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Ashford

Overview

Ashford has a rating of 4.6 stars from 5,376 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, fast delivery and customer service. Ashford ranks 2nd among Watch sites.

This company responds to reviews on average within 17 days

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14,255 reviews
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How would you rate Ashford?
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TW
1 review
0 helpful votes
Follow Khryslynjyd L.
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Nice nice
December 16, 2024

Thank you so much. No hassle fast delivery and fast transaction. At First I was worried because it is my first time to order watches here but after I received my items I was so satisfied and glad that I choose asford to order this

Date of experience: December 17, 2024
Thailand
1 review
1 helpful vote
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Price
March 24, 2025

Inexpensive for the solid piece of watch that is sold 3 times more the price in my country.

Date of experience: March 26, 2025
Oregon
1 review
0 helpful votes
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Sunglasses.
April 26, 2025

These things really shade my eyes from the sun! However, I've found that they made my night driving even worse.

Date of experience: April 16, 2025
California
1 review
0 helpful votes
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New watch
January 14, 2025

Was great and easy no problems at all. Shipping was a little slow but I'm sure it had to do with the current weather

Date of experience: January 28, 2025
Montana
1 review
0 helpful votes
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Amazing brand name sunglasses
April 24, 2025

Super price for such a great brand- smooth buying experience and shipping was fast and well packaged item - thanks again - highly recommended

Date of experience: April 14, 2025
Washington
1 review
0 helpful votes
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Great price and fast shipping
March 15, 2025

For some reason the PayPal link didn't work for me - on Safari on iPhone - I was able to complete using card

Once I had that sorted out, I got a great watch at a great price and got to my doorstep quick. What more can I ask for?

Date of experience: March 15, 2025
Missouri
1 review
0 helpful votes
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Great
April 19, 2025

The delivery is on time and package is good. Good to get a follow up email which I don't expect from other web sites. No issue at all.

Date of experience: April 9, 2025
Pennsylvania
1 review
0 helpful votes
Follow Haolong Y.
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I ordered the same watch a week ago. However, the delivery service Ashford chose never reached out to me to make a successful delivery. The watch finally goes returned to Ashford.
I called and emailed back and forth with customer service and wasted an entire week. I was told they couldn't do anything but took time to refund my first order and that I could reorder the same watch and repeat the same waiting game.
I still did what they told me and reordered the watch. By the way, I have not received my refund for the first order, which was returned to Ashford a few days ago. I hope the watch can be delivered smoothly this time, and I will receive my refund soon.

Date of experience: February 28, 2025

Great discount
March 3, 2025
Previous review

Great discount

Date of experience: February 21, 2025
Alabama
1 review
0 helpful votes
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Always happy with Ashford.
March 26, 2025

Have ordered several watches from Ashford over the years and have always been pleased with them. Great value and orders arrive quickly. Will continue to shop with Ashford.

Date of experience: March 16, 2025
Illinois
1 review
0 helpful votes
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Watch not working
February 6, 2025

Watch isn't working. Hour hand does not work. We want to send back. Please call back. I have left message w customer service.

Ashford attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 26, 2025
Florida
1 review
0 helpful votes
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Excellent Service
April 21, 2025
Updated review

Great service and product, will use Ashford in the future. Hopefully I won't need another watch for a few years but I now know where to go.

Date of experience: April 11, 2025

Very easy and secure
April 11, 2025
Previous review

Very easy and secure

Date of experience: April 1, 2025
Illinois
1 review
0 helpful votes
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Watch face was too big and too tall for my wrist
February 2, 2025

Handsome watch but the watch face was too big and too tall for my wrist. I prefer a sleeker thinner 40mm face than the 42mm and taller face. Watch seemed excessively heavy. I returned the watch

Date of experience: January 23, 2025
Texas
1 review
0 helpful votes
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Normal online shopping experience
February 4, 2025

Received purchase in good order, the long free shipping time makes you wait with anticipation, someday maybe shipping times can be improved.

Date of experience: January 25, 2025
Oregon
1 review
0 helpful votes
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Not happy
March 24, 2025

I want to return this watch but when I emailed customer service it comes back not delivered.

Date of experience: March 27, 2025
Florida
1 review
0 helpful votes
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Beautiful men's watch. Serious company.
March 25, 2025

It was easy to buy online from you. The product is exactly as shown on the website.

Date of experience: March 27, 2025
New York
1 review
0 helpful votes
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Fast
March 17, 2025

Will recommend to my friends.
The discount is beyond my expectations.
Shipping fast, no delays.
Packaged good.

Date of experience: March 7, 2025
Connecticut
1 review
0 helpful votes
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Reliable Horological marketplace
March 27, 2025

I've purchased several times from Ashford and have been satisfied with their responsive shipping and good values.

Date of experience: March 17, 2025
Kazakhstan
1 review
0 helpful votes
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Nice
February 5, 2025

Thank you for the fast delivery, the quality is excellent, and I will definitely recommend your store to my friends.

Date of experience: January 25, 2025
California
1 review
0 helpful votes
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On time
April 15, 2025
Updated review

Great! Easy to order and I received my order on time. There was a special price item, good brand watch

Date of experience: April 5, 2025

FAST AND EASY..
April 5, 2025
Previous review

FAST AND EASY..

Date of experience: March 26, 2025
Florida
1 review
0 helpful votes
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Satisfied customer CP
December 22, 2024
Updated review

I have been ordering from this company on and off for almost 10 years, and all my watches that I purchased was delivered to me exactly how I saw them online, and most of all, Ashford has very reasonable prices for name brand watches...

Date of experience: December 12, 2024

I think Ashford should add more photos from multiple...
July 4, 2024
Previous review

I think Ashford should add more photos from multiple angles when show casing all of the items that's being sold on their website...

Date of experience: June 23, 2024