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AlibrisReviews 102,083

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
803
value
8,874
shipping
8,864
quality
8,858
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Your check-out forms & information are the easiest I've ever used. It allowed me to sign-in after I'd chosen the book, and it allowed me to update my credit card without having to go back a page. Thank you!

Date of experience: May 11, 2021
Pennsylvania
1 review
0 helpful votes
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I have ordered from here before and have had no problems.

Date of experience: May 11, 2021
Oregon
1 review
0 helpful votes
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Your "good" category is much too broad. I have received "good" books that I considered fair to poor. One "good" listed today said the book was bent and would not lie flat; that is at least only fair and maybe poor. "Good" should allow some, but minimal, highlighting or marking of text. I do not like having to return, or get credit for, books that I would not want to keep.

Date of experience: May 11, 2021
California
1 review
0 helpful votes
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As previously noted, your site seems to think I have left something I'm the shopping cart when I have not. You need to fix your software.

Date of experience: May 11, 2021
Georgia
2 reviews
0 helpful votes
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It is pretty good but shipping is super annoying so if it was a little bit cheaper that would be better.

Date of experience: May 11, 2021
New York
1 review
0 helpful votes
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I had never ordered a book before so it was a little confusing but all in all was able to figure it out. Now for your defense online ordering is new to me so I probably made it more difficult then needed. Thankyou

Date of experience: May 11, 2021
Puerto Rico
1 review
0 helpful votes
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He recibido todos los libros en excelente calidad

Date of experience: May 11, 2021
Canada
1 review
0 helpful votes
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I had some questions and both seller and Alibris support were very helpful.

Date of experience: May 11, 2021
Texas
1 review
0 helpful votes
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I always depend on you for great service and have not yet been disappointed.

Date of experience: May 11, 2021
Michigan
1 review
0 helpful votes
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I like how easy it is to compare the prices and conditions of used books from different sellers.

Date of experience: May 11, 2021
Minnesota
1 review
0 helpful votes
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Found everything I was looking for quickly. Choices were clear.

Date of experience: May 11, 2021
Florida
2 reviews
0 helpful votes
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I have used you before
May 11, 2021

I have used you before. Great prices, fast shipping!
Thanks...

Date of experience: May 11, 2021
Louisiana
1 review
0 helpful votes
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Mobile browsing is difficult at best. When choosing next page, it appears at the bottom and you have to scroll up, then down to get to next page. Add page search at top of page. All books coming from same seller. Shipping is too high. Items should be bundled at shipped at book rate. Not happy.

Date of experience: May 11, 2021
GB
2 reviews
0 helpful votes
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Your wonderful colleague Sumo Murmu helped me in just minutes after another copy was lost in the post. Thank you so much!

Date of experience: May 11, 2021
Florida
1 review
0 helpful votes
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I like the coupons that are offered. I'm a grad student paying for my own books so these discounts are really helpful. Also, I'm worried about when this access code should arrive, but I was pleased to see a trackable shipping option.

Date of experience: May 10, 2021
Colorado
1 review
0 helpful votes
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It's easy to find the best titles at the best price! Enjoyable shopping experience!
Thanks!

Date of experience: May 10, 2021
Connecticut
1 review
0 helpful votes
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Fast checkout and the cart optimizer feature (and coupons) are why I keep coming back to Alibris first for all my media needs!

Date of experience: May 10, 2021
Minnesota
1 review
0 helpful votes
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Ability to find the books I'm looking for from vast choices and love the cart optimizer option!

Date of experience: May 10, 2021
North Carolina
2 reviews
0 helpful votes
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Very easy to find what I was looking for + quick check out!

Date of experience: May 10, 2021
Florida
1 review
0 helpful votes
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It was good, but I had trouble finding the J. D. Robb books. I kept getting collections, which is not what I wanted, but I eventually found the 2 books I was looking for.

Date of experience: May 10, 2021