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AlibrisReviews 101,829

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
794
value
8,765
shipping
8,755
quality
8,749
This company responds to reviews on average within 1 day
Texas
2 reviews
0 helpful votes
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I finally found a movie I have been looking for. Alibris finally had a source for it.

Date of experience: July 7, 2021
Maryland
1 review
0 helpful votes
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Great experience
July 7, 2021

Great experience - my only complaint is that my cart often "times out" if I leave it for too long

Date of experience: July 7, 2021
Iowa
1 review
0 helpful votes
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So far so good
July 7, 2021

So far so good

Date of experience: July 7, 2021
Ohio
1 review
0 helpful votes
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Good quality books
July 7, 2021

Good quality books

Date of experience: July 7, 2021
California
1 review
0 helpful votes
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Easy to find the book I wanted; easy to compare vendors offering that book.

Date of experience: July 7, 2021
Montana
3 reviews
0 helpful votes
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Your site was very easy to use and understand except for the double price. Were it said 10.00 and next to it it said something like 99.00. That was a big confusing. Otherwise I liked it a lot. If I get my movie in a timely manner I may buy more from you.

Date of experience: July 7, 2021
Colorado
1 review
0 helpful votes
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Alibris is my go-to first choice for books. Has been for years.

Date of experience: July 7, 2021
Pennsylvania
2 reviews
0 helpful votes
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Love the options to shop for rentals, used, or new and the sorting feature which let's me find the condition I want!

Date of experience: July 7, 2021
New York
1 review
0 helpful votes
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So far so good
July 7, 2021

So far so good. Sometimes the delivery takes a long time.

Date of experience: July 7, 2021
Georgia
2 reviews
0 helpful votes
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This is not my first experience with Alibris--but as usual, I was able to find the book I've been looking for, to order it, and to check out smoothly and quickly.

Date of experience: July 7, 2021
New Jersey
1 review
0 helpful votes
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You have a book I'd been searching bookstores for - thanks!

Date of experience: July 7, 2021
Pennsylvania
1 review
0 helpful votes
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I was disappointed that the books I chose yesterday, but had not ordered because I wanted to add more today, didn't stay in my shopping cart.

Date of experience: July 7, 2021
Colorado
1 review
0 helpful votes
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You almost always seem to have what I'm looking for, and today was one of those times you pointed me to something I didn't know I was looking for!

Date of experience: July 7, 2021
New York
1 review
0 helpful votes
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Very good..
July 7, 2021

Very good.
I just don't appreciate the days
They said 3-14 days.
3-5 would be better.

Date of experience: July 7, 2021
Alabama
1 review
0 helpful votes
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Found exactly what I was looking for in seconds. Very happy with my purchase.

Date of experience: July 7, 2021
Puerto Rico
1 review
0 helpful votes
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Muy buena aunque los costos de envio muy altos

Date of experience: July 7, 2021
Texas
1 review
0 helpful votes
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I like how the prices on the site are actually affordable! I got some dc rebirth comics before and was actually surprised how good the comics condition was even when the price was $3. I hope the price of TMNT IDW collections drop soon because I really want to get my hands on those.

Date of experience: July 7, 2021
Oregon
1 review
0 helpful votes
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You actually aren't to blame
August 6, 2021

You actually aren't to blame. My frustrations come from a long line of internet deterioration, offensive language by sellers, and complete breakdown of the process of getting information, personalized services, and satisfactory experience involved in buying things online or on the phone. You should cater the whole experience to your customers' satisfaction and ease, which 90-98% of online and telephone businesses no longer do. The internet has overused its usefulness and reason for being which was supposed to be blah blah blah speek and all that otaaher $#*!. Speed? It takes ridiculously long times just to get extremely simple and straightforward info or do some simple transaction, which negates all the benefits and then some. People are trained to think this is all necessary and this is the wave of the future rather than a tsunami that is flooding the whole city, town, and landscape. Ig's over unless we can curtail the unregulated use of health-damaging and reproduction-altering electromagnetics such as microwaves, wifi, dumb meters, and other such genocidal electromagnetic assault devices. People need to read up on this subject or suffer teh consequences of trusting anyone in a corporate board room, high position in government, or who is a soldier for these homicidal scammers.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2021
Georgia
1 review
0 helpful votes
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First time ordering
July 7, 2021

First time ordering. Was a little surprised at the extra charges of shipping ($3.99 per book) and tax at the end, unlike Amazon Prime.

Date of experience: July 6, 2021
Georgia
1 review
0 helpful votes
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Great
July 6, 2021

Great. Book I ordered a couple weeks ago was like new and came very fast.
Thank you!

Date of experience: July 6, 2021