business logo of Asurion

Asurion

Overview

Asurion has a rating of 4.7 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.

service
1,176
value
1,106
shipping
773
returns
765
quality
1,011
This company responds to reviews on average within 2 days
+228
How would you rate Asurion?
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New York
1 review
0 helpful votes
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AMAZING
November 22, 2022

I love the service, I've repaired over 7 devices and have not had 1 problem.

Date of experience: November 22, 2022
Texas
1 review
0 helpful votes
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All maintenance excellent
November 21, 2022

Always have polite technicians and knowledgeable for their jobs. Very clean we'll appreciated.

Date of experience: November 21, 2022
California
1 review
0 helpful votes
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Great service
February 21, 2023

Repaired my broken iPhone quickly. Great technician Very professional service

Date of experience: February 21, 2023
Texas
1 review
0 helpful votes
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Asurion Service
November 23, 2022

Thankful for the fast and great service that is always provided.

Date of experience: November 23, 2022
Arkansas
2 reviews
0 helpful votes
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Great Service
November 23, 2022

Love Service great site to file and complete your order on

Date of experience: November 23, 2022
Ohio
1 review
0 helpful votes
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Quick Service
November 23, 2022

Quick service no hassle would recommend this to anyone

Date of experience: November 23, 2022
Michigan
1 review
0 helpful votes
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Return claim
November 25, 2022

Smooth and very easily completed.Raymond was extremely helpful.

Date of experience: November 25, 2022
Maryland
1 review
0 helpful votes
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Exceptional customer service and support
November 23, 2022

Best customer service experience I've had in a long time!

Date of experience: November 23, 2022
New York
1 review
0 helpful votes
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Lost
November 25, 2022

I was satisfied with the process and it took less time than expected

Date of experience: November 25, 2022
Canada
1 review
0 helpful votes
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Replacement tv
November 26, 2022

Handled with care and understanding professional all the way.,.

Date of experience: November 25, 2022
California
1 review
0 helpful votes
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Nice job
November 24, 2022

Very good working experience people professional and responsible

Date of experience: November 24, 2022
Illinois
1 review
0 helpful votes
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Skilled and professional
November 25, 2022

He is very Professional and skilled employees., five star for him.

Date of experience: November 25, 2022
Maine
1 review
0 helpful votes
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I won't even waste my time writing more than, good luck. Super clown show scam. You're been warned.

Date of experience: March 17, 2021
Washington
1 review
0 helpful votes
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Samsung
July 27, 2024

Muy sastifecha.
Muy amable el personal.
Si no sabes ingles ellos tratan de comunicarte con tigo por medio de traductor

Date of experience: July 27, 2024
Ohio
2 reviews
0 helpful votes
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Op de website kunt u eenvoudig de benodigde informatie over verzekeringsdiensten vinden, een bestelling plaatsen en een aanvraag voor dienstverlening indienen. De interface is duidelijk. De ondersteuningsdienst reageert snel via online chat.

Date of experience: April 22, 2024
Tennessee
1 review
0 helpful votes
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Reemplazo de pantalla
July 25, 2024

Fue super fácil agendar cita y el servicio fue por hora y solo tomo una hora tener mi teléfono listo.

Date of experience: July 25, 2024
Florida
1 review
0 helpful votes
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Facil de Usar
November 13, 2023

Tenia muchas dudas de llamar porque siempre los reclamos con seguros son dificiles, pero este reclamo fue muy facil de hacer, fueron muy diligentes y pude resolver todo muy rapido. Lo mejor es que pude tener mi telefono nuevo en muy poco tiempo!

Date of experience: November 13, 2023
California
1 review
0 helpful votes
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Buen servicio.
September 17, 2024

El técnico muy amable y fue tan rápido como lo espere

Date of experience: September 16, 2024
Canada
1 review
0 helpful votes
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Service frauduleux
March 2, 2023

Faite attention il charge une garantie pour après charger les réparations ou remplacement d'un cellulaire au plein prix!
Il veule souvent pas réparer les téléphones pour vous en faire payer des nouveaux

Date of experience: January 30, 2023
Rue L. Asurion Rep
over a year old

Bonjour. Nous nous excusons pour tout problème. Il y a des frais de réparation pour les réparations et une franchise qui correspondent à une partie du prix de détail de votre appareil. Veuillez nous faire savoir si vous avez besoin d'aide. -Rue

Puerto Rico
1 review
0 helpful votes
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Kabel, esxcelente
July 5, 2023

Desde que llegue a la tienda de Plaza del Sol todo el personal fue super amante y atento, nunca había tenido una experiencia tan grata. Rápidamente Kabel escucho mi problema y busco una solución. El proceso fue sumamente rápido y su atención y tacto fueron excelentes. Es una gran persona y empleada, nunca me habían tratado tan bien.

Date of experience: July 5, 2023