Adore Me has a rating of 3.5 stars from 13,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Adore Me most frequently mention great quality, fast delivery and timely manner. Adore Me ranks 1st among Lingerie sites.
Thank you, Adore Me! Your bras and panties & lingerie have always been first class. High quality, beautiful, true to size fit and awesome customer service keeps me a loyal customer!
I was happy that the sizing seemed to be spot on. I shopped clearance so options were limited, but what I got was cute and affordable! The lift on the push-up style is not my favorite, but the cups on other things are great. Hoping to catch another good sale.
Everything came as expected. I got a red satin two piece with bow on but and over breasts. But my breasts wouldn't stay because the satin is too slippery. I got the right size and everything.
The items that I purchased fit as expected and were of good quality. Highly recommend!
Happy with my purchases. It was great! Thanks Adore Me
Always great service when ordering from the company.
Very cute set. Annoying amount of emails to follow however.
Looking for a little spice at play time with my boyfriend for his birthday/ valentine day
It is always excellent. I pick and order for my wife and she has always be happy about the product.
So comfortable and true to size. Super cute and love them.
My new pj's are comfy and fit as expected. And they were delivered faster than I anticipated, despite being ordered only 1 week before Christmas.
The clothes fit beautifully and look amazing love them! The customer service is also very good. Really enjoyed my purchase thank you!
My order was smooth, everything arrived on time and in great condition. The items I purchased were beautiful. I am very happy with my experience and will order from adore me again.
Nice quality and very durable. Lasts a long time, and the material is awesome
Adore Me is an amazing shopping endeavor from start to finish. The selection, pricing, shipping, return process, and overall quality of the customer experience is truly remarkable. I could not be happier with how I look and feel in the products I purchase here. Do not hesitate to shop here - finalize your cart now!
Loved all of my items but chose only 3 since I'll be getting still every month now!
It's didn't fit the bra scrunched up in front terrible
I was excited to try the Elite Box and at first it seemed to be going well. However, upon its return the company claimed I did not include one of the returned items in the box. I had included it and there was no way to prove my integrity as I no longer had the box. They did charge me for the item I do not have which made the experience very overpriced for what I actually kept. This is a risk if you buy their box.
Hi Alison.
Thank you for reviewing us!
We are sorry to hear that your returned box failed our inspection. However, we see that you were provided with a refund of the penalty fee.
Kindly note that to be accepted back at the warehouse, all Elite sets need to be returned in their entirety and their new, unwashed, unworn, undamaged condition.
Our customer service is available to assist you with any issues you may have.
Best wishes,
help@adoreme.com
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Marketa,
Thank you for reviewing us!
We are very sorry to hear that the product you received was not perfect for you.
We appreciate all feedback. Therefore, let me inform you that I have already sent yours to our Design Team for review and consideration.
I have already assigned your case to a representative, who will contact you by email regarding this matter.
Please let us know if there is anything further we may do to help!
Best regards,
Adore Me
help@adoreme.com