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AuthenticateFirstReviews 215

2.7
How would you rate AuthenticateFirst?
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AuthenticateFirst Reviews Summary

AuthenticateFirst has a rating of 2.7 stars from 215 reviews, indicating that most customers are generally dissatisfied with their purchases. AuthenticateFirst ranks 59th among Business sites.

service
68
value
67
shipping
30
returns
26
quality
53
Nevada
1 review
0 helpful votes
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Fast turnaround
March 30, 2021

I had to get a quick turnaround on an item and it was a Sunday. I expected to get it the next business day but I got it later that night on Sunday! I have authenticated four items already. Will come back

Date of experience: March 29, 2021
Florida
1 review
0 helpful votes
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Timely review
March 30, 2021

I needed the authentication done in a few hours and I have to say I was happy they were able to do it!

Date of experience: March 29, 2021
California
1 review
0 helpful votes
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Great Service!
March 30, 2021

Review was quick and accurate. Thanks for the excellent service! Highly appreciate for the service provided.

Date of experience: March 29, 2021
California
1 review
1 helpful vote
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Most of these one star reviews are from people who authenticate only once with this company and from people who only own a few bags. I've handled thousands of handbags in my time and can spot a fake better than most people. I can say I've used this company for probably more than 50 authentications (mostly Chanel, LV and Hermes) and agreed on almost every result. They're not amateurs, they can spot fakes for sure... but don't forget that they're also human. There have been a couple times where I was bothered by some words exchanged but that's life, nothing's perfect, and I'm sure they deal with a lot of crazy people daily.

Date of experience: March 29, 2021
Brazil
1 review
0 helpful votes
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Very Good
March 30, 2021

We have been working with AF for 4 years and our partnership just grows. They are excellent professionals Thank you Poemä Noire

Date of experience: March 29, 2021
Canada
1 review
0 helpful votes
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Super fast results!
March 30, 2021

I got my vintage dior saddle authenticated by them and it was so simple and easy. They were so fast and got back to me within a few hours even though I just selected the normal service. 10/10 would recommend them!

Date of experience: March 29, 2021
Canada
1 review
0 helpful votes
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I've used AuthenticateFirst a few times now when I'm just not sure about an item. They are pretty quick at either authenticating or asking for something else they need to see. I've been unable to locate serial numbers and they tell me where exactly to look. For the price and speedy help, they are my go-to authentication company

Date of experience: March 29, 2021
Australia
1 review
0 helpful votes
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Great service!
March 30, 2021

Have used authenticate first twice now and both times the turnaround has been quick and efficient. I recommend!

Date of experience: March 29, 2021
North Carolina
1 review
0 helpful votes
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Fast and Reliable!
March 30, 2021

Love Authenticate First! They are fast and reliable for authenticating designer pieces. I have used them multiple times. Great to have peace of mind when selling online. I love that they offer different levels of services and you can add on items after the initial purchase. Customer service is great too they are quick to respond and professional!

Date of experience: March 29, 2021
Germany
1 review
0 helpful votes
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I'm used to buying preloved fashion, but for my first "bigger" designer purchase I wanted to be extra save, even though the bag had been authenticated by the platform I purchased it on. I myself inspected the bag and thought it was authentic, but one detail made me suspicious. Since that platform is somewhat known for falsely authenticating fake designer goods (won't say which platform it was, you know which one I mean), I decided to get it authenticated by AuthenticateFirst and Voila!, it's a fake. With proof from AuthenticateFirst I got my money back, so the investment was definitely worth it! I've authenticated another bag with them as well (no counterfeit this time) and will continue to do so.

Date of experience: March 29, 2021
Washington
1 review
0 helpful votes
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Fast and thorough!
March 30, 2021

I've had Authenticate First review several bags for me, and have had quick turnaround times, and found them to be great to work with, responsive, and provide accurate results! So grateful for their service!

Date of experience: March 29, 2021
Florida
2 reviews
0 helpful votes
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Authentication
March 30, 2021

I submitted photos of my item and the results were very professional and very fast! Great experience! I no longer have the item or certificate as it was a gift and therefore cannot upload photos.

Date of experience: March 29, 2021
Louisiana
1 review
0 helpful votes
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Best In The Business!
March 30, 2021

Can't thank AuthenticateFirst enough! There's no reason to worry about buying pre-owned online any longer. They are lightning fast with their service and the peace of mind that comes with their authentication service plus adding the valuation iis invaluable. Getting read u to make another purchase and will use them for it and all purchases moving forward!

Date of experience: March 29, 2021
Australia
1 review
0 helpful votes
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10/10 service
March 30, 2021

Helped me to settle a case about a counterfeit bag swiftly. Super easy and clear process and a great way to ensure your purchase is authentic when buying second hand!

Date of experience: March 29, 2021
Greece
1 review
0 helpful votes
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Excellent service
March 30, 2021

I've authenticated various brands with them, they are excellent and fast. They saved me a lot of money recently when I inadvertently bought the best replica I've ever seen (it was a duplicate to the authentics in my existing collection, I would have NEVER picked up on it). I upgraded to their official authentication document and PayPal closed the case in two days' time. I was so relieved.

Date of experience: March 29, 2021
New York
1 review
0 helpful votes
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Been using authenticate first for 5 year to authenticate designer items for my consignment store. Turn around is very fast. I never have to wait more than a day. The new website is simple to request an authentication. When researching authentication services prices, authenticate first is least expensive.

Date of experience: March 29, 2021
Greece
1 review
0 helpful votes
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AuthenticateFirst team saved me a lot of times from buying fake bags! I appreciate and trust them! They responded fast to all my requests and with high professionalism! I definitely recommend AuthenticateFirst!

Date of experience: March 29, 2021
California
1 review
0 helpful votes
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Superb
March 30, 2021

Great, quick, reliable source to go to when you have authentication questions. Highly recommend. *****

Date of experience: March 29, 2021
Canada
1 review
0 helpful votes
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Excellent
March 30, 2021

Excellent service and very reliable. Very happy when I requested for authentication and they provided me right away what I need!

Date of experience: March 29, 2021
Texas
1 review
0 helpful votes
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I got a Gucci bag authenticated with them and received a response within 2 days. Awesome service! I would recommend

Date of experience: March 29, 2021

From the business

World wide luxury handbag and accessories authentication services. We authenticate for both buyers and sellers. Is that handbag real? Authentication is necessary to avoid scams.


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