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Ashford
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Ashford

ashford.com
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Overview

Ashford has a rating of 4.6 stars from 5,421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, fast delivery and customer service. Ashford ranks 2nd among Watch sites.

This company responds to reviews on average within 17 days

Instant Feedback

14,354 reviews
+53
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Gregg V.
Australia
1 review
0 helpful votes
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Glashutte Men's Watch 1-39-59-01-02-04
August 11, 2023

Great price, easy checkout. Fast and reliable shipping.

Date of experience: August 10, 2023
Geendru E.
Illinois
1 review
0 helpful votes
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Not happy with the quality
June 14, 2023

More models are appreciated. The model what I have ordered is very delicate

Date of experience: May 15, 2023
Sheldon B.
California
1 review
0 helpful votes
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Glycine Bronze
July 6, 2022

Repeat buyer, solid vendor! Ashford selection is ok, but there are some diamonds in the rough!

Date of experience: July 5, 2022
Anthony F.
New York
1 review
0 helpful votes
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Need a return or exchange
June 14, 2023

I want to exchange or return my watch. It's defective

Date of experience: May 15, 2023
Beverly C.
North Carolina
1 review
0 helpful votes
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Service
February 16, 2023

Very happy with the selection and speed of delivery.

Date of experience: February 16, 2023
Joan B.
Florida
1 review
0 helpful votes
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Excellent
July 5, 2022

As described. Very fast shipping. Recommended.!
Will buy again.

Date of experience: July 5, 2022
Robert G.
California
1 review
0 helpful votes
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I haven't opened it yet
September 13, 2023

A little confusing, but I haven't open the package yet

Date of experience: August 14, 2023
Ashford W. — Ashford Rep
over a year old

Hello,
Thank you for your review. Please reach out to customer service for any assistance you may need

MOHAMMAD D.
New Jersey
1 review
0 helpful votes
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Very good
June 24, 2022

Very good service, and before promised time delivery.

Date of experience: June 24, 2022
Chad V.
California
1 review
0 helpful votes
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Great product.
May 16, 2023

Quick shipping. Very happy. Item is real not fake. Best price around.

Date of experience: May 16, 2023
Bruce R.
Pennsylvania
1 review
0 helpful votes
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Great value
May 14, 2023

Best price on the net, fast shipping but item was damaged as described above

Date of experience: May 14, 2023
R Q.
New York
1 review
0 helpful votes
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Prada sunglasses
May 16, 2023

Very happy with my purchase. Great customer service and fast shipping.

Date of experience: May 16, 2023
FRANK N.
New York
1 review
0 helpful votes
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Good
August 14, 2023

They were quick and honest, no issues at all. Thank you

Date of experience: August 14, 2023
Navdeep B.
Australia
1 review
0 helpful votes
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Very quick delivery
November 22, 2022

Very happy with order
Got the watch on time
In perfect condition

Date of experience: November 21, 2022
Naughlee E.
North Carolina
1 review
0 helpful votes
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Ashford
November 23, 2022

Great collection and variety to choose from. Will shop here again.

Date of experience: November 23, 2022
Loretta L.
Alaska
3 reviews
0 helpful votes
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Shipping question
August 15, 2023

Fast response! Got my shipment everything is great!

Date of experience: August 14, 2023
Steven K.
New Zealand
1 review
0 helpful votes
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Wrong colours
December 23, 2022

I ordered the Thomas Earnshaw Men's Watch ES-8232-44, blue dial, and received one with black colour.

Ashford attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 22, 2022
Roque V.
Peru
1 review
0 helpful votes
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Nice
November 22, 2022

First time ordering from ashford, thats why i dont give 5 stars but the service was good

Date of experience: November 21, 2022
Jack T.
Florida
1 review
0 helpful votes
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Nice time piece to add to my collection
February 21, 2023
Updated review

Fast and efficient addition to my collection of watches.

Date of experience: February 21, 2023
Fast service at an affordable price
August 29, 2022
Previous review

Fast service at an affordable price

Date of experience: August 29, 2022
Saman B.
Canada
1 review
0 helpful votes
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HAPPY CUSTOMER
August 29, 2022

Thank you, all as promised. Excellent experience. Fast delivery.

Date of experience: August 29, 2022
joe J.
Virginia
1 review
0 helpful votes
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Quick shipping and good price
November 25, 2022

Easy transaction and good price. Nice that they followed up as well.

Date of experience: November 25, 2022
540 reviews are not recommended
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Ashford Watches
Ashford W.
Customer Service Manager
Typically responds within 17 days
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