AzcozY

What a joke! I ordered a bedspread with pillowcases. I received a sheet with no pillowcases. The colors are completely different on front and back, not even in same color family. None of the colors are accurate! Picture is pixelated with shadow, and pattern is defective, and there is a tear. Not to mention waiting 2 months for order to come! Company offered only 30% cost return, even though they admitted it was their mistake. What a fraud!

I ordered a "blanket" from their website and it did not look at all like the picture. The "blanket" was thin, poorly made, had orange numbers on the side of the blanket and did not have the white backing like the picture. It was the size of a bath towel and cost me 39.95 with 9.95 shipping cost. When I attempted to return it this was the email I received:

We're so sorry because you do not like it. We offer you 30% refund and a 30%OFF code for the next purchase. Once again, we're really sorry please accept our sincere apologies for this mistake.

Cheers,
Gianna

30% refund would barely cost to ship it back. Very very disappointed. Do NOT buy from them!

The Christmas rug I ordered came today, $79 for what was supposed to be a beautifully painted Christmas rug. Imagine someone took a very thin piece of foam and Xerox to an image on it. This is worse than garbage. This company appear to be an American company, it is from China and there is no way to contact these people and to get your money back! The reviews on the website had to be fake. It's a government wanted something to do they need to work on these companies!

This product was nothing like I ordered I thought I was getting a bedspread and got what looks like a sheet. It was not even the same color. To get a full refund they wanted me to send the package back, but to send it back to China would have cost more then what the package was worth. I would have ended up with a net lose. See the pictures. Buyer beware. The one advertised on the left. The one on the right is what I got. Check the colors. Does the one the left look like a quilt. And the one on the right looks like a sheet

I thought I was purchasing a complete bedding set king size. What I received was a piece of material in a flat bag. Can anyone respond that has had the same issue as to what steps to take to get reimbursed? Thank you...

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Do not buy from azcozy the product looks nice until it arrives a month later. It is cheap looking quality. Wanted to send it back. Was given the information to send to China and when the label printed the label said Rutherford NJ. I have been waiting for my refund for over a month even though the rug was tracked it was received within two days of being shipped they are claiming they never recieved it. Total scam company. Zero satisfaction. They only save or make up the satisfied customers on their selling page. Contacting better business bureau and whatever other government agency that can help consumers get money back for scammers.

It arrived today. Tijuana Velvet with a non-skid backing. Horrible. Colors are shockingly horrible. I would put it under my car in the garage, but my car would be offended. I'm thinking maybe if I put it out on the deck next summer the Douglas fir will drop pitch on it and the squirrels will scatter nuts on it and it will fade and go away into the night. Unfortunately, I never thought to read reviews before I ordered. I'd take a picture of it but it is too horrible to look at. I turned it over. The back side is better--has little black and white flowers.

Be careful when dealing with this so call company, bought a SO CALL RUG, it was not even the right material,
Going thru PayPal to see if i can get my money back, Kayleeandtepid is the website i got the rug from?
The strange thing is they sent me a 8x5 rug in a bag! Folded in a bag sent by someone from California, but thru paypal help told me to sent the rug back to hong kong? Which it cost $99.00 and to sent back pay $61.00, never again, I been shopping online for many years and first time this happen to me. Be careful ck on company when getting thing online (especially from China). We are being SCAM, Kayleeandtepid is selling things online, and sound shading company to me. Be careful

I ordered a beautiful Kona cotton Bird quilt, pictured with beautiful custom quilting. It arrived, was a polyester printed top and bottom, with a miniscule batting, and skipped stitches, looped threads and knots on top. I contacted the company and told them I wanted a refund as the product didn't match the quality pictured. I sent them 19 pictures of the messed up quilting. They offered me 30% refund and to keep the quilt, or return it to Shanghai China for a full refund. The postage to Shanghai was too high. I took the 30% refund and would like to warn everyone that it is a total rip off.

I bought a king size bedding set and it is too small for my queen size bed. I thought it was a comforter but it's really a duvet. It came with a hole in it. I was offered 30% off. I wanted to return it at their expense since it was their mistake but didn't hear from them until I agreed to their offer. I also orederec a daughter blanket and received a granddaughter blanket. I'm in the process of trying to get that mistake straightened out. Don't by the rugs I ordered one and got a piece of foam with the printed picture. It's not a rug at all. I wished I would have looked at this site before I spent $400.00 on their items.

I placed 2 separate orders for rugs. After I placed the orders it dawned on me to search for reviews and I came across this page. I immediately sent Azcozy emails telling them to cancel both orders. To see if they would do the right thing, I called one bank and had them place a stop payment on the item. I did not do a stop payment on the other. Even tho I sent both emails at the same time, they only responded to agreeing to cancel the one they my bank had stopped payment on. They only canceled because my bank rejected the transaction. The other, they never sent me a response to that cancellation request. I keep asking for updates on when my order is shipping (because I'm moving in one week). All they can tell me is "soon".
Do not waste your money folks. And if you're reading this after paying via paypal, and your bank has not yet processed payment, call your bank and request a stop payment. It cost me a $30 but Azcozy didn't get THAT $179.90!