AuthenticateFirst has a rating of 2.7 stars from 215 reviews, indicating that most customers are generally dissatisfied with their purchases. AuthenticateFirst ranks 59th among Business sites.
I had to get a quick turnaround on an item and it was a Sunday. I expected to get it the next business day but I got it later that night on Sunday! I have authenticated four items already. Will come back
I needed the authentication done in a few hours and I have to say I was happy they were able to do it!
Review was quick and accurate. Thanks for the excellent service! Highly appreciate for the service provided.
Most of these one star reviews are from people who authenticate only once with this company and from people who only own a few bags. I've handled thousands of handbags in my time and can spot a fake better than most people. I can say I've used this company for probably more than 50 authentications (mostly Chanel, LV and Hermes) and agreed on almost every result. They're not amateurs, they can spot fakes for sure... but don't forget that they're also human. There have been a couple times where I was bothered by some words exchanged but that's life, nothing's perfect, and I'm sure they deal with a lot of crazy people daily.
I got my vintage dior saddle authenticated by them and it was so simple and easy. They were so fast and got back to me within a few hours even though I just selected the normal service. 10/10 would recommend them!
I've used AuthenticateFirst a few times now when I'm just not sure about an item. They are pretty quick at either authenticating or asking for something else they need to see. I've been unable to locate serial numbers and they tell me where exactly to look. For the price and speedy help, they are my go-to authentication company
Have used authenticate first twice now and both times the turnaround has been quick and efficient. I recommend!
Love Authenticate First! They are fast and reliable for authenticating designer pieces. I have used them multiple times. Great to have peace of mind when selling online. I love that they offer different levels of services and you can add on items after the initial purchase. Customer service is great too they are quick to respond and professional!
I'm used to buying preloved fashion, but for my first "bigger" designer purchase I wanted to be extra save, even though the bag had been authenticated by the platform I purchased it on. I myself inspected the bag and thought it was authentic, but one detail made me suspicious. Since that platform is somewhat known for falsely authenticating fake designer goods (won't say which platform it was, you know which one I mean), I decided to get it authenticated by AuthenticateFirst and Voila!, it's a fake. With proof from AuthenticateFirst I got my money back, so the investment was definitely worth it! I've authenticated another bag with them as well (no counterfeit this time) and will continue to do so.
I've had Authenticate First review several bags for me, and have had quick turnaround times, and found them to be great to work with, responsive, and provide accurate results! So grateful for their service!
I submitted photos of my item and the results were very professional and very fast! Great experience! I no longer have the item or certificate as it was a gift and therefore cannot upload photos.
Can't thank AuthenticateFirst enough! There's no reason to worry about buying pre-owned online any longer. They are lightning fast with their service and the peace of mind that comes with their authentication service plus adding the valuation iis invaluable. Getting read u to make another purchase and will use them for it and all purchases moving forward!
Helped me to settle a case about a counterfeit bag swiftly. Super easy and clear process and a great way to ensure your purchase is authentic when buying second hand!
I've authenticated various brands with them, they are excellent and fast. They saved me a lot of money recently when I inadvertently bought the best replica I've ever seen (it was a duplicate to the authentics in my existing collection, I would have NEVER picked up on it). I upgraded to their official authentication document and PayPal closed the case in two days' time. I was so relieved.
Been using authenticate first for 5 year to authenticate designer items for my consignment store. Turn around is very fast. I never have to wait more than a day. The new website is simple to request an authentication. When researching authentication services prices, authenticate first is least expensive.
AuthenticateFirst team saved me a lot of times from buying fake bags! I appreciate and trust them! They responded fast to all my requests and with high professionalism! I definitely recommend AuthenticateFirst!
I got a Gucci bag authenticated with them and received a response within 2 days. Awesome service! I would recommend
Answer: We have been in business for over 5 yrs - I'm sorry you did not receive what you expected - but that is no reason to continuously slander and harass us. A few unhappy customers happens with EVERY business, considering we've authenticated over 100,000+ in the past 5 yrs, a few is to be expected!
Answer: Call a company stupid - this is clearly a personal attack.
Answer: Yes, we have a sneaker expert who only authenticates sneaker brands.
Answer: Thank you for reaching out. It's important to understand that counterfeit bags often use real date codes, meaning the same serial number can appear on both authentic and fake items. Date codes alone are not a reliable indicator of authenticity, as they do not verify details such as font, placement, materials, and craftsmanship. If you have concerns about your bag, we recommend relying on the comprehensive authentication process conducted by our experts who examine multiple factors beyond just the date code. Let us know if you'd like further assistance.
Answer: Our guarantees and warranties are applicable to our clients, not 3rd parties
Answer: Hello, Of course! We offer Certificates of Authenticity as well as a Written Statement Service, which is often utilized in cases of disputes with credit card companies, banks, and PayPal. If you'd like more information about these services or need assistance, please feel free to reach out. We're here to help!
Answer: Hello; We authenticate up to series 16xxxxxx via photos. Serial number guide: https://www.yoogiscloset.com/authenticate/chanel Due to 1:1 replicas, we do not authenticate higher number Chanel because we do not feel it's safe via photos. This does not mean your bag is fake, we simply are Setting a limit to what we will and will not work with via Photos to protect our clients. We hope we can help you with something else in the future. Thank you for your interest. Authenticate First LLC
Answer: HI! Thanks for reaching out. Hermes starts at $50 for non exotic skins. Chanel starts at $15 and we authenticate up to 16 million via photos. Higher serial numbers would need to be seen in person to rule out 1:1 replicas. We are happy to help
Answer: Hi! We would love to help you and your business with your authentication needs. We offer B2B pricing lower than what you see on our website. Our advanced software helps us give our clients super fast turnaround. Please request our pricing through our website. Thank you!
World wide luxury handbag and accessories authentication services. We authenticate for both buyers and sellers. Is that handbag real? Authentication is necessary to avoid scams.