I order a variety of products from Allivet and they get to me in a quick manner. I just wish the free shipping amount was lowered, I'd then use them for all my purchases instead of shopping around other sites.
We have ordered both our dogs medicine here for years. They are almost always the cheapest. I do hate shipping cost if you don't order 50. Could be more coupons. Medicine always comes quick. Website is easy for reordering.
My dog needs medicine every month. Allivet is professional and thorough when following up with veterinary facility to get the prescription renewed and thereby setting up auto ships so I never run out!
Took ownership of order issues and went above and beyond to rectify problems when shipping service mis-delivered the package. Sent the dog's medication overnight even though it was not Allivet's faulty or responsibility.
New to Allivet and could not fault the customer service personnel. They are patient and very thorough. They go out of their way to achieve satisfaction for all. Lovely ladies. Thank you so much, as an International Customer I am thrilled with my products, communication and turn around time, simply brilliant.
I've been buying my dog's heart medications from Allivet for several years now and have always had a good experience. Prices are low, delivery is quick and staff has been pleasant to talk with. I recommend them to everybody.
I've been ordering my pet's medication from Allivet for over a year now. Allivet's prices are lower than other online store. Allivet responds quickly to fulfill my order and reach out to my vet with any questions or refill authorizations needed. I can rely on them.
I'm shocked to see negative reviews & accusations here. I use Allivet every few months and have had excellent customer service, prompt shipping, and medications of obvious quality. My dog's ongoing skin issues clear within days of starting on his meds, which arrive really fast even when I don't specify overnight or 2-day. My only issue is that they send constant email updates about my order- 2 confirmations, 2 shipping confirmations... 2 of everything! But that's hardly a complaint, just superior service! I would (and have) recommend Allivet to everyone.
My dog has canine cognitive disorder and needs monthly meds. My Harris Teeter pharmacy was going to charge me over $300 for a monthly supply of his medicine. I can get it through Allivet for $80/month. Shipping is extremely fast.
Allivet has saved me money over the past few years, though Chewy is getting on board with their new prescription products. The problem with Allivet is that I've paid for expedited shipping several times and always regretted it because the packages still arrive in 5 to 10 days. This includes second day. I've also had them accept an order then not be able to fill it for a considerable time. That was a while ago, but they always take longer than Chewy or 1-800-petmeds.
When I've waited almost too long to order my pet's refill, Allivet has been very dependable. They promptly deliver her medicine within 2 - 3 business days. If the vet doesn't respond right away, they send me emails to let me know. It's been a breeze to complete any orders on their website. Plus they provide the Norton Security Guarantee.
Got to admit I had some concerns about ordering prescription medication online but Allivet made the process far easier than I ever imagined and at a much lower cost than I've been paying my veterinarian.
I will certainly use them again and possibly for more products.
Excellent medicine, but pricey for small content, we are sure the manufacturer can do better either in volume or price or both. This type of Pharmacy dealings is a contributing cause to the lack of progress in Cancer treatment in humans, good drugs, but unaffordable. Will I still purchase this, Yes because my pet needs it, but look at how many little pets/owners can't afford it. So Sad.
I do not have a single complaint with this company. They make it so easy. They call my vet, keep track of when she needs her refills, and get it to me as needed. Their pricing can not be beat. Very grateful I found them.
The prices were almost less than half of what my vet charges for the monthly medicine my dog needs. Oddly, though, the package gets here quicker when I am able to get free shipping. Can't figure that one out!
I wish I had known about this service when our cat was first diagnosed with cardiomyopathy. Our vet has provided wonderful care and advice, but we have spent a lot of money on his prescriptions. Thank goodness we found Allivet.
When my dog was diagnosed with congestive heart failure last year, I was told he would have to be on medication for the rest of his life. The doctor's office was charging an arm and a leg for the prescriptions that Max needed, so I did some digging into online pet pharmacies and found Allivet. The cost is half (I think a little more than half) of what my vet was trying to charge. Shipping has been decently good--not impressively fast, but not slow either. I've never had an issue and it's been good saving money!
I've been pleased with my orders so far, however the first order took a bit of time and my auto re-order was processed a day early. I'm learning how the website works to make it more useful for myself.
The prices are good for my dog's cushing's medication (at least I haven't found them cheaper anywhere else). It's definitely worth it to do the auto refill and get the Rx from your vet on file, otherwise can take a bit of time to get the order filled. Other than that, it's been great so far!
I have been purchasing my Cat's insulin for 2 years. Never had any problems with customer service or delivery. Saves us about 100.00 every 6 weeks well worth the price for next day cold shipping. Great great great place
Overview
Allivet has a rating of 2.9 stars from 4,211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Allivet most frequently mention next day, credit card and last time. Allivet ranks 103rd among Pet Meds sites.
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- Hialeah, FL, United States
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Business History
On September 23,2011 Allivet earned the Veterinary-Verified Internet Pharmacy Practice Sites (CM) accreditation through the National Association of Boards of Pharmacy® (NABP®). Allivet successfully completed the rigorous accreditation process by demonstrating the professional operations of the pharmacy, including the maintenance of policies and procedures that protect the veterinarian-client-patient relationship, ensure the appropriate handling of prescription medications, provide appropriate medication information, and ensure quality pharmacy practices are continuously offered to our clients.
On October 1,2013 Allivet was awarded the Bizrate Circle of Excellence, one of the largest sources of consumer-generated reviews of online retailers in the United States. The award recognizes retailers that received outstanding online customer satisfaction ratings in each of seven key satisfaction indicators throughout a one-year period, as rated by their own, verified customers. Earning the Bizrate Circle of Excellence Award signifies a retailer’s unwavering commitment to its customer’s satisfaction.
On Dec 12,2013 Allivet was selected to join the Google Trusted Store program. The Google Trusted Store badge is awarded to ecommerce sites that demonstrate a track record of on time shipping and excellent customer service.
Keeping customers and their companions animals in mind, Allivet strives to provide the highest quality products at the lowest prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members