AMIClubwear

I bought two dresses and when they came in neither zipper worked! They would not even give me store credit and were very very rude. DO NOT BUY FROM THEM.

Customer Support has righted a wrong for me and I am grateful for that. I absolutely love this site and will continue to order from them.

I have purchased shoes from Amiclubwear before and always receive quality shoes. If you are looking for a deal this is the site for you!

I placed my order on Oct 14th for 3 Halloween items and I never received any shipping confirmation even after multiple emails and repeated phone calls for which I was met with no response. I had to comment on their Instagram page complaining about the situation before I received a half hearted response which simply said they would follow up on Monday since it was Friday that I commented. Monday came and I received no message from the company so I messaged them again on Instagram and again I was told that they would follow up. I replied that I was told that before and I demanded to know if my order had shipped or not and I was met with no reply. I finally received a shipping confirmation on Oct 26th through email that my package would arrive on the night on the 30th. I already had a ticket booked to travel on the 26th so at that point I began to look for costumes elsewhere since that costume was of no use to me. I messaged them through Instagram on Oct 30th that I wanted a refund since I am returning this package (that is unopened) today, Nov 3rd, and I have been met with no response.

I ordered SO many shoes and boots from this website. As long as the boots weren't suede material, they were GREAT quality. Nicely made, rubber soled, etc. ANY suede boots I ordered from them were some weird fuzz-covered canvas material. If I walked up a stairway and rubbed the material too hard, the "suede" rubbed right off down to the canvas-like material. Also, even SOME of the nicer boots I've ordered were badly crafted. After wearing them twice, the Sean down front of the ankle would split straight up the curve line between the foot and the spot that curves up the ankle towards the leg area. I've literally ordered at LEAST 15 pairs of boots from AMI and the suede ones - fabric rubs right off... the ones that aren't suede, the seam in the front that curves from the foot/through the ankle into the leg splits. I'm writing this review because as I went through my old shoes this past weekend to make room for my new boots received over the holiday --- I kept TWO pairs of AMI boots. Like I said, I've ordered many boots... and I kept TWO. As for their clothing, however -- I still have a decent amount of shirts and sweaters I've ordered from AMI.

The only reason I decided to make a purchase from this seller again was because I was left with store credit after a return, otherwise I would have NEVER purchased from them again. I ordered a Halloween costume from them back in October, and had to wait 2 weeks to find out from them that it was sold out.

I purchased 6 items, and after a week, I received ONE item. Another week passed by, and I received ONE more item. I was irritated at this point, because it had been two weeks, and they did not contact me telling me why my order was taking so long to process. So I called the company, and after waiting on hold for literally 20 minutes, I finally was able to speak to a customer service representative. This representative seemed like her mind was scattered all over the place, and it took her a long time to finally give me the information I requested. It turned out that the other 4 items that I ordered were out of stock.

I had a horrible experience with this seller. Not only did they charge the full amount to my PayPal account (I even left my reference number for the store credit like they asked in the comments section of my order), but I had to email them after waiting 3 days after submitting my order to see why I was charged the full amount. They did not process my store credit until I called them (and waited on hold for 15 minutes!). Then, after waiting two weeks to receive my order, nobody contacted me to tell me that my items were out of stock. I had to call them to find out the status. She refunded me the INCORRECT amount, and now they expect me to wait 3-4 weeks to receive a CHECK instead of refunding it into my PayPal account.

To sum it all up, this company has the worst service I have ever had to deal with. The Customer Service is near non-existent, and although the prices are great, I would not mind spending a little extra at other stores to not have ever put up with this kind of mess again.

Save yourself a headache, and stay away from this place!