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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great source for old and out of print items. Vendors are easy to deal with and shipping is usually very fast.
The ordering pages are totally confusing, as are the "savings" I only stayed with it
Cause I'd already spent so much time.
Has been a convenient, pleasant experience so far.
Amazing website and many options to pick from! The prices are amazing, the items you'll discover is just dang cool.
Amazing website and many options to pick from!
Item arrived all good, delivery time was good too.
Easy to find what you are looking for and good selection.
I love this site. I am in two book clubs and your book business is very helpful.
Good prices and selection. Delivery has been consistent.
Book search was easy. The navigation of your site and checkout was simple, and straight forward.
Thank you.
Fabulous price ($5 for new hardcover) and low shipping costs, which I got even though my order wasn't over $25, as some retailers are wont to do.
Alibris has a fantastic selection, and it's always nice to build my library and support independent booksellers at the same time.
I purchased a hard-cover book at a extremely fair price. The book and the process was just as described. Thanks!
Quick and easy to find items and reasonably priced.
Its ok should be able to store credit cards an change email
I added some items for checkout but they disappeared after some time. Maybe they are set to timeout?
Quick and easy I bought from you before and it has always been a pleasure
I had a free book, then I didn't. I ha a coupon, then I didn't. Must I join the nefarious Capital One to get a discount---no thanks. It has take3n me a long time to order because I kept getting wrong password etc and writing this has increased the time in order to purchase. You are good for one more try when I want a book but if I continue to have this much trouble--well, I am sure you understand.
The books that I wanted were easy to find and quite reasonably priced.
I enjoy the selection, the ease of finding what I'm looking for.
Shipping was expensive... This was the reason for 4 stars
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.