BackyardPoolSuperstore Reviews Summary
BackyardPoolSuperstore has a rating of 4.8 stars from 1,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BackyardPoolSuperstore most frequently mention and timely manner. BackyardPoolSuperstore ranks 1st among Swimming Pool sites.
Instant Feedback
Thx
Shopping was easy and fast - I really appreciate their quick response to my chat question
Look forward to fast delivery if possible, first time only one of two items but was resolved and both items are in use
Very easy to check out using my Amazon info that was already saved. Thank you for making it easy.
The link for tracking the shippment was bad. I tried to call their phone number and they were not taking calls at all, which was a little concerning. I did not get the correct link until I went to online chat.
Great. Continue to use this site for our pool needs. Quick and easy!
First order from this vendor. Delivery was on time and the filters arrived in perfect condition in branded (not generic) packaging, so I knew I was getting the ones I ordered. This will be my "first look" for online pool parts and supplies from now on.
1st time shopper, don't know at this point
I was hoping to use my PayPal credit account but did not find that option.
Received our filters and in a timely manner as stated. Thank you!
Sfsg
Bought a pump from BackyardPool Superstore that supposedly had an 18 month warranty. Within a month the bearings went bad. I have been working with the company for over 3 weeks. They have various extenmsive delay and deflect tactics, and are doing nothing to process the warranty claim. Many other customers have noted the same problems. I had been a customer of theirs for pool chemicals and solar covers for many years, but will never do business with them again.
Not happy about the fact that I had to set up an account despite the page stating that I wouldn't have to. Also, I ordered directly from your website because Amazon did not have options for quicker delivery, and the one shipping option did not provide an estimated delivery date. We're not trying to be demanding, we just want to see what our fastest delivery options are. But I do appreciate the opportunity to give feedback after the delivery. Thanks!
Good so far
The order was quick and easy!
Pretty easy to order good value, well packaged, timely arrival.
Great service. Excellent delivery time...
This company is now my 'go-to' company for online pool supplies shopping. I had ordered a wrong part (my fault entirely) and they immediately forwarded an RMA, sending the correct part much quicker than expected given the Covid crisis. The entire transaction was hassle-free. Backyard Pool Superstore deserves a five star rating!
So far so good. Web site is easy to navigate. I received my order quicker than I thought I would. My Dolphin Nautilus CC Plus, AKA Wally, is working great so far!
Easy to find what I needed. Good price. Easy ordering process.
From the business
Discover Backyard Pool Superstore for swimming pool, spa, patio and grill supplies of the highest quality. Order top brand filter equipment, chemicals, replacement parts, cleaners, salt chlorinators, and more at the lowest prices!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members