Antivirus DealsReviews 740

Just a bit of concern about the product description. I believe I am ordering Maximum Security despite a later, on page, description describing the Titanium Panel.

Happy that it was in fact the Maximum security product. The site should have someone go over it asking the question, "is there any possible misleading information." Fixing that would have saved a lot of questions going to the sales rep. He was a little on the back foot about the issue. But managed to convince me to buy.

You get a link and it sends you to Trend but then there was a major problem. Which of the 101 products do I download? So I know what I bought and find it in the Home and Home Office section but then which of the three do I download? I can see a 64 bit version and there is a 'Full' version - whatever that is. Can AntiVirusDeals.com please prepare us for this, or provide a direct link to the specific product we have bought.

There is a good report for the customer service. They got a Technician to call me up and he installed the first installation for me - yes they can do that from anywhere on earth - just a bit slower if the tech is on the moon.

The only thing I have to say is to let people know that if you have an online specialist help it may take a while. I had to get assistance to download it and have a tech actually get it set up and it took nearly an hour and a half. At no time did anyone say it could take that long. Someone did say it would take a bit to set up but not told it would or could take that long. Anyone with appointments or children may not be able to wait that long and a purchase may be cancelled due to that. I just caught it on a good day for me.