Sitejabber Website Reviews and Complaints
business logo of Alibris

AlibrisReviews 102,278

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
How would you rate Alibris?
grey star
grey star
grey star
grey star
grey star

Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
805
value
8,958
shipping
8,948
quality
8,942
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Angela B.
Unfollow Angela B.
Send Message
Share Review
Report Review

I like to do online shopping on this web-sides because books price are fair and deliver on time.

Date of experience: May 15, 2021
Texas
1 review
0 helpful votes
Follow diane K.
Unfollow diane K.
Send Message
Share Review
Report Review

No $5.00 coupon applied to order
June 14, 2021

No $5.00 coupon applied to order. Issue me a credit if you do not give me the $5.00 you promised on your web-site or you'll never hear from me again.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 15, 2021
California
1 review
0 helpful votes
Follow william M.
Unfollow william M.
Send Message
Share Review
Report Review

Love Alibris, one of the best uses of the internet

Date of experience: May 15, 2021
Minnesota
1 review
0 helpful votes
Follow Sandy A.
Unfollow Sandy A.
Send Message
Share Review
Report Review

So far so good
May 15, 2021

So far so good. Ordering the book was very easy online. Hopefully, everything else will go as smoothly.

Date of experience: May 15, 2021
Florida
1 review
0 helpful votes
Follow DEWAYNE H.
Unfollow DEWAYNE H.
Send Message
Share Review
Report Review

I am so happy u have the music i like. Down the road i will shop for more music. Thank u!

Date of experience: May 15, 2021
New Hampshire
1 review
0 helpful votes
Follow Jeffrey U.
Unfollow Jeffrey U.
Send Message
Share Review
Report Review

So far so good lets see how long it takes to get the book

Date of experience: May 15, 2021
Arizona
1 review
0 helpful votes
Follow Malcolm V.
Unfollow Malcolm V.
Send Message
Share Review
Report Review

I can almost always find what I am looking for. Response time is always reasonable.

Date of experience: May 15, 2021
Arkansas
1 review
0 helpful votes
Follow Thomas L.
Unfollow Thomas L.
Send Message
Share Review
Report Review

Easy to order
May 15, 2021

Easy to order. Please ship quickly and I'll promote with another 5 stars. Thank you.

Date of experience: May 15, 2021
Missouri
1 review
0 helpful votes
Follow Sandra U.
Unfollow Sandra U.
Send Message
Share Review
Report Review

Thank you for your good prices, not the shipping though

Date of experience: May 15, 2021
Arizona
1 review
0 helpful votes
Follow Diana W.
Unfollow Diana W.
Send Message
Share Review
Report Review

Love finding the books I need for a reasonable price!

Date of experience: May 15, 2021
Mississippi
1 review
0 helpful votes
Follow Jon J.
Unfollow Jon J.
Send Message
Share Review
Report Review

Best price available and lower shipping costs. We'll see how long it takes to get here.

Date of experience: May 15, 2021
Arizona
1 review
0 helpful votes
Follow Adrianna D.
Unfollow Adrianna D.
Send Message
Share Review
Report Review

It was pretty quick and easy to find what I wanted

Date of experience: May 15, 2021
California
1 review
0 helpful votes
Follow William T.
Unfollow William T.
Send Message
Share Review
Report Review

Good book description, selection, and good seller ratings

Date of experience: May 15, 2021
Alabama
1 review
0 helpful votes
Follow Barbara Z.
Unfollow Barbara Z.
Send Message
Share Review
Report Review

I've had no problems finding what I was looking for. I've shopped with Alibris some years ago and am pleased to know that you are still in business.

Date of experience: May 15, 2021
Kentucky
2 reviews
0 helpful votes
Follow Sofia C.
Unfollow Sofia C.
Send Message
Share Review
Report Review

I love how easy is to find books and all the options that they offer. Really great website to find books at a reasonable price.

Date of experience: May 15, 2021
Canada
1 review
0 helpful votes
Follow Kemp H.
Unfollow Kemp H.
Send Message
Share Review
Report Review

I wish that I could see the upfront shipping rates immediately. In one of my orders some sellers charged a premium rate for sending dvds.

Date of experience: May 15, 2021
Canada
3 reviews
0 helpful votes
Follow ruth V.
Unfollow ruth V.
Send Message
Share Review
Report Review

Had one copy of the book I wanted at an affordable price.

Date of experience: May 15, 2021
Illinois
1 review
0 helpful votes
Follow Chad Q.
Unfollow Chad Q.
Send Message
Share Review
Report Review

Easy to find the items I was looking for. Comparable prices were also helpful!

Date of experience: May 15, 2021
North Carolina
1 review
0 helpful votes
Follow Joseph S.
Unfollow Joseph S.
Send Message
Share Review
Report Review

Simple, easy, way to shop for books. In seconds my book was on its way.

Date of experience: May 15, 2021
Texas
1 review
0 helpful votes
Follow Donna H.
Unfollow Donna H.
Send Message
Share Review
Report Review

The selection of books is good and the ordering processes were easy. Now I need to see how the delivery service is

Date of experience: May 15, 2021