confirm my order as been received and filled.
So far so good
The price was good and free shipping was nice. Packaging was horrible. The two boxes that were used to ship the Pentair Plus Complete Grid assembly arrived heavily damaged and the lacking of tape no longer protected the grid assembly in the boxes. There was no protective stuffing in the boxes which led to the grid assembly to be damaged. A few of the little tabs that hold the bottom and top of the grids were protruding through the boxes and damaged. I'll probably scavenge my old assembly to get my "new" assembly to work properly. If there is a next time, maybe we'll order directly from the manufacture.
Easy with no issues...Thanks.
Good, but my 10% off coupon did not work.
Very very well 5 stars I am pleased with this purchase!
Awesome pricing, great products and quick shipping. I love it.
Great price, quick delivery! Definitely will use you again!
I was happy the package came 2 days early.
Excellent. I will be back for more purchases
Great service fast delivery and quality product have already told a friend about you guys
Excellent. Fast and effecient. I did ask what the warranty was for this motor and have not received any response yet.
When I originally ordered a message appeared that there was a problem with the credit card. Tried again and the same message appeared - so I never completed the order. The next day I noticed two payments and credits to the card I used from your company. After receiving e-mail from you today, I completed the order without any problem.
Don't like being forced to create an account just to buy stuff
Get a guest checkout... the fact I give you my money should be enough... don't make spending money with you a hassle
Very satisfied with product and very happy on delivery backyard pools were very quick to get me my product
PayPal doesn't work and you are forced to create an account. Would rather just purchase as a guest without creating an account.
Great price, fast shipping.
Found the motor I needed and was $25 cheaper than any other store
Customer Service is lacking, not taking phone calls at this time and never responded to my email
The service was ok the shipping sucked the sent me a tracking # that gave me a date which was good, we started out hot tub on that day and it didn't show up for a week, so hot tub running no chemicals. Plus it was sent to 4 states going the wrong way across the USA! Finally got it.
Quick shipping. Great product.
From the business
Discover Backyard Pool Superstore for swimming pool, spa, patio and grill supplies of the highest quality. Order top brand filter equipment, chemicals, replacement parts, cleaners, salt chlorinators, and more at the lowest prices!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members