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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I finally found a movie I have been looking for. Alibris finally had a source for it.
Great experience - my only complaint is that my cart often "times out" if I leave it for too long
So far so good
Good quality books
Your site was very easy to use and understand except for the double price. Were it said 10.00 and next to it it said something like 99.00. That was a big confusing. Otherwise I liked it a lot. If I get my movie in a timely manner I may buy more from you.
Alibris is my go-to first choice for books. Has been for years.
So far so good. Sometimes the delivery takes a long time.
Very good.
I just don't appreciate the days
They said 3-14 days.
3-5 would be better.
Found exactly what I was looking for in seconds. Very happy with my purchase.
Muy buena aunque los costos de envio muy altos
I like how the prices on the site are actually affordable! I got some dc rebirth comics before and was actually surprised how good the comics condition was even when the price was $3. I hope the price of TMNT IDW collections drop soon because I really want to get my hands on those.
You actually aren't to blame. My frustrations come from a long line of internet deterioration, offensive language by sellers, and complete breakdown of the process of getting information, personalized services, and satisfactory experience involved in buying things online or on the phone. You should cater the whole experience to your customers' satisfaction and ease, which 90-98% of online and telephone businesses no longer do. The internet has overused its usefulness and reason for being which was supposed to be blah blah blah speek and all that otaaher $#*!. Speed? It takes ridiculously long times just to get extremely simple and straightforward info or do some simple transaction, which negates all the benefits and then some. People are trained to think this is all necessary and this is the wave of the future rather than a tsunami that is flooding the whole city, town, and landscape. Ig's over unless we can curtail the unregulated use of health-damaging and reproduction-altering electromagnetics such as microwaves, wifi, dumb meters, and other such genocidal electromagnetic assault devices. People need to read up on this subject or suffer teh consequences of trusting anyone in a corporate board room, high position in government, or who is a soldier for these homicidal scammers.
First time ordering. Was a little surprised at the extra charges of shipping ($3.99 per book) and tax at the end, unlike Amazon Prime.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.