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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I don't like that the website pressures you to make an account
So far very efficient! Looking forward to receiving my book. Thank you
Love being able to find what I am looking for! Thank you for having such wonderful choices!
Order Cancellations need to be more readily available, btw.
Great site to search and find large print books. Thanks.
Ease of locating desired book and of purchase made my shopping experience pleasant.
Books listed "starting at $2.72": I couldn't find. I searched many copies and it was not at that price. Maybe the listing needed to be updated.
However, You are my go to source when I'm looking for a book in great condition and a fair price.
Book added to my cart disappeared when I logged in. I couldn't wait for it to age out, so I had to choose another one. Obscure book, not a book in high demand, so I know I was not beat out. Cookies/token need to work better.
The website works well but everything really is dependent on the sellers themselves, so we'll have to see how my purchases actually work out
Any book I want I can find it here at a resonable cost. Plus they are in excellent shape.
Always have the books I want, great condition and good price.
I love Alibris! Always amazing and cheap books that ship fast.
Easy. Able to reach out to the bookseller with questions. A lot of choice. And thanks for the coupon.
I have ordered several times, always got the books in the condition as described. Didn't need to contact customer service. Only oddity that you need to be aware of is the price of shipping. $3.99 per book, or $2.99 for every additional book from the same seller. Gotta factor that into the price.
Never received book. Misplaced my order number so I'm screwed. They have conveniently blamed Covid-19 as rendering them incapable of contacting via phone.
Thank you page takes a while to load, but found what I wanted
They will list books as very good condition even when the cover is falling off, then refuse to refund your money even when you've returned the item. Stay away.
I placed an order for a number of books on the 4th July and Alibris charged me Euros 1,750.26 to my credit card. To date, only some have turned up. I put in a claim for the others about 6 weeks ago. I received an acknowledgment that I was to expect a reply within 48 hours. Nearly 6 weeks later I am still waiting.
This place doesn't even send your books as a whole instead they do 3.99$ for every 1 book you buy because they want to milk your money. Also, They offer "Free shipping" This is a goddam lie. They are just going to put 3.99$ for every 1 book. This makes buying cheap books frustrating because whats the point of paying more for shipping then your paying for the book? In my situation the shipping is 1/3 of the books price. Absolutely pathetic.
We purchased many text books from Alibris, and never had any issue. It provides tracking number for me to know when we could receive those books. Only once, the book came with bad condition because I purchased from 3rd party seller on Alibris, but Paypal helped to deal with it. Overall, it's good book seller as alternative source of Amazon. If you don't expect a company with 7/24 customer service, you purchase book directly from Alibris, not 3rd party seller selling on it. It's all good, and we did find some book with good price from Alibris. If you plan to purchase from 3rd party selling listed books from Alibris, it will be better to pay with Paypal letting Paypal to deal for it since Alibris won's have customer service able to deal with it. Overall, it's good book seller, and we used it more offen than Amazon now since it has more text book for our kids.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members