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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick and easy! Thank you for not asking for phone number. Will be back
Not much to tell. Ordering interface is pretty normal.
Best prices on all of the books I am looking for. I can pick my own price based on books condition and pretty fast shipping
I have a coupon code for $5 off and free shipping. The website would not allow me to use my coupon, but kept replacing my coupon with their lesser coupon.
It seems that I had to enter my credit card information two or more time before the order was accepted. Also, I tried several time to create an account. When I clicked Save and Create, it just sent me back to the Save and Create Account page. Very possibly operator, me, error. I would like to create an account. Help would be appreciated or, I will try at your local store at ******* area.
I love Albris. It allows me to indulge in my passion for reading without killing my pocket.
Very easy to navigate. Vast selection of books in various conditions.
Huge selection of books. Great prices too! Glad I found this site
Had a problem, sent an email to Customer Service, received a response that did not really address my problem. Problem may have been resolved but i seem to be having trouble completing my order.
Quick & easy-good price too!
I think S&H was reasonable
Changing my mailing address was a complete mess. Someone in IT should address it.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.