Amish Outlet Store

I am so pleased with the sofa and wine cabinet from Amish Outlet. I opted for brown maple and the pieces are simply beautiful and exceeded my expectations on quality. I have been refinishing furniture for years, so I expect quality finishes.

I had a hard time picking out the upholstery from the Amish Outlet website. In the end, I ordered my own upholstery and mailed it to the builder. I even requested that they send me any leftover upholstery, which was delivered with the furniture.

It was a nice touch that the delivery man last name was "Yoder," a very Amish name, although he did not show up with a horse and carriage!

We just built a new home inspired by the organic architecture of E. Fay Jones, Frank Lloyd Wrights most successful protégée who designed the Thorncrown Chapel and won two AIA awards for it. We have been taking our time to furnish it as its classic contemporary with all glass and stone and the wrong furniture would be a sore thumb! I found the Amish Outlet Store and did my research, I studied their wonderful website and found exactly what we needed. I ordered from them, extremely professional and friendly and six weeks later the delivery truck pulled up and the most beautiful, exquisitely crafted and high quality chairs now grace our dining room greatroom. They are heirloom quality. What a wonderful experience we have had with this company. The quality is over the top and the price quite right. A great experience.

I ordered a bedroom suite from Amish Outlet Store. I have to say that I was a bit concerned because I was buying it site unseen. When I first start looking I was indecisive. The customer service reps walked me through everything. When they mailed out stain samples, I couldn't decide. They mailed me more. I made my decision and waited. It took the timing that they said to arrive. When it was uncovered I was amazed! The craftsmanship is above anything I could have asked for! Seriously beautiful! I got a paneled headboard, 2 custom made night stands, a beautiful dresser and mirror and a chest of drawers. Amazing. And for a mere $500 more than basset or havertys! I could not be happier and only wish I needed more furniture!

Love all the furniture we have gotten from you! We have a side board, 2 recliners, a desk, 2 end tables and they are all beautiful and will last a lifetime. We are thrilled with the quality and know we can count on you, from sales to building to delivery, we are very impressed with you.

Apparently I cannot comment on the manager's comment from my bookcase review. The floor where the bookcase was put was level, the delivery person and I checked that first thing. I didn't suggest the $50 back, it was their only offer, as I would've had to pay several hundred dollars freight to return the unlevel bookcase. One of the magnet closures was broken, and they sent me a new one. The light inside still doesn't work. I used my own shim to level the bookcase. One of the doors wasn't straight, the finish was scratched off where the door hits the frame. I would never do any business with them again! How is it my fault that this bookcase has so many issues?

I went to the Leesburg, Virginia store, and had the pleasure of having Marion A. Assist me with a custom order for a small kitchen table. The table turned out beautiful and definetly an heirloom piece to pass onward to my kids.

Yes I was very pleased with information given on product and how I can go about purchasing and payment.

Wish I could view product with different woods/stains from the options rather than just the web picture of 1 option

Our furniture arrived last Friday, August 17. We are so PLEASED with
Everything! We ordered: Dutch Country Mission bedroom set which included the queen bed (customized with under-bed storage), two three-drawer night stands, chest, 9-drawer dresser with mirror. We also ordered the Arlington Wine cabinet. The workmanship is beautiful, solid and sturdy, everything solid wood. The style of each piece is exactly what I was looking for and we LOVE the soft closing drawers on everything. Robin in Customer Service was extremely helpful with ordering the type of wood and stain selections. She also helped me with getting the bed customization I was wanting.

The other part of this order was the delivery. Daniel Miller was our
Delivery man and he also set everything up. Every piece of furniture
Was securely wrapped and Daniel treated everything with the best of
Care. He didn't bang into the walls, he carefully unwrapped each piece.
He didn't even leave dirty shoe tracks on the floors - a rarity with
Delivery people! He treated our new items and our home as if it were
His own. Daniel was patient as he helped me get the furniture placed
"just so". He was easy to talk to and friendly as he did his work.

I was looking for furniture that was made in the U.S. A and found your
Website. I'm so glad to have found you! Your customer service, quality
Of furniture, and delivery is absolutely top-notch and worth every
Penny. From the moment I received the quote and talked to your customer
Service reps, this has been the best experience. I WILL BE a return customer -- the living room is next!

UPDATE 9/18/23: still waiting. Was told my re-built custom tables would be delivered wk of 9/11/23. Nothing. Emailed end of the week. Was told they're now being delivered 10/9/23 week- another month. No explanation. Called and this time was transferred to a manager who apologized. Stated the order from the builder missed their shipping truck to the Northeast, that only comes monthly! Credited $50. Does not make up for having to wait 2 extra months for my order. There is clearly a communication breakdown with this company and the Indiana builder. Would not have ordered from here in retrospect, especially for the nearly $1000 I paid for 2 end tables…

8/18/23: I ordered 2 custom height end tables 3 months ago and today they were delivered. They're beautiful tables but unfortunately NOT the custom height (6 inches too high) I ordered and authorized full price payment for. Both the delivery gentleman and the salesman when I called admitted the builder mistakenly overlooked the custom height (and so did the company and shipper when shipped- as it correct height was even on the shipping invoice). I've been told the builder will build two more to the correct height. Have to wait another month to receive and no partial refund was offered or granted when inquired…. Just an "I'm sorry". There were at least 2 other companies with the exact same tables for sale- I would recommend ordering elsewhere. Not satisfied. Will update review if appropriate.

My wife and I ordered a number of items from the Amish Outlet Store (AOS): A bed frame, a desk, a leather chair, and a couple wood chairs. The furniture is, on the whole, decent quality; the woodworking skill seems good, in fact. But I have two major complaints: 1) The staining on the bed left some wood exposed (as in, raw wood is plainly visible in multiple areas), which AOS attributed to wood shrinkage. (This was on all the wood inset panels of the foot and head, which could easily have been stained in entirety prior to final construction.) When I asked for matching stain to fix this myself, they wanted to charge me for the stain kit (when they finally responded to my emails). 2) One of the chairs we ordered was apparently built without a seat. I didn't find this out, however, until the appointed shipment arrival day came and went with no chair. Working with customer service to find this out proved to be a deeply frustrating experience; they seem completely disorganized, utterly unapologetic, confused, and defensive/unmoving when it comes to any sort of discount. I will never order from AOS again, and advise anyone looking for well-made wood furniture to keep looking.

Amazing quality. Super happy with purchase, price and product. Everything went smoothly. Even though it is a long wait to get your furniture you won't be disappointed when you wait for quality.

Such an extraordinary selection of highest quality furniture!
I called back after hours. And even though closed, received a call back and was able to complete my order. Friendly and helpful staff!

I'm a returning customer and just bought 5 new pieces, including a custom built cabinet. I worked with Ryan, back and forth, to custom modify a sideboard to meet my need for a linen storage cabinet in my dining room. I had width constraints and I needed enough depth to accommodate placemat and tablecloth storage. I wanted pull out drawers (behind the doors). He worked with me and then with the builder to be sure the specs were exactly as needed. He also helped me to choose rustic cherry even though all my other furniture is clear. He walked me through the stain choices for each of my pieces and then sent samples of the most likely ones. My custom linen cabinet is absolutely beautiful. It is unique. I come from a family of woodworkers, and I know the thought and skill that lie behind all the details that make this piece (as well as my other choices) so beautifully constructed and finished.
To top it all off, Ryan and his colleagues and the delivery team, were all so nice, responsive and helpful. The delivery team was very careful when bringing all these pieces in and helping me get them in the right spot. If I ever have room for more furniture, I will absolutely come back to Amish Outlet.