AbleCommerce Reviews Summary
The company is recognized for its reliable and secure products, with customers appreciating the standards-compliant HTML output of its shopping cart software. This reputation for quality positions it favorably against competitors. However, feedback consistently highlights significant concerns regarding customer service, particularly slow response times and usability issues during implementation. While customers value the overall reliability of the offerings, the need for improved support and service efficiency is a recurring theme. Addressing these customer service challenges could enhance satisfaction and strengthen the company's market position.
This summary is generated by AI, based on text from customer reviews
This is the shopping cart that I finally went with but it has its problems - I am using Ablecommerce software for my online business. I found its HTML output to be more standards compliant than its competitors. Ablecommerce has a issue with customer response time and I find that to be disadvantageous. I also find their implementation not that perfect from usability standpoint. However Ablecommerce in my opinion is reliable, secure and reputable than most of its other competitors. I just wish they had better customer service.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Over the past few years, we have completely changed our customer service model. With all purchases, we offer 1 year of free technical support. We answer our phones and provide timely responses for support questions and issues. Thanks for your nice comments about our shopping cart software! I truly hope that our new support changes have been satisfactory as well.