AzcozY

DO NOT ORDER FROM THIS COMPANY! You will get screwed. I ordered one of the octopus rugs and it looked nothing like it does in the picture. The material is very cheap you could tear it by hand. It didnt even show up in a box it was compressed in wrapping. Asked for a refund and they said i had to send it to Hong Kong which would be $800. Paypal pretty much said theres nothing they can do. Do not order from this company you will not get what your expecting. I dont understand how they're still selling stuff.

Tried to get help from PAYPAL, and they said they would refund my money.($79.90). But I would have to pay return shipping for this junk which would be $80.00 to $100.00. So I was wrong, no help from PAYPAL. Now working with credit card company. This scam company was well thought out. They know that return shipping to china from the U.S. is a lot more expensive. I asked PAYPAL why they would do business with this scumbag scam company and they said that they would now investigate them and shut down there PAYPAL account. We will see.

I've not even received my purchase and unfortunately didn't read the reviews before I made my order. They don't look like they're out of China but they are - or at least that's where it's made and shipped. I order over 14 days ago and they're saying it's now being shipped. They are AWFUL with NON EXISTENT customer service. They'll say the minimal thing. I'm making a claim with my credit card company to have this charged back to Azcozy.

I ordered a cute "rug" for my sewing room. I finally received it 3 weeks later and it wasn't a rug at all. What arrived was a thin mat. I tried calling the Printabel company to find out they were in China. So I emailed company and they offered me a 30% refund. I refused. So I phoned PayPal to try to get my money back. They told me the only thing I can do is send it back to China. By this time, I was furious so I spent $55.10 to mail back to China. 3 weeks later I received my box back stamped "refused" by the company. I guess now I'm out 89.90 for the stupid rug and 55.10 for postage. WHAT A SCAM!

This is a scam. I didn't see the reviews here before I ordered. I believe the woman who says that the company tried to sell her copywrighted work. The so call area rug that I purchased looked just like a poor photocopy of an original work screened onto a dishmat type of material. When I asked for a return, "Lisa" asked me to take a picture of the item after I gave her the order number, then she told me to ship it to CHINA! For returns. The item came from, "Mark"******* Adelante St. Ste. C, Invindale, CA ******* according to the label on the package. Still trying to get my money back. Save yourself!

I ordered 3 blankets for my kids for Christmas with the gaurantee that it would arrive in time for Christmas gifts. I used my paypal just to be safe with paypal saying they would not pay until product shipped. Well PayPal did pay and product did not shop. I emailed the company 3 times before getting a reply(only after threatening to notify BBB)on the 21st telling me product would ship in 3-4 business days and "dont worry." Company phone number is invalid.

I ordered a " rug", which was pictured as a beautiful sunflower. I got emails every couple weeks saying that the rug was being made, with extra love, just for me.
It finally arrived 6 weeks later.
I was extremely disappointed! It wasn't a rug
It was nothing more than a mat. A very poorly made mat.
So I returned mat... not to the Texas address, but to China! Cost about 30$ in addition to the 90$ for the mat. Yep, 120$.
I waited for my return. Never heard a word.
I'm trying to understand how azcozy is still in business. This certainly is not the first poor review!
So, honestly, RUN! RUN FAST!

What is 30% off? I paid almost $89.90 for a product (RUG) that did NOT look as advertised and they were only willing to give me $25.00 back in return. There is nothing wrong with the rug to where they couldn't take the product back and refund me or compensate me at least 50% of my money back. As stated on their website "Customer satisfaction is our utmost priority!". This most definitely will be my last time ordering from this company. DO NOT ORDER FROM THIS COMPANY!

I purchased what was advertized as "a bedroom set" but what I received was a coverlet of very poor quality, color and size. It took about 8 weeks to receive the order in a large envelope by USPS. I immediately contacted *******@azcozy as directed from the website to return the package. Their first email response requested me to send a picture of the product; a second emailed stated that I would have to return the package in the same manner it was sent to me; the other two emails were identical electronic messages. I responded each time but I've yet to receive a response to my request to return the package. I am totally disappointed and feel I have been scammed out of $80.

I give this company a negative rating. It is a scam company. This company offered a discount for a rug, but when I tried to purchase the rug, the discount was not applied. I immediately tried to modify or cancel the order, but I was unable to contact the company. The company does not have a phone number and its email has not worked the four times I have tried to send them an email. I tried to stop payment, but they were able to get the funds and are sending the product. I would return it, but there is no way to contact them. And I doubt they would provide a refund. NEVER BUY FROM THIS COMPANY!

I got scammed too! I tried to cancel the order but was ignored. I paid via Paypal and they would not help me to cancel the order... I told Paypal I this is a scam!
Azcozy.com waited until I was notified by Paypal saying I did not meet Paypals criteria and then AZcozy acknowledged all my emails requesting to cancel... but was told it was to late cancel my order (had to be within 12 hours).
None of what I ordered, and paid $100, looks anything like their online photos!
Please do NOT order from this company or you'll be sorry too!