BackyardPoolSuperstore Reviews Summary
BackyardPoolSuperstore has a rating of 4.8 stars from 1,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BackyardPoolSuperstore most frequently mention and timely manner. BackyardPoolSuperstore ranks 1st among Swimming Pool sites.
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We received the order as expected. First, I have never had a bad experience with the LaMotte products, and hopefully we can resolve my issues with the products. We have owned a salt water pool for years, and have always used the LaMotte system.
1) The CH2 has an expiration date of 9/20. I expected a longer shelf life.
2) The ALK (total alkalinity) reagent seems to be defective (reference number ******* / EXP 4/21). The ALK reagent does not evaluate the total alkalinity as expected. I attempted to correct the total alkalinity based upon several readings. After multiple attempts to correct based upon the following readings of 29, 22, 39, 40, and finally 40, I decided to compare with HTH test strips. The alkalinity reading was extremely high. The only explanation that I have is that the reagent may be bad and thus giving me an erroneous reading. Please assist as soon as possible.
Thanks,
Michael F.
Prices were good and delivery was fast but I was disappointed in finding out that the pump motor was made in China. I thought I was getting a Hayward pump which, according to my old motor, is made in the USA. Well, the motor comes with a one year warranty so we'll see if it lasts.
Great price on a replacement jacuzzi blower that is no longer available.
Great prices... thanks,
Received what I ordered in a timely manner. No issues. Satisfied with experience.
Great - received prompt advice from customer support on pump motor and seal kit. Paid a great price and it was delivered on time and as advertised.
Fine prduct.
Very easy to shop and very fast and nice follow up!
Very pleased
Where did my free shipping go, as soon as I went to checkout, my free shipping disappeared?
Easy checkout process
Great price, quick delivery
Website was easy to follow and place order. Good pricing for motor replacement kit for SP2607X10 pool pump
Product works as designed so far. No issue or services needed to contact seller
Just what I needed and delivered promptly
Everything good
Very easy ordering process, excellent prices, and fast shipping.
Easy shopping and great prices. They had the best price on the LaMotte ColorQ Pro7 Pool Water Testing Kit. And we love this testing kit, so easy to use and it saves us going to the local pool store to have water tested.
Simple and easy as always, shipping time was less than quoted.
Quick Easy and Cheap... I like it.
From the business
Discover Backyard Pool Superstore for swimming pool, spa, patio and grill supplies of the highest quality. Order top brand filter equipment, chemicals, replacement parts, cleaners, salt chlorinators, and more at the lowest prices!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members