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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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No complaints. I like the simple page designs of the site.
I can always find what I'm looking for at Alibris.
I was not happy that you cancelled my order. You should not have listed the book for sale
Easy & quick & good price for the things I needed.
My order was over $56 but I was not allowed to use my coupon!
Quick and easy, and a great deal on the book! Thank you
I buy books from alibris several times a month. The dollar off coupons used to work, but haven't lately. Otherwise, I am usually pleased.
Helpful and many books to choose from with reasonable prices!
Perfection. You have the book I want >you have a way for me to get it > I've got it.
I always go to Alibris first for my books and movies!
Only reason for NOT 5 stars is I Thought I had completed my order, and was waiting for weeks for delivery. Had to find web site and found books sitting in "My Cart". An extra email would have been nice to prompt me to finish.
First time here. Seems good so far. The proof will be when my order comes in!:-)
Wish there were general categories to find books we don't know the title of.ty
First used book site that had the books I wanted at a very good price.
After getting through the signing up, it was fairly easy.
Quick and easy to shop here. I can't wait for my book to arrive thank you!
Average but one of the cheapest place to buy a book. Sadly no free shipping. Only certain books.
I think I may have bought this from you before, but cancelled order by mistake.
Very nice. Easy to use but some sections showed up more than once
After i change my password my order was lost thank god the next day it show
Up
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.