Great, streamlined website for easy ordering and checkout. I love the shoes I picked out, and look forward to receiving them.
I used to suffer with pain in my heels, but not since I started wearing Altra shoes. I'm not much of a runner. I purchase the shoes for comfort.
Great service but the shoe just doesn't work for me... I already called about the 30 day guarantee... but still haven't received the return address
I love your shoes and I understand how to increase shoe size for running
But Alta shoes sizing seems to be all over the place making it very difficult to determine what size to order
Very frustrating
I have ordered 7 pairs of shoes from your company so far and am still having trouble when determining what size to order
This recent order of the casual shoe I ordered in an 8 because your shoes are always at least one full size too small compared to shoe sizes from anywhere else I have ever tried in the USA
I usually wear a 7 so I ordered an 8 from you hoping this would be accurate for a casual shoe NOT a running shoe where I want a size larger than my foot. Sometimes a 9 in Alta shoes sometimes 8 sometimes 8.5?
I read the reviews carefully to try to make a better guess what size to order but often feel it is no more than a guess which is ridiculous
Anyway, the eight is way too small I cant even get the shoe on comfortable feels like I would need two full sizes more than my usual 7 just to fit!
But I read the reviews and most women who did that found the shoes too large and slipping of their feet
I will Return the shoes
In the past I have order two pair in two different sizes and kept both trying to make them work
Or giving one away
I cant keep doing this
But I love your shoes as they have cured many issues for me with pain when running etc
Including plantar fasciitis which is now gone! For two years just from only wearing Alta running shoes!
Im sure you have noticed many reviews of Complaints about sizing
Please correct the issue
Thanks
Jeanie
When you love a brand of shoe and are so excited to get the latest and greatest, the online shopping process is so simple
Have ordered recently 3 pairs and can't believe I waited so long to order. The zero heels/soles are great. Believe more pairs are in the future.
Very easy website and helpful with selection and fit. I use there running tips to help with my running and now my wife runs in Altra's as well
Cant say enough about you guys I have had about 8 pair now and this will be my first pair that I logged in and bought a pair.
Just placed my order and was very easy to do. I have not received my order yet, so will further evaluate when I do.
My order required a call to customer service, but rep was extremely helpful and was able to resolve my problem and answer all questions.
Felt that the shoes needed to be more every day and more styles that person in the workforce could use
I am new to the Altra brand and found it very easy to navigate this site! I will return to this site, as well recommend it to my friends!
I love my shoes. On on my second pair. I couldnt be happier with them. They fit as advertised, meaning, they fit just like my normal shoes.
Altra is my favorite running shoes. So far i had 4 pairs and 1 pair coming. Continue to make your product better. Keep it up!
I have purchased many different running shoes in my lifetime but these are by far the most comfortable shoe I've ever worn.
The descriptions and reviews of each model make ordering very easy. Is was disappointing to see that many models in large sizes were sold out
Both pair shoes delivered today. Fit perfect and super comfortable. Thank you for the excellent service
We called Altra to get some pointers on what shoes to order (we didnt grab her name) but super helpful!
I've come to realize that Altra running shoes have quickly become my favorite shoes ever! These two shoes will be my 3rd pair of Altra's to own.
Overview
Altra Running has a rating of 3.2 stars from 147 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Altra Running most frequently mention and toe box. Altra Running ranks 1st among Running sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members